# CSB Monticello IA — user reviews

> 5 indexed App Store user reviews of CSB Monticello IA by Citizens State Bank Monticello Iowa, rated 4.40/5 from 95 ratings.

- Source: https://appshunter.io/ios/app/csb-monticello-ia/id1249124695/reviews
- App overview in markdown: https://appshunter.io/ios/app/csb-monticello-ia/id1249124695.md
- Rating breakdown: 5★ 70 · 4★ 11 · 3★ 1 · 2★ 4 · 1★ 9

## Most critical reviews (5 lowest-rated)

### 1/5 — Worst online banking system

*2026-03-14*

I have accounts with multiple banks and this is hands down the least convenient and most difficult to access.  Online deposit should have an automatic light when taking pics, face recognition rarely works, check out some of your competitors such as Veridian CU for a streamlined experience. Otherwise no complaints about CSB

### 1/5 — Customer

*2025-05-01*

The app is not as user friendly as other banking apps I have used in the past.

### 1/5 — Absolutely terrible

*2025-01-30*

Worst app I’ve ever used. Wouldn’t use it if I didn’t have to, never saves my username or if I enter the password wrong once I have to reset it and my numbers never listed so I end up having to call.

### 2/5 — Transferring between accounts

*2025-11-18*

I can’t seem to transfer between account on the app anymore. I have to use the desktop version.

### 4/5 — Csb

*2025-04-21*

Like the improvements, but wish it would display horizontally.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*