# CSBI Mobile Banking — user reviews > 19 indexed App Store user reviews of CSBI Mobile Banking by Town Financial Corporation, rated 4.80/5 from 2,141 ratings. - Source: https://appshunter.io/ios/app/csbi-mobile-banking/id1114678087/reviews - App overview in markdown: https://appshunter.io/ios/app/csbi-mobile-banking/id1114678087.md - Rating breakdown: 5★ 1,901 · 4★ 144 · 3★ 46 · 2★ 14 · 1★ 36 ## What do users think of CSBI Mobile Banking? Overall sentiment: neutral **Pros** - 🚀 Convenient mobile banking - 👍 Simple and easy to use app - 💡 Fingerprint login option - 👍 Ability to view transactions **Cons** - 🐛 Issues with mobile deposit - 🤔 Confusing website navigation - 🤔 Difficulty finding account information **Commonly reported bugs** - Mobile deposit repeatedly rejecting endorsed checks - App crashes when transferring money between accounts **Most requested features** - Improve mobile deposit process - Enhance website navigation - Provide better account management tools ## Most critical reviews (10 lowest-rated) ### 1/5 — IOS 18.4 *2026-02-26, version 3.10.3* IOS is required on my perfectly good iPad. Apple has decided I’ve had my iPad long enough so they won’t let me upgrade any higher than 17.xx. Now the banks IT department has decided that in order to use their mobile app on an iPad the iPad must be running 18.4. I’m sure one of the reasons will be for security. I guess that means the banks mobile app has been insecure for years. Wow, makes me wonder. ### 1/5 — total frustration *2025-12-27, version 3.30.0* This is the worst website i have ever navigated. i just want to pay my damn bill and you make it impossible. know i know what your game is, late payments . Horrible. can i change by loan bank? ### 1/5 — Can’t pay my car loan *2025-03-15, version 3.21.0* Have to mail? Seriously.. ### 1/5 — Website *2021-08-11, version 2.32.1* This is very confusing, I can never find my card or statement ### 1/5 — Deposit *2020-04-20, version 2.16.1* Whatever I try to submit A deposit it keeps saying deposit rejected must endorse it usually takes about 20 try’s before it goes through . ### 1/5 — Mobile deposit *2020-02-14, version 2.16.0* Every single time I try to do a mobile deposit with a check it takes 15 minutes and says I have to endorse my check when it is endorsed. ### 1/5 — Terrible. *2016-08-19, version 2.1.4* Cannot even transfer money between accounts without the app crashing. Citizens bank continues to make things frustrating. ### 2/5 — Mobile Deposit *2025-11-17, version 3.29.0* Has trouble reading checks and refuses to accept deposit ### 2/5 — FIX DEPOSIT! *2021-10-16, version 2.35.0* Every time I get a check, I’ve got to take about 300 pictures of the back of my check for it to deposit. It gets rejected over and over until finally it doesn’t. It says “you must endorse check for mobile deposit” and it is ALWAYS ENDORCED. PLEASE fix this. ### 3/5 — Mobile deposit issues *2026-08-01, version 3.36.0* I like the app but I struggle getting the mobile deposit to go smooth. I also wish we could get Zelle payments into business accounts soon! Sometimes the transfers are confusing showing the amounts twice but I have got use to that. ## Most praised reviews (9 highest-rated) ### 5/5 — Mobile Banking *2024-11-27, version 3.18.0* I love being able to deposit checks by mobile deposit, it’s very convenient. Same with transfers. ### 5/5 — App *2022-03-24, version 2.39.0* The app is extremely convenient ☝️ ### 5/5 — App *2022-01-28, version 2.37.0* Thanx to Miranda … the app works wonderfully!! So simple ! ### 5/5 — CSB *2021-01-08, version 2.25.0* Such a great community bank! ### 5/5 — WShuppert *2020-08-23, version 2.21.1* Simplest banking app I have ever used!!! ### 5/5 — Love it! Love it! Love it! *2020-02-27, version 2.16.1* So convenient! ### 5/5 — Service *2020-01-03, version 2.15.0* Just outstanding ### 5/5 — Pleasantly Surprised!! *2016-08-20, version 2.1.4* I didn't expect such an advanced mobile banking app from such a small town bank. I was absolutely surprised when I first downloaded the app and used it. Very easy to use, good looking interface, love that I have the option for touch sign in with my fingerprint scanner on my iPhone, love that right on the first page of the dashboard I can see all of the recent transactions for all my accounts, love that I have the option to add bank accounts from OTHER banks. Good job Citizens!! ### 5/5 — Easy to use!!! *2016-08-16, version 2.1.4* Easy to navigate between different accounts, historical activity is easy to locate and review. Great job, love the app!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*