# CSE Credit Union — user reviews

> 26 indexed App Store user reviews of CSE Credit Union by Connecticut State Employees Credit Union, Inc, rated 4.82/5 from 1,392 ratings.

- Source: https://appshunter.io/ios/app/cse-credit-union/id1501879903/reviews
- App overview in markdown: https://appshunter.io/ios/app/cse-credit-union/id1501879903.md
- Rating breakdown: 5★ 1,186 · 4★ 90 · 3★ 23 · 2★ 4 · 1★ 16

## What do users think of CSE Credit Union?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly
- 🚀 Convenient app
- 💡 Great service
- 🚀 Easy to use

**Cons**

- 🐛 App crashes
- 🐛 Frequent issues with login and functionality
- 🐛 Inconsistent performance
- 💡 Lack of mobile check deposit feature

**Commonly reported bugs**

- App crashes on opening with latest iOS
- App closes automatically after opening
- Issues with mobile deposit, unable to use on dark background

**Most requested features**

- Add mobile check deposit feature
- Improve transaction description capabilities
- Enhance app stability and reliability
- Provide option to view previous checks written

## Newest reviews (6 of 26)

### 4/5 — App crashes on opening, with latest iOS

*2023-03-10, version 22.2.40*

Just an FYI to the developers. I’ve been using the website, but I’d much prefer using an app.

### 4/5 — App crashed and missing feature

*2022-07-16, version 21.3.40*

App crashed and couldn’t restart even after a reboot. Required delete and reinstall to fix. It will be nice if you can add a feature to apply payments towards a mortgage principal, this feature is not available, many banks have the this feature available. Adding this feature will save a unnecessary trip to the bank!

### 3/5 — Good need one more thing

*2021-05-10, version 20.1.200*

All that is needed is to be able to view the previous checks written like other bank apps. Also electronic payment is slow. I used it once but It took a week for payment to be delivered. Other banks deliver payment in one or two days.

### 3/5 — Check deposit option

*2020-07-31, version 19.3.51*

Please add mobile check deposit functions

### 4/5 — Long Overdue (Welcome to 21st Century)

*2020-06-30, version 19.3.51*

Only gave it 4 stars due to NO mobile deposit feature!

### 3/5 — So Convenient!!

*2020-06-03, version 19.3.51*

Thank you!! This app is very helpful and easy to use. 👌🏽

## Most critical reviews (10 lowest-rated)

### 1/5 — Very inconvenient

*2024-12-02, version 24.1.70*

Can’t make payments from external accounts.

### 1/5 — Inconvenience meets inconsistency

*2024-07-09, version 24.1.70*

When the app works it’s sub par. It’s constantly down for undisclosed reasons. There’s no convenient way to use the credit union and they match the experience with an app.

### 1/5 — Auto capture of check

*2022-06-15, version 21.3.40*

It kept telling me to use dark background. It was on a black background!

### 1/5 — MyCSE App

*2021-09-23, version 21.1.30*

Very easy to use!!! Love it!!

### 1/5 — New update is horrible

*2021-08-27, version 21.1.30*

My app won’t work.  I just did the update and now this is nothing once you click on the app.  This is horrible!  Very disappointed and angry.  Can’t do my banking

### 1/5 — Log in

*2020-10-27, version 20.1.200*

Requires log in information way too many times. If you leave app to use calculator or anything. 

Also too many steps when transferring money. 

Also old app was much more user friendly. Easier to view information and with ease

### 2/5 — Nice to have an app

*2020-05-08, version 19.3.51*

Glad it’s here! I’ve had to download 3x due to it crashing. Going forward it needs mobile check cashing. CSE, in general needs to stop blocking 3rd party account aggregators such as mint.com This is a major inconvenience for many members I am sure.

### 3/5 — Okay

*2026-06-03, version 26.1.20*

We need more options this app is not the best. I am opening a regular account just for the purpose of using an app and having options readily accessible like locking card etc

### 3/5 — Transaction Description

*2023-07-12, version 22.2.200*

No option to describe transactions such as when an internal transfer is made. Very frustrating weeks later when you don’t remember what it was for.

### 3/5 — Closed Automatically After Just Opened

*2023-06-08*

Recently the app has been turned off by itself after opening up and showing the numbers.

## Most praised reviews (10 highest-rated)

### 5/5 — Ms Grant

*2026-03-31, version 25.2.100*

Easy to use very user friendly

### 5/5 — User friendly except deposits

*2024-12-21, version 24.1.70*

Very user-friendly except for mobile deposits.

### 5/5 — A Lot of Trouble Recently

*2023-08-03, version 22.2.200*

Was ok for a long time but started 3-months or so ago it had been unable to login or logged in but showing a white screen Or shut down immediately

### 5/5 — Transferring

*2023-02-24, version 22.2.40*

Great service

### 5/5 — Deposits

*2022-10-28, version 22.1.101*

Rhis is very easy and user friendly. Thank you CSE.

### 5/5 — Best Credit Union

*2021-06-03, version 20.1.200*

Been a member almost 50 yrs. I can only say good things about CSE.  Employees are the best to call with any problems.  Great people.  Highly recommended. Suzan Yvonne

### 5/5 — Need check Deposit ability

*2020-11-01, version 20.1.200*

Nice app, but very badly need a check deposit ability, like other banks.

### 5/5 — Mobile CSE App

*2020-08-15, version 19.3.51*

So easy to use. Much faster than using the web to log in.

### 5/5 — FINALLY!!!

*2020-05-03, version 19.3.51*

Just happy to be able to access my account through an app, especially in these trying times where many branches are closed until further notice.

### 5/5 — New App

*2020-04-06, version 19.3.51*

Thank you, thank you, thank you. It’s been a long time waiting for this app. So far so good but I hope there will be an option for check deposits. It’s difficult driving all the way to a branch and now with C19 around I can’t even go to a more local affiliated credit union. Good job so far!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
