# CSL Plasma — user reviews > 271 indexed App Store user reviews of CSL Plasma by CSL Plasma, rated 3.50/5 from 1,997 ratings. - Source: https://appshunter.io/ios/app/csl-plasma/id1503641894/reviews - App overview in markdown: https://appshunter.io/ios/app/csl-plasma/id1503641894.md - Rating breakdown: 5★ 989 · 4★ 198 · 3★ 129 · 2★ 107 · 1★ 574 ## What do users think of CSL Plasma? Overall sentiment: negative **Pros** - 🚀 Smooth and efficient process - 👍 Professional and friendly staff - 💰 Generous compensation for donations - 🤝 Helpful referral program **Cons** - 🐛 Frequent app crashes and bugs - 🔁 Endless update loop with no actual update - ❌ Inability to log in or access account - 🕰️ Long wait times at donation centers - 💳 Issues with debit card and payment processing **Commonly reported bugs** - App prompting for update that doesn't exist - Account information not syncing or disappearing - Consent videos and other features not working - Notification issues and errors **Most requested features** - Integrate health questionnaire into app - Add option to schedule appointments - Improve rewards program and points system - Provide more transparency on donation payouts ## Newest reviews (12 of 271) ### 2/5 — Poor staff *2026-05-28, version 5.1* Horrible horrible service last three times I’ve been here and I’ve been quite a bit one person screening and having over an hour wait in the screening area and get to the bed quicker and then today I waited almost 30 mins to get unhooked when I was done not to mention they unhooked 4 people they got done after me and I even said something didn’t matter to bad place is starting to go down the drain ### 1/5 — No way to sign up with valid referral code *2026-03-24, version 5.1* I can’t enter a referral code when I signup. Not sure why they make this app so complicated ### 2/5 — 🥺 *2026-03-17, version 5.0* Desde que se actualizo no puedo entrar ya llevo semanas que no puedo entrar ### 1/5 — Acces *2026-03-17, version 5.0* It sucks every time you try to login it keeps kicking out and then it takes you multiple weeks just to change in your password ### 1/5 — New update keeps app crashing *2026-03-16, version 5.0* The new update kicked everyone out and keeps saying to update, proceed to check App Store to open and app and cycle continues. No work around at the moment. ### 1/5 — Trash *2026-03-16, version 5.0* This app is trash and never works right . Basura. Doesn’t deserve a star . Not even a half star ### 1/5 — Not working *2026-03-16, version 5.0* It’s not working at all, it keeps wanting me to get the app even if I already downloaded the newest version ### 1/5 — Garbage *2026-03-16, version 4.4* So it say need updated but I can’t update or launch it idk idk but it’s dumb ### 1/5 — Cant load video? Cant make appointment *2026-03-03, version 4.4* I can’t make an appointment until I watch the consent video, but the consent video never loads. I’ve tried redownloading the app and connecting to both wifi and cell data. Great app! Super helpful! ### 1/5 — They’re racist *2026-03-02, version 4.4* Why his their no black ppl working there??? Mexican Kids work there nd it’s very unprofessional.. Don’t look sad or ask questions they will deferred you specially if u a black man or woman.. ### 1/5 — Losing clients *2026-02-19, version 4.4* What kind of an App has Losing Reward points … maybe KEDPLASMA is better ### 1/5 — No funciona *2026-02-15, version 4.4* Desde que se actualizó no me deja entrar ## Most critical reviews (10 lowest-rated) ### 1/5 — don’t come. *2026-08-20, version 5.3* They messed my right arm up not once not twice not thrice not frice not five times and wiggled the needle around then proceeded to move to my left arm and do the same. ### 1/5 — Octapharma *2026-07-15, version 5.2* Go to octapharma. Managers are overly freaked out with power. Make a complaint to corporate? They just call the location & the location takes revenge by deferring you. Poor business model. ### 1/5 — Cheap *2026-07-08, version 5.2* The worst place you can go they take advantage of people by putting their centers in low income neighborhoods where people are desperate and paying them barely anything but every time you donate they get $1500 and the staff treat you like dirt they are very smug and self-righteous like they’re better than you ### 1/5 — CSL App *2026-06-22, version 5.2* Pathetic app considering the importance of the service the company performs. Insertion of apostrophes for no good reason, failed to accept date in the requested format & “optional” fields were actually mandatory. ### 1/5 — I’m going thru pain *2026-06-18, version 5.1* I swear on God I don’t need no money from u ppl im hurt like I wanna die I’m on God I hope u get paid well for my life ### 1/5 — The App is soooo uuuugh! *2026-06-13, version 5.1* The app NEVER works for signing in. Cannot do the only questions to avoid doing it inside. I’m trying to donate and it just shouldn’t be this frustrating IMO. Makes me just give up. Like, forget it then SHEESH! smh ### 1/5 — Gulfport ms *2026-05-27, version 5.1* These ladies are slow as hell in here. I’m getting tired of this for only 40 dollars. They need to hurry up. ### 1/5 — THE POINT SYSTEM IS FLAWED. *2026-05-24, version 5.1* You get points for donating , and after a certain amount you can redeem the points for money . The only problem is , the so called points expire so fast that you never really get a chance to save up any points . Now we ask why even have a point system in the first place if we can’t save up any points . Idk it just seems like false hope or some type of before hand lie , If anyone has saved over a 1000 points from donating let me know . Couldn’t get an answer , so I left a review. ### 1/5 — Trash app *2026-05-11, version 5.1* I can’t see my referral code in the app and customer service could not figure out why smh terrible company ### 1/5 — APP IS TERRIBLE *2026-05-11, version 5.1* It is so unstable and difficult to get into, yet nothing is ever updated or made more useful, so why the constant hangups and glitchiness? You have the money, CSL, so maybe make your platform better if it’s what you expect us to use for our data, pre-donation questions, etc. Make the app useful! ## Most praised reviews (10 highest-rated) ### 5/5 — Code for Extra $50 *2026-07-23, version 5.2* G4LL3XRHI3 Use code for extra $50 in referral code section. ### 5/5 — Yeadon *2026-07-02, version 5.2* This best place to come earn money if you out of pocket pls forgive me but I always think about you I need you cause u need me I don’t need no hurt plz I’m already demage I have nothing against anyone I’m just broke as hell I’m try to get rich I’m stock in my 30 I lost all my family opps try to get me Problems is like a hobby they still wanna hurt me .nobody love cause sin ain’t worth Im pleading to all who undermined to let me drop home and hide with too much pain in my mind they give u drink food and everything u need it best jawn ever Pls I need this bread for my family so they can eat and pay taxes so don’t hurt me take it easy on me I don’t wanna take the hurt too deep When I get money I don’t feel horny I spend my money on taxes I’m going for that rent and bills checks cashin and cash out I’m on my lane I got paid ima drop the paid ain’t stingy 🥵 ### 5/5 — Yeadon *2026-06-25, version 5.2* Yeadon what did I do every time u keep hurting me ..you made me back up from it ### 5/5 — 101 *2026-04-25, version 5.1* Jazz is the best and shout out to the girl she trained! Y’all two the bomb and the only two besides Theo I let stick me! ### 5/5 — Wonderful people *2026-03-19, version 5.1* It’s very nice and so are the people your any an out ### 5/5 — Great Place & Experience *2026-03-17, version 5.0* I recommend CSL Plasma in Fort Collins. Every employee I have met has been friendly, patient, & helpful. Their compensation has been a tremendous help to my budget, plus it feels good to know that my plasma donations are helping people who medically need it. ### 5/5 — In and Out *2026-03-16, version 5.0* This place never gives me troubles or anything I check in and out like butter the staff is chill the security chill love the snack machine very cheap and good stuff and thanks for the free crackers goes a long way fur those you go right after work just a thank you from the Phat Mexi Carlos Dominguez….Norwalk One Ways 213 ### 5/5 — CSL *2026-03-16, version 5.0* I never have problems when I go ! I love the extra money ### 5/5 — Donating process *2026-01-25, version 4.4* Best experience compared to other places ### 5/5 — Perfect center *2025-12-31, version 4.4* Glad to be able to donate here What a wonderful team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*