# CSmile

> Mobile component for video contact center, offering live assistance, chat, and virtual meetings. (iPhone/iPad app by Deltapath, Inc..)

- Source: https://appshunter.io/ios/app/csmile/id854350122 (this page in markdown: same URL + `.md`)
- Developer: [Deltapath, Inc.](https://appshunter.io/developer/1136982704)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 8.0 · 75 MB
- Languages: American English, Japanese, Chinese (Simplified, China), European Spanish, Chinese (Traditional, Taiwan)
- Released: 2014-04-16
- Data updated: 2026-06-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/csmile/id854350122/reviews.md

## What is CSmile?

CSmile is the mobile app component of the Deltapath Video Contact Center which enables enterprise customers to take incoming calls from the public and provide live video assistance, chat with agents, talk in high definition voice, and push agent's computer screen to customer at the same time.

This version of CSmile allows you to connect with Deltapath's Video Contact Centre.  You may speak to our Solution Experts to design a Unified Communications solution that fits your organisation's needs.   Customers who is a subscriber of one of the Deltapath's Care Programs, may speak to our technical support specialists to get support for your systems.  If you have questions on billing or other comments, you may reach out to our Customer Service advocate.

If you have received a meeting invitation from Deltapath, you may also use this app to join our virtual meeting.

Video enabled Contact Center brought to you by Deltapath!

## Key features

- Live video assistance
- HD voice calls
- Agent chat
- Screen sharing
- Virtual meeting participation
- Technical support access


## Frequently asked questions about CSmile

### What is CSmile used for?

CSmile is the mobile app for Deltapath's Video Contact Center, enabling live video assistance, chat, HD voice calls, and screen sharing with support agents. It also allows users to join virtual meetings.

### Who can use CSmile?

Enterprise customers can use CSmile to connect with Deltapath's support and customer service. Subscribers to Deltapath's Care Programs can reach technical support specialists.

### Does CSmile offer technical support?

Yes, subscribers to Deltapath's Care Programs can use CSmile to connect with technical support specialists for system assistance.

### Can I join meetings with CSmile?

Yes, if you have received a meeting invitation from Deltapath, you can use CSmile to join their virtual meetings.

### What devices support CSmile?

CSmile is available on iPhone, iPad, and iPod devices.

### How often is CSmile updated?

The latest version of CSmile is 2.2.1, which was last updated on August 9, 2022.

### What is the age rating for CSmile?

CSmile has an age rating of 4+, making it suitable for a wide range of users.

### Is CSmile free to use?

Yes, CSmile is available for free download and use.

## Version history (last 5 releases)

### 2.2.1 — 2022-08-09

Bug fixes and general improvement

### 2.2 — 2018-03-20

This app has been updated by Apple to display the Apple Watch app icon.

Bug fixes

### 2.1.2 — 2016-01-21

- Fixed the screen sharing video stream orientation issue.
- Fixed the incorrect message bubble size when the conversation is shown in iPad landscape.

### 2.1 — 2015-11-13

- Localized to Traditional Chinese, Simplified Chinese, and Japanese.

### 2.0 — 2015-02-04

-Support for iOS 8
-Brand new layout and look and feel
-Added instant messaging with photo and video sharing.
-Added Deltapath virtual meeting
-Added Screen sharing support during a call to see agent's or presenter's computer screen.
-Self-view PIP is not movable.

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## More apps by Deltapath, Inc.

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- [Deltapath Mobile](https://appshunter.io/ios/app/deltapath-mobile/id1193951504)
- [RCI Mobile by Deltapath](https://appshunter.io/ios/app/rci-mobile-by-deltapath/id1438491488)

All apps by Deltapath, Inc.: https://appshunter.io/developer/1136982704

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-25.*