# ČSOB Smart klíč > Mobile banking security and transaction confirmation tool. (iPhone/iPad app by Československá obchodní banka, a.s..) - Source: https://appshunter.io/ios/app/csob-smart-klic/id990273436 (this page in markdown: same URL + `.md`) - Developer: [Československá obchodní banka, a.s.](https://appshunter.io/developer/479852418) - Category: Finance, Lifestyle - Price: Free - Rating: 4.30/5 from 32 App Store ratings · 12 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 113 MB - Languages: American English, Czech, Slovak - Released: 2015-09-01 - Data updated: 2026-08-19 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/csob-smart-klic/id990273436/reviews.md ## What is ČSOB Smart klíč? The ČSOB Smart Key will make it easier for you to log in and confirm payments in internet banking, as well as card payments in e-shops, or remote verification when calling the Infoline or a bank branch. You don't have to wait for a confirmation SMS and then rewrite the code from it. With the Smart Key, notifications will pop up immediately and you will confirm the request with a Face ID, fingerprint, or numerical PIN. Why to use ČSOB Smart Key application: • Conveniently log in and confirm the payment in internet banking • Easily confirm card payments on the Internet • The app can verify you remotely when calling the Infoline or bank branch • You can use a Face ID or fingerprint instead of a numerical PIN • Authentication complies with bank-grade security standards • Being offline is not a problem: app works also offline for confirming transactions in internet banking • A map of branches and ATMs is a part of the app • You can install it on both your mobile phones and tablets After downloading, simply activate the application in internet banking. For more information visit page https://www.csob.cz/smartkey ## Key features - Secure login and payment confirmation - Biometric authentication (Face ID, fingerprint) - Offline transaction confirmation - Remote verification for calls - Branch and ATM locator - Supports mobile phones and tablets ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/csob-smart-klic/id990273436/reviews.md ### 1/5 — UPDATE!!!!! *2025-09-29, version 3.19.0* Please update Csob smart klic to iOS 26(the newest one), it doesn’t work, just endlessly loading when trying to activate app, already contacted the call center and went to the bank, no one could help, the only option is that the app is outdated, I could activate it on IOS 18, but after the update it won’t work. ### 2/5 — Overly complicated *2025-07-07, version 3.19.0* I’ve recently updated my phone and now I’ve discovered that this app now longer allows me access to my bank accounts. I’ve had an account with ČSOB for 15 years as a non Czech citizen but now it only allows a Czech ID card to create a profile within the app which prevents expats with accounts with this bank accessing the ČSOB banking app. ### 1/5 — Log in process is terrible *2023-06-25* Process of activation is just something incredibly tedious. Even though I was still logged in on my old iPhone, it took me over an hour to log in on new iPhone, even though I got the success SMS. Manual is basically useless and it's just about trial and error and patience... **Developer response:** Hello, we are so sorry to hear that. If you have any complications you can call my colleagues on the number +420 495 800 111. They are able to help you with the process. Have a nice day, Katerina. ### 1/5 — Hruza *2022-12-01* Priserna aplikace, ktera z niceho nic prestane fungovat a reaktivace je nemozna. Jsem kvuli teto aplikaci naprosto neschopny pristoupit ke svym financim v CSOB. Napriklad Moneta a Fio to maji vyresene mnohem lepe. **Developer response:** Dobrý den, reaktivaci můžete provést na přihlašovací stránce do portálu Identity, kde zadáte své Uživatelské jméno a heslo, kliknete na Přihlásit a poté kliknete na "Aktivujte si ho znovu". Dále postupujte podle pokynů. Pokud Vám ani toto nepomůže, kontaktujte, prosím, naši linku Helpdesku elektronického bankovnictví 495 800 111 nebo naši bezplatnou infolinku 800 300 300. Kolegové s Vámi vše vyřídí. Krásný den, Veronika. ### 1/5 — Csob succk *2022-10-27, version 3.6.0* CSOB 2-factor authentication — most stupid system in the world. ### 5/5 — Reliable and convenient *2021-10-14* Safe, secure and reliable app that enables me to authorize payments in CSOB environment without nees of sms re-typing. App used to crash, but not anymore. New design looks ok to me. ### 1/5 — Nefunkcni prihlaseni *2021-06-29* Pri prihlaseni do internetoveho banklvnictvi aplikace hlasi, ze je potreba nainstalovat a aktitovat smart klic. Smart klic nainstalovany a aktivovany je. ### 1/5 — Fix the payment authorization! *2021-02-03* The old version was amazing, but this one crashes all the time. The authorizations don't go through. Whenever I want to authorize a payment I need to restart the app to be able to load. I hope that this issue gets fixed. Very annoying... ### 4/5 — Nefunguje na iphone 12 pro a ios 14.1 *2020-10-24* Snazim se aktivovat smart klic na novem iphone 12 pro s ios 14.1 a porad hlasi “activation failed please check your internet connection” //opraveno **Developer response:** Dobrý den, včera jsme měli krátký výpadek. Ale už jsme funkčnost obnovili. Zkuste to znova. Omlouváme se za způsobené problémy. ### 2/5 — Crashing all the time :-( *2017-10-27* After last update the app is always crashing when authorizing transaction by fingerprint. I have to launch app for the next transaction again and again. I am running this app on my iPhone 7 Plus powered by iOS 10.3.3. Hope fix will come soon. ## Frequently asked questions about ČSOB Smart klíč ### How secure is ČSOB Smart klíč? ČSOB Smart klíč uses bank-grade security standards for authentication. It allows confirmation via Face ID, fingerprint, or PIN, enhancing security beyond traditional SMS codes. ### Can I use ČSOB Smart klíč offline? Yes, the app works offline for confirming transactions in internet banking. This ensures you can manage your banking even without an internet connection. ### What devices support ČSOB Smart klíč? ČSOB Smart klíč is available for iPhone, iPad, iPod, and Apple Watch. It can be installed on both mobile phones and tablets. ### How do I activate ČSOB Smart klíč? After downloading, you need to activate the application within your internet banking. Follow the on-screen instructions provided in your online banking portal. ### Does ČSOB Smart klíč have ads? No, ČSOB Smart klíč does not contain advertisements. It is a free application focused on providing secure banking services. ### What is the age rating for ČSOB Smart klíč? ČSOB Smart klíč has an age rating of 4+. This indicates it is suitable for a wide range of users. ### How often is ČSOB Smart klíč updated? The latest version, 3.21.2, was last updated on February 25, 2026. Updates typically include security enhancements and new features. ### What is the user rating for ČSOB Smart klíč? ČSOB Smart klíč has a rating of 4.2 stars based on 33 ratings. This suggests a generally positive user experience. ## Version history (last 5 releases) ### 3.24.0 — 2026-08-18 Thank you for using CSOB Smart Key! What's new in this release? • Now, you can deactivate the Smart Key without an internet connection • Small improvements • Bugs fixes and stabilization *** Do you like our free application? Give us a review in the App Store! ### 3.23.0 — 2026-07-16 Thank you for using CSOB Smart Key! What's new in this release? • We have further secured the connection between the app and the bank over the Internet to prevent attacks. • Small improvements • Bugs fixes and stabilization *** Do you like our free application? Give us a review in the App Store! ### 3.22.1 — 2026-06-25 Thank you for using CSOB Smart Key! What's new in this release? • Register your permanent login credentials to ČSOB Identity in the app at any time and from anywhere, rather than via the internet banking browser • The app will prompt you to update when a newer version is available on the App Store • You can now also find your ČSOB Identity Identification Number (IČID) in 'My Profile' • Some service information may occasionally appear in the app • Small improvements • Bugs fixes and stabilization *** Do you like our free application? Give us a review in the App Store! ### 3.22.0 — 2026-06-16 Thank you for using CSOB Smart Key! What's new in this release? • Register your permanent login credentials to ČSOB Identity in the app at any time and from anywhere, rather than via the internet banking browser • The app will prompt you to update when a newer version is available on the App Store • You can now also find your ČSOB Identity Identification Number (IČID) in 'My Profile' • Some service information may occasionally appear in the app • Small improvements • Bugs fixes and stabilization *** Do you like our free application? Give us a review in the App Store! ### 3.21.2 — 2026-02-25 Thank you for using CSOB Smart Key! What's new in this release? • Small improvements • Bugs fixes and stabilization *** Do you like our free application? Give us a review in the App Store! ## Apps similar to ČSOB Smart klíč | App | Rating | Price | Category | | --- | --- | --- | --- | | [KB Klíč](https://appshunter.io/ios/app/kb-klic/id1322359766) | 4.7 (124) | Free | Finance | | [George Česko](https://appshunter.io/ios/app/george-cesko/id1163368801) | 4.8 (2,012) | Free | Finance | | [KB Mobilní banka Business](https://appshunter.io/ios/app/kb-mobilni-banka-business/id1056140597) | 1.0 (1) | Free | Finance | | [Business Smart Banking](https://appshunter.io/ios/app/business-smart-banking/id1483944913) | 4.6 (13) | Free | Finance | | [MONETA Smart Banka](https://appshunter.io/ios/app/moneta-smart-banka/id1122443334) | 4.8 (487) | Free | Finance | | [Smart Banking](https://appshunter.io/ios/app/smart-banking/id468057018) | 4.6 (418) | Free | Finance | ## More apps by Československá obchodní banka, a.s. - [ČSOB Finanční trhy](https://appshunter.io/ios/app/csob-financni-trhy/id663766580) - [Glow OTP](https://appshunter.io/ios/app/glow-otp/id900400191) - [ČSOB CEB Mobile](https://appshunter.io/ios/app/csob-ceb-mobile/id1301368490) - [DoKapsy od ČSOB](https://appshunter.io/ios/app/dokapsy-od-csob/id1491768807) - [ČSOB Smart](https://appshunter.io/ios/app/csob-smart/id1528483245) All apps by Československá obchodní banka, a.s.: https://appshunter.io/developer/479852418 ## Related topics [smart key](https://appshunter.io/ios/topics/smart-key) · [csob smartbanking](https://appshunter.io/ios/topics/csob-smartbanking) · [csob](https://appshunter.io/ios/topics/csob) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*