# CSS Home — user reviews

> 64 indexed App Store user reviews of CSS Home by CSS Decisions Sdn Bhd, rated 1.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/css-home/id1573167042/reviews
- App overview in markdown: https://appshunter.io/ios/app/css-home/id1573167042.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Newest reviews (12 of 64)

### 1/5 — Worst

*2025-02-23, version 2.7.5*

All errors, statements all unreadable. Only making more confusing for paying those bills. 
To be honest, 1 out of 10 for this app

### 1/5 — Useless App compared to JaGaApp

*2025-02-22, version 2.7.5*

My condo recently switched from JaGaApp to this new app, but honestly, it feels outdated. The UI/UX design is quite old-fashioned, and the app tends to lag frequently, which makes the overall experience less smooth than expected.

### 1/5 — App issue

*2024-11-26, version 2.7.4*

overnight parking always error and app will crash. In the app i apply start date example 27 and end date 29. At security side shows one day only. very complicated app and not stable. other VMS system are better

### 2/5 — Log in problem

*2024-08-23, version 2.7.2*

I cant login already key in mobile number but can’t access. Stuck at the phone number page. Please fix this issue thanks.

### 1/5 — Ridiculous apps

*2024-04-18, version 2.7.0*

If there’s a negative star to rate, this apps really deserve it the most. Trying to set the time at 10pm (current time is 7pm), until the next day 10am but it shows the end time shall not be lesser than the star time. What a joke

### 2/5 — SECURITY feature: Walk-in Visitor Wrongly Registered

*2024-03-31, version 2.7.0*

Please consider adding a new feature to report back to security if a visitor was wrongly registered for the unit number during check-in. This is a very important security safety issue! Security could act immediately to prevent the visitor from entering the premises without providing correct information or engaging in any criminal activity.

### 1/5 — Failed to register

*2024-03-17*

I chose the country and entered my phone number.  The app just froze.  The Next button doesn't work at all.

**Developer response:** Hi, yeojas. We are sorry to hear that you're experiencing a frozen app :( CSS previously ran into an unforeseen technical issue where we took a preventive measure by restricting access to overseas users. 
Rest assured, access for overseas users are now available again. 

If the app still freezes, kindly update the app to the latest version and try again. Additionally, if you're still experiencing a frozen, kindly drop us an email at help@cssdecisions.com with more details and screenshots so that we can investigate further.

### 1/5 — New version

*2024-03-12, version 2.6.1*

After update the new version , the visitor , overnight cannot set the date range , please fix it thanks

### 1/5 — App bug

*2024-03-01, version 2.6.1*

Can’t even to login to main page. Full white page and how to monitor my statements or any pop up news with such so called application solution.

### 1/5 — System down

*2024-02-28, version 2.6.1*

The apps still unavailable and down from end last year until now

### 1/5 — since this february i can’t log in

*2024-02-25, version 2.6.1*

tried many times,also uninstall and install again.still the same

### 1/5 — Unable to check statement

*2024-02-24, version 2.6.1*

Apps still not working. Unable to check statement. It’s not even in the apps either. Not appear.

## Most critical reviews (10 lowest-rated)

### 1/5 — Still Cannot Register Visitors

*2026-08-01, version 4.0.6*

Updated to the latest version and the ability to register visitors is still not available.  This is a completely useless app.

### 1/5 — Horrific App

*2026-06-04, version 4.0.3*

First and last time ever using this app! Whoever created the system app can go pack up their bags and leave! Scanning the QR code brings me to the abyss. Started manual by keying the phone number for OTP and needed to wait for 298 seconds and end up nothing. Sending few times into the twilight zone. Tried linking property and brings me back to keying the phone number!

### 1/5 — Parking Reservation System Enhancement Request

*2025-11-26, version 2.9.0*

Please ensure that the app is integrated with the security monitoring system. Once all visitor parking bays are fully occupied, the system should automatically prevent any new bookings. This will avoid situations where visitors are allowed to make a booking but arrive to find that no reserved parking space is available.

### 1/5 — Terrible Apps

*2025-11-07, version 2.8.8*

I can’t even open the statement. The apps keeps on crashing each time I try to open the statement in my account.

### 1/5 — No option to change password is secuirty concerns

*2025-10-23, version 2.8.8*

No option to change password is secuirty concerns, how do you overcome this before filing to PDPA

### 1/5 — this app always crash

*2025-10-01, version 2.8.6*

The app keeps shutting down by itself every time I click on something. It crashes constantly, making it impossible to use. Please fix this issue in the next update.

### 1/5 — Payment via credit card

*2025-09-04, version 2.8.5*

Cannot pay via credit card in august

### 1/5 — OTP does not work bruh

*2025-08-08, version 2.8.4*

Been trying a few days now. Email the APP Owner who responded at past midnight (a few days later and while I was asleep) with a manual OTP that was invalid already by the time I saw the email in the morning.

### 1/5 — The worst app ever

*2025-05-02, version 2.8.1*

If only I can rate a negative star, it would be -99 stars. The app freeze at loading and crash and shut off itself almost every time i open it. Why make an app that is not working? If no budget, then don’t make it

### 1/5 — Not user friendly for IOS

*2025-03-22, version 2.7.8*

Forced to use CSS Home for 2.5 years and still dont see improvements on their UX/UI especially for IOS users. Difficult to insert service request at all and now I cannot even submit one!

## Most praised reviews (10 highest-rated)

### 5/5 — Appreciate the update

*2025-10-18, version 2.8.8*

Thanks for rectifying the payment issue reported previously.

### 5/5 — Overall Experience

*2025-07-21, version 2.8.4*

So far so good

### 5/5 — After I put the mobile is hang

*2024-03-05, version 2.6.1*

Can not login, and can not match the mobile number! What’s going on?

### 4/5 — evac alert

*2024-10-16, version 2.7.4*

few days ago receive notification for evacuation alert ( nothing happen). few may take this notification for granted but what if it really something bad occured. i have highlighted this issue to building mgmt but no response. please look into this

### 4/5 — Wrong spelling for outstanding word

*2021-11-14, version 1.2.0*

As titled

### 3/5 — Issue in using app on - iphone 16 pro max

*2025-07-07, version 2.8.2*

Until last week the app was ok but suddenly the app started working this week. Reinstalled but now login button is disabled

### 3/5 — Load and Log In outside of Malaysia

*2024-05-24, version 2.7.0*

Please optimised and provide a seamless loading time. 

Please allow user to log in from any location in the world.

### 3/5 — No Chinese Language

*2023-08-04, version 2.3.0*

There still no chinese language, only have 1 option : English.

### 2/5 — The badge notification does not disappear

*2024-12-06, version 2.7.4*

The badge notification does not disappear despite I already checked all categories icon in the apps. All messages also have been checked, but the badge icon is still there. I’m afraid that I have missed any notifications from the developer team.

### 2/5 — Css home keep showing error

*2024-09-14, version 2.7.4*

I suddenly opened the app to register my visitors but i could not get into it i logged out and tried logging in again but am error message keeps popping up all of a sudden saying this person/number isn’t  under this registration

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
