# CSU — Citizen Support Unit Mauritius

> Citizen request and tracking app for Mauritius public services. (iPhone/iPad app by Prime Minister's Office, Mauritius.)

- Source: https://appshunter.io/ios/app/csu/id1580717771 (this page in markdown: same URL + `.md`)
- Developer: [Prime Minister's Office, Mauritius](https://appshunter.io/developer/1580717773)
- Category: Utilities
- Price: Free
- Rating: 3.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 46 MB
- Languages: English
- Released: 2021-08-14
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/csu/id1580717771/reviews.md

## What is CSU?

The CSU Mobile App is an interface which is part of the software ecosystem of the Citizen Support Unit, Mauritius and it allows citizens to transmit their requests to ministries, departments, parastatals and Local Authorities through this mobile service wherever they are by clicking on their mobile phones provided they have internet connections. They will also be able to keep track of their requests through a ticketing system.
This tool is an innovative solution which will improve the services in the public and parastatal bodies and it will also empower public officers to do their jobs more effectively and efficiently.
The aim is also to increase the rate of success in restoring these complaints.
Features:
• Request
• Feedback
• Media
• Publications
• Stats
• Citizens Advice Bureaus
• Post Offices

## Key features

- Submit service requests
- Track request status via ticketing
- Access government publications
- View statistics
- Find Citizens Advice Bureaus
- Locate Post Offices

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/csu/id1580717771/reviews.md

### 3/5 — Hard to attach a photo

*2026-01-06*

Please implement PHPicker in addition to UIDocumentPicker for attaching files to reports. I'm sure people want to attach photos/videos most of the time when reporting a problem.

## Frequently asked questions about CSU

### What is CSU?

CSU, or Citizen Support Unit Mauritius, is a mobile application designed to facilitate communication between citizens and public service entities in Mauritius. It allows users to submit requests and track their progress.

### How do I submit a request using CSU?

You can submit a request by navigating to the 'Request' feature within the CSU app. Ensure you have an internet connection. The app allows you to transmit your requests to various ministries, departments, and local authorities.

### Can I track the status of my requests in CSU?

Yes, CSU features a ticketing system that allows you to keep track of the status of all your submitted requests. This provides transparency and allows you to monitor the progress of your issues.

### What kind of information can I find in CSU?

Besides submitting requests, CSU provides access to 'Media', 'Publications', and 'Stats'. You can also find information on 'Citizens Advice Bureaus' and 'Post Offices' within the app.

### Is CSU available on all devices?

CSU is currently supported on iPhone, iPad, and iPod devices. The app is designed to be accessible on Apple's mobile operating systems.

### How often is CSU updated?

The latest version of CSU is 1.0.96, and it was last updated on April 8, 2026. While the last update date appears to be in the future, users can expect regular updates to improve functionality and address any issues.

### What is the rating of CSU?

CSU has a rating of 3.0 stars based on 1 rating. This indicates a mixed user reception, and further reviews would provide more insight into user sentiment.

### Does CSU have ads?

No, CSU does not contain advertisements. The app is free to download and use without any ad interruptions.

## Version history (last 4 releases)

### 1.0.96 — 2026-04-08

Bug fixes and optmisations

### 1.0.91 — 2025-09-02

Bug fixes

### 1.0.90 — 2025-08-19

Bug fixes

### 1.0.64 — 2021-08-14

No release notes.

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## More apps by Prime Minister's Office, Mauritius

- [lespwar](https://appshunter.io/ios/app/lespwar/id1584110913)
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All apps by Prime Minister's Office, Mauritius: https://appshunter.io/developer/1580717773

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*