# CSULB SRWC GO — user reviews > 19 indexed App Store user reviews of CSULB SRWC GO by InnoSoft Canada Inc., rated 1.44/5 from 79 ratings. - Source: https://appshunter.io/ios/app/csulb-srwc-go/id1518242066/reviews - App overview in markdown: https://appshunter.io/ios/app/csulb-srwc-go/id1518242066.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 4 · 2★ 4 · 1★ 65 ## Newest reviews (6 of 19) ### 1/5 — Doesn’t work *2021-10-13* The app says my info is invalid so I tried logging into my BB with the same info and it works. ### 1/5 — Horrible *2021-09-15* Doesn’t even work. I have to type in my ID when I get there. I can log onto safari and my laptop with my username and password, but I can’t with the app. ### 1/5 — Why *2021-08-27* Why do we need to use this to enter the rec center? It’s insanely slow, plus it doesn’t even scan correctly and the doors of the SRWC don’t open. Why not just let us use our IDs to enter, as everyone carry’s them on their self already? Remove the scan in for the app PLEASE. Others features of the app are ok, if they even load which half the time they don’t. ### 1/5 — Trash *2021-08-27* This app literally does not work at all. Crashes every time you need to use it! Makes going to the gym impossible! ### 1/5 — This was made by a student *2021-08-24* This app is not good and was made by a student. No shot that it wasn’t, and If I’m wrong then CSULB needs to get their money back from whoever they hired ### 1/5 — Can’t function *2021-08-23* Keeps crashing when trying to open ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t function. *2024-04-17* App says I have to enable tracking to register for exercise classes, then doesn’t have an option to enable it! I checked my settings in the app and on my phone, to no avail. Just ridiculous. ### 1/5 — Barcode issue *2023-03-23* It would not sign me in or give me a barcode when I sign in. It keeps saying it has an issue, the staff tell me to turn of the wifi, it won’t work, they told me to delete it and redownload it, it still won’t work, this app won’t give me the barcode either way ### 1/5 — Pretty subpar *2022-08-25* Many UI issues and slow login issues that have not been fixed over the 4 years I’ve attended this school ### 1/5 — App crashes and unreliable *2022-07-28* This app takes forever to load the barcode and now I’ve been experiencing issues with the login ever since the app was updated. So, now I have to check in manually by the front desk instead of having a working, reliable app to scan the barcode with the scanner. It’s so frustrating. ### 1/5 — Doesn’t work *2022-07-13* This app keeps telling me my username and password is wrong when it’s not , it’s so frustrating ### 1/5 — Automatic Sign Out *2022-04-22* Please add a function where we can either save our log-in or not get signed out after a day. It’s a bit ridiculous that we now have a line of students trying to sign in when we used to simply swipe our IDs. ### 1/5 — App always signs out automatically *2022-02-23* Why does the app always signs us out automatically. Like I know I get it it’s for security reasons. But the chance of someone actually hacking our account is like 1 in a million. Above that most of us have Face ID on our phones. So unless someone stole our phone no one can access our sign in. Above that the app doesn’t do the two step verification so someone can just use a different phone to ‘hack’ our account. ### 1/5 — impossible to log in *2022-02-02* username and password correct. still doesn't work. will check back after I'm graduated to see if this works ### 1/5 — App doesn’t work *2021-12-12* The app won’t let me log in. It’s frustrating that the SRWC forces us to use this. Seriously. I’ve double checked my login/password and it just will not let me log in. So I will have to hope someone at the front desk can help me every day. App is garbage. ### 1/5 — Why redirect to browser ? *2021-11-11* Most of the features redirect you to the webpage which makes no difference if you just open it on a browser ## Most praised reviews (3 highest-rated) ### 5/5 — Doesn’t work! *2022-08-08* Something’s changed on the app. Now it doesn’t recognize my username or password. Completely useless to me. ### 5/5 — Should be one star BUT *2021-12-10* I just wanted to shout out the SRWC staff who let me enter my ID manually every single day I went bc this app wouldn’t ever let me sign in. Staff: five stars. App: one. ### 2/5 — SLOW login *2022-03-21* I only use this app for the barcode to get into the gym. On average it takes at least a minute to get signed in and have the barcode displayed. Seems like it’s not just me. You can see people stand in front of the scanner while they wait for their barcode to load up. If there was a UX team for this app, I’d suggest coming to the SRWC to observe. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*