# CT Insider — user reviews > 48 indexed App Store user reviews of CT Insider by Hearst Newspapers, rated 4.60/5 from 4,569 ratings. - Source: https://appshunter.io/ios/app/ct-insider/id1518822730/reviews - App overview in markdown: https://appshunter.io/ios/app/ct-insider/id1518822730.md - Rating breakdown: 5★ 3,497 · 4★ 598 · 3★ 197 · 2★ 75 · 1★ 202 ## What do users think of CT Insider? Overall sentiment: negative **Pros** - 🚀 Easy to read news - 👍 Clean interface - 👍 Brings together local CT news **Cons** - 🐛 App not working/freezing - 🐛 Unable to log in/stay logged in - 🐛 Outdated/missing local news - 🔍 Poor search/sorting options - 💰 Expensive subscription **Commonly reported bugs** - Notifications don't open articles - Subscription issues/double billing - Compatibility problems on Android **Most requested features** - Add search by keyword - Allow saving favorite articles - Enable article commenting - Improve integration with email/website ## Newest reviews (14 of 48) ### 3/5 — Local news *2026-05-23, version 202603.8* Not enough news from Naugatuck. More obituaries of residents from Naugatuck. ### 3/5 — Needs more local news… *2026-05-15, version 202603.8* Just wish there were more articles about local news as well as high school sports. Interesting stuff going on that should be followed. ### 2/5 — Horrible App *2025-10-30, version 202510.56* This app is terrible, it freezes every time I am using it. Can’t scroll without it freezing. Absolutely terrible. ### 4/5 — CTInsider App doesn’t work *2025-04-24, version 202504.34* I can log into CTInsider using web browsers, but not the app. Called for assistance and they have no idea about the app. I’m an engineer who is very knowledgeable about computers and the iPhone, their technical support can only provide basic log in assistance. They will email you links, but that only opens the web browser which works. Obviously the app has issues. Don’t waste your time calling for help. ### 2/5 — Unorganized Mess *2024-12-24* There are no options to sort stories, leaving you to search for recent local stories that sometimes don’t even show up on their search results at all. What a headache! ### 3/5 — Thoughts on content *2024-10-30, version 202410.17* Please stop sending notifications about sports - I have zero interest / the rest of the paper’s actual news articles are interesting but would appreciate more follow up on stories like Nuvance threatening legislators with bankruptcy and the appalling 70% student performance below grade level in Danbury - heads should roll on that one love a bit more on the arts , music, film, theater , exhibits etc ### 3/5 — Last weeks stories, today *2024-09-02* App takes too long updating its stories, searching up articles released days ago doesn't work, simply doesn’t update frequently enough ### 1/5 — Poor Technology- Better than nothing? *2024-03-11, version 202402.53* I am a reluctant subscriber to the Hearst Publications because of their local news coverage and committed journalists. The technology used by CTI is dated, inefficient and clumsy. When I move from a link in the email sent with the day’s headlines I am required to re-log into the app, which causes me to loose my link to the article???? My ability to find the facsimile front page of the CT Post is random. The local feed of news stories invariably combines stories from New Fairfield and Fairfield. My intro price went from $1.00 a month to $28 a month without notice. When I tried to investigate there was no on line option and the call center hours were 8:00-3:00 Monday to Friday. Better than nothing I guess. ### 3/5 — Good but needs improvements *2023-11-23, version 202309.3* Love the app but when on the website it kicks you back to the Home Screen if you do not sign up but I pay already I think it should bring you to the app if your on the website there’s links I see and click on and I can’t read it unless I go and find it on the app ### 1/5 — Will not stay logged in, locked out *2023-07-25, version 202305.30* I’m a paying subscriber who gets prompted again & again to subscribe because I’ve run out of “free” articles. I keep linking my subscription and I get it confirmed, but continue to have this issue to the point where the app is virtually useless. I just signed in 3 times to read 1 article. ### 1/5 — Email headlines should automatically open my insider subscription based on my email address *2023-05-19, version 202304.20* Not at all practical ### 1/5 — Will not link print subscription as described *2023-03-22, version 202212.8* I subscribe to one of the local papers, the new haven register, and i should be able to read the articles through this app by linking my subscription. I have done this many many times, it seems to ask me almost every time i use the app, and at the moment, I can’t get it to authenticate at all, so at this point i have removed the app, I’ll just use a browser. ### 1/5 — Not for Androids *2023-02-16, version 202212.8* This App seems to work pretty cleanly on my iPad, but on my Samsung I am repeatedly besieged by pop ups and unending requests to whitelist the page. Not worth it. I miss my newspaper. ### 1/5 — Worst site ever *2023-02-13, version 202212.8* Nothing but ads and links to ads. Even as a subscriber, unable to complete an article without interruption, so I cancelled. And it costs more than The NY Times. Amazing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Password *2026-05-18, version 202603.8* Keeps prompting for passwords ### 1/5 — Everything behind a paywall *2026-01-23, version 202601.20* Pointless. Everything is behind a paywall. Have not been able to open and read a single article in weeks. I’m not saying media isn’t worth paying for. I’m saying this is why far right media outlets are reaching more people. Figure out a business model that works, most people can’t do another subscription right now, and I’m one of them. ### 1/5 — Distorted news *2025-12-20, version 202512.1* Democratic rag ### 1/5 — Not working *2025-11-12, version 202510.56* App not working currently ### 1/5 — Someone please design a better app *2025-08-19, version 202506.25* Local stories from weeks ago..STILL on the front page. Newest stories never the forefront. No sort/filter options past the search bar. These clowns don’t actively use the app they charge users for, not to mention give them the latest stories never ### 1/5 — E newspaper *2025-07-31, version 202506.25* No way to get e-newspaper. Basic content very poor. Local news non existant. ### 1/5 — Unable to use *2025-05-02, version 202504.54* Despite repeated calls and emails, the app does not allow mean to use. It tells me I have successfully signed in. Let’s me read article, then next article says they recognize my account but it has expired. I can read on the website; but I’m done. Lousy transition from Rep American to Hearst ### 1/5 — Local? *2025-02-16, version 202502.10* I moved out of state yet like to keep up with news from “back home”. When I sadly learned the Republican American had sold I thought I would give CT insider a try. Where are the LOCAL obituaries that the Republican American newspaper covered? If a former co-worker or acquaintance passed l have no way of knowing. ### 1/5 — The Absolute Worst *2024-04-17, version 202404.7* I have been trying to cancel my subscription to this for a week now. I was contacted once saying they would but then they want a reason as to why I want to cancel? It’s my money I should be able to cancel whenever and who cares the reason. Now no one will respond to my emails and it still has not been cancelled. What a scam! Never subscribe! ### 1/5 — Poor *2024-04-10, version 202403.31* The app keeps telling me that the address is incorrect and won’t do anything. ## Most praised reviews (10 highest-rated) ### 5/5 — I can read the news *2024-09-17, version 202408.45* It's not a perfect app, but it doesn't crash and it allows me to the read the news. It does precisely what I need it to do. ### 5/5 — Outstanding reporting and newspaper *2024-05-30, version 202405.25* My wife and I live in Tennessee, but are huge supporters and donors of UConn women’s basketball. We also have season tickets. The ct insider provides us with up to date information, great articles not only on UConn , but on Connecticut. We thoroughly enjoy the read and appreciate the real information they provide. Ty ### 5/5 — I wish *2023-11-16, version 202309.3* I am a subscriber to the NC News Paper. I wish i did not have to sign in every time i want to read your news letter on my phone ### 5/5 — What *2023-09-12, version 202307.10* I am not ### 5/5 — I have to get *2023-07-24* I have to go ### 5/5 — Local media *2023-07-15, version 202305.30* I am excited to read the information you provided on the local community and government agencies in our state. ### 5/5 — Great app for staying informed *2021-11-02, version 202110.44* A ### 5/5 — Review *2021-09-21, version 202109.13* It is annoying when I keep getting offers when I already pay for the news. It blocked out the article so I can’t read it. ### 5/5 — Consistently important stuff *2021-02-20, version 202101.57* Read every day something. Thanks ### 5/5 — Excellent app *2020-12-22, version 202010.8* Clean interface, and easy access to multiple local Hearst newspapers and all of their opinion writers. I rarely give out 5 star reviews but this is a great app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*