# CT Lottery 2nd Chance — user reviews > 60 indexed App Store user reviews of CT Lottery 2nd Chance by Scientific Games International, rated 2.56/5 from 294 ratings. - Source: https://appshunter.io/ios/app/ct-lottery-2nd-chance/id893037644/reviews - App overview in markdown: https://appshunter.io/ios/app/ct-lottery-2nd-chance/id893037644.md - Rating breakdown: 5★ 77 · 4★ 18 · 3★ 27 · 2★ 29 · 1★ 137 ## What do users think of CT Lottery 2nd Chance? Overall sentiment: negative **Pros** - 🚀 Quick ticket scanning capability - 💰 Shows winnings amount on tickets - 📱 No account creation required for basic use - 🎫 Convenient way to check tickets without visiting retailer **Cons** - 🐛 Frequent app crashes and freezes - 🐛 Blank screen on startup - ❌ Unreliable scanning functionality - 🔧 Poor app stability requiring frequent reinstalls - 📱 Incompatibility with newer iPhone models (iPhone 14) - 🔐 Security concerns and verification failures - ⚠️ Unresponsive customer service - 🎨 Cumbersome navigation and poor UX design - ❌ Missing password reset functionality - 🔍 Broken 'Find Retailer Near Me' feature - 📵 App won't open or load - 🚫 Access denied errors tied to IP address **Commonly reported bugs** - App crashes on startup (iOS 16.4.1 and newer) - Blank or white screen appearing when opening app - Scanning function returns error codes - Access denied error 16 on app launch - IP address-related access restrictions - App closes immediately after opening - Camera focus issues with wide-angle lens on iPhone 14 Pro - Barcode scanning fails or searches instead of scanning - App freezes when navigating between pages - Verification failures with personal information - Find Retailer feature no longer functional - App stops working after updates - Inconsistent performance requiring delete/reinstall cycles **Most requested features** - Display exact winning amounts for all winning tickets - Ability to delete or manage ticket entries - Improved navigation and streamlined UI design - Password reset functionality within app - Better camera focus for barcode scanning on newer phones - Simplified scanning process (direct to scan without extra steps) - Regular app updates and maintenance - Account management features ## Newest reviews (14 of 60) ### 2/5 — App lacks a lot of simple UX *2025-01-02* Navigation is cumbersome. Simple things like being able to manage entries would go along way. For instance if you no longer have a ticket and want to delete an entry. ### 2/5 — No longer working *2023-07-20, version 1.8.0* Stopped working No updates No replacement app ### 2/5 — Use To Work!! *2023-01-10* I loved the convenience of the app! Then something happened! It will work for a while, it does show you the amount if you won. Now, I’ll open it sometimes and get a blank screen! Once that happens you have to delete the app and download it all over again! That is a pain! Pros: still shows amount if won, don’t have to go to the store to check tickets. Cons: app glitches to blank screen and have to delete and download all over again! Please fix this bug! ### 2/5 — Doesn’t work! *2022-11-19* This app used to be great. Always able to scan and get results quickly . Over the past few weeks something changed. When I open the app half the time I get a blank screen…but would be able to tap on the home button at the bottom and it would bring me to the menu.. now it doesn’t even do that - just get a white screen with home button at the bottom and the lotto logo T the top . Big fat thumbs down! ### 1/5 — Doesn’t work on the new iPhone 14 Pro *2022-11-07, version 1.7.0* Not sure about other iPhone 14s, but doesn’t work on the Pro. Never scans the QR code. Just searches for it. Even when it did work in my iPhone 12 Pro, not very good but a time saver for sure. Hope they fix it. ### 1/5 — Loads wrong *2022-10-30, version 1.7.0* I don’t know what or who screwed up this app. It doesn’t load the way it used to and I can’t scan the tickets. I get an error message. ### 1/5 — Doesn’t work *2022-10-16, version 1.7.0* Hasn’t worked in awhile, downloaded recently to see if maybe you fixed past issues but now app won’t even open. ### 1/5 — App Does No Longer Works Reliably with newer iPhone 14 Pro Max *2022-10-14, version 1.7.0* Since upgrading my phone from an iPhone 11 Pro Max to the iPhone Pro 14 Max this app has a very poor ability to scan the bar codes. When the camera view is initialized, it would appear the wide angle camera is enabled and I attempt to hold the camera nearly a foot away from the lens - for it to focus but it will not scan the QR code. If I move the ticket any closer to the camera lens, the camera cannot focus on something at a reasonably close distance - because it is using the .5x wide-angle lens. ### 1/5 — Mick *2022-10-12, version 1.7.0* It’s amazing that the state of Connecticut can’t get a better app. Constantly have to delete it and reinstall it. Piece of garbage ### 1/5 — App no longer works *2022-10-10* When I first got this app it works great all my lotto tickets scanned so I at least knew if I had to throw them out or bring them to the gas station to cash in, now every time I open the app it closes immediately that’s been happening for months now ### 1/5 — Worthless app *2022-09-28, version 1.7.0* This app is totally worthless. Doesn’t tell you if you won, to take it to a lottery retailer to check ### 1/5 — Has not worked in 2 weeks for me *2022-09-11, version 1.7.0* Not sure why but this app hasn’t worked in a while. My friend has the same problem. I uninstalled it and reinstalled… did not help ### 1/5 — FIX THE APP *2022-09-11, version 1.7.0* CT Lottery makes a ridiculous amount of money every year and you can’t put some of that into the budget to fix the app so it works as it should?! ### 2/5 — iOS crash *2022-08-25, version 1.7.0* App is either blocked from my phone or there is an issue with iOS devices. Keeps crashing. ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst ever App *2025-01-21, version 2.0.1* I put all my personal info then it’s said failed verification, This is the job by Hackers, wondering state is collecting all personal data & selling it to hackers to make money? ### 1/5 — App Not Working, Poor Customer Service *2024-11-23* App continues to give error when trying scan a ticket. And my password expired. No why to reset password in the app. Emailed customer service… never responded. Called customer service and they couldn’t find my account. I’m done!! ### 1/5 — Second chance fail *2024-05-29, version 2.0.0* The scan will not happen. Bar code on scratcher will not scan. Another commiefornia fail. ### 1/5 — Version 1.8.0 not thoroughly tested *2023-04-25, version 1.8.0* Version 1.8.0, which was supposed to be a bug fix release, crashes on startup on iOS 16.4.1. ### 1/5 — Find a retailer near me *2023-04-22, version 1.8.0* After the recent update this feature no longer works. It was useful…… ### 1/5 — Access denied *2023-01-30, version 1.7.0* App says access denied as soon as opening. Deleted and redownloaded, still access denied because it’s tied to IP Address. What the heck. ### 1/5 — What’s going on *2023-01-30, version 1.7.0* Access denied error 16 ### 1/5 — Complete crap *2023-01-28, version 1.7.0* I tried scanning tickets and all I get is some error code with my IP address ### 1/5 — Scanning *2023-01-03, version 1.7.0* Needs an update ticket scan Forrest work on my iPhone 14 ### 1/5 — Scan ticket *2022-11-09, version 1.7.0* Doesn’t work after your update 😡😡😡🤬 ## Most praised reviews (10 highest-rated) ### 5/5 — Simple and easy to use! *2024-12-24* So much easier to scan tickets into my account than typing by hand. Love it! ### 5/5 — Works Great *2022-07-08* Tells you if your ticket won or not and says how much you’ve won too ### 5/5 — 5 stars *2021-09-03, version 1.7.0* The app get fixed, it’s good now👍🏽 ### 5/5 — Finally *2021-05-15* Finally shows you the amount you win!!!!!! Thank gosh ### 5/5 — SCAN ISNT BROKEN *2019-03-13* If you go on the home screen if he app, and go to scan tickets. It works through there! ### 4/5 — Get what I need *2023-01-14* Unbelievable, all the nasty reviews for something that’s not vital, like utilities or food. That’s why I’m adding a review. I like this app. It gives me most of the basic info I need when I’m not sitting at a computer. The scanning option was always a huge plus. When the amount won was added, that did make it even better. What I like most is that this access to info exists without having to create an account and add a bunch of personal information. If I buy scratch tickets from MA, I have to guess correctly that I won and how much because the app won’t show you anything unless you’re registered with an SSN. I don’t need money added to or taken from an account. I just need to know if it’s worth the drive back up there. For this app, I had a technical issue this morning where it would shut off after clicking on it. I deleted and reinstalled and it’s working again. No big deal…except for wading thru people’s nasty, desperate comments. Thanks for making this app available. ### 3/5 — Not working *2023-03-23, version 1.7.0* Has not worked for a few weeks. The app opens and thats it. ### 3/5 — App is ok *2023-03-21* I like that your able to see how much you won. I do wish we was able to see more than what’s ur showing for games .. and sometimes the app works and sometimes it doesn’t , where I have to delete and reinstall ### 3/5 — Ct. Lottery *2023-01-04, version 1.7.0* This app isn’t working! I deleted it and tried to download it again and I can’t. ### 3/5 — Not working *2022-09-27, version 1.7.0* Just opens with a title, nothing else --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-09.*