# CTBC Bank (USA) — user reviews

> 14 indexed App Store user reviews of CTBC Bank (USA) by CTBC Bank Corp. (USA), rated 4.79/5 from 512 ratings.

- Source: https://appshunter.io/ios/app/ctbc-bank-usa/id548297993/reviews
- App overview in markdown: https://appshunter.io/ios/app/ctbc-bank-usa/id548297993.md
- Rating breakdown: 5★ 406 · 4★ 34 · 3★ 5 · 2★ 0 · 1★ 13

## What do users think of CTBC Bank (USA)?

Overall sentiment: negative

**Pros**

- 🚀 Convenient and fast transfer

**Cons**

- 🐛 Cannot log in
- 🐛 Requires constant password reset
- 🐛 App is trash
- 🐛 Value verification failed
- 🐛 Amount displayed incorrectly
- 🐛 Error during registration
- 🐛 No customer support answer
- 🐛 Outdated app technology
- 🐛 Slow check deposit processing
- 🐛 Terrible upgrade update
- 🐛 App cannot run
- 🐛 Full of bugs
- 🐛 Cannot open the app
- 🐛 No network connectivity on WiFi
- 🐛 Check deposits not supported

**Commonly reported bugs**

- Unable to log in
- Password reset loop
- Incorrect monetary values displayed
- Value verification failures
- Registration errors
- App crashes or does not open
- No network connectivity when on WiFi
- Check deposit functionality missing

**Most requested features**

- Add Chinese or other language options
- Enable check deposits

## Most critical reviews (10 lowest-rated)

### 1/5 — 難用

*2025-11-07, version 24.1.1*

一直無法登入，需要不斷更新密碼⋯⋯

### 1/5 — This app is trash

*2025-08-14, version 24.1.1*

This app is trash, cant login

### 1/5 — 數值一驗證失敗

*2025-05-05, version 24.1.0*

沒有半顆星的嗎？app超級難用，金額一直跳錯，輸入1000元，confirm變成10.00元，有時候又變100元，快崩潰了，數值一直驗證失敗，第一次因爲app體驗差，想直接換銀行

### 1/5 — Really bad !!!!

*2025-01-03, version 24.1.0*

I don’t even like to give any star. 
The app is error to register and log in since Dec. No one comes to fix it !!!

### 1/5 — No working

*2024-07-02, version 22.1.1*

It cannot be registered. I called, no answer.

### 1/5 — If I could I will not use this bank.

*2024-05-23, version 22.1.1*

The app technology is so behind. When opening the app, it takes you to mobile web browser, and then you have to click more buttons that brings you back to app UI.

### 1/5 — App不好用

*2022-10-31, version 22.1.1*

我存一張支票進帳戶，竟然需要十幾天才能用，早就錯過我匯款時間，匯款回台灣的填表也並不好使用.

### 1/5 — Very lousy version

*2022-06-15, version 22.1*

Terrible upgrade update, can't run at all, all account information can't come out

### 1/5 — full of bugs， cant even open the app

*2021-10-08, version 21.1.30*

I believe the app developer is the son of the bank CEO. Full of bugs and sometimes can’t even open the app.

### 1/5 — No network connectivity

*2019-04-24, version 18.4.50*

I'm under Wifi and always have to switch off WiFi in order to access the app. It's been happening for a long time now. What gives??

## Most praised reviews (4 highest-rated)

### 5/5 — Transfer

*2025-12-07, version 24.1.1*

方便，快捷

### 5/5 — This mobile app is not operational, please fix

*2021-02-07, version 20.2.50*

Can’t even open the app after downloaded. It used to work, but not anymore. Why?

### 3/5 — 可以新增語言功能嗎

*2024-01-06, version 22.1.1*

希望增加中文或其他語言

### 2/5 — Needs deposits

*2018-05-02, version 18.1.76*

The app needs to be able to take check deposits.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*