# CTBI Mobile

> Mobile banking app for checking balances, transfers, and bill payments. (iPhone/iPad app by Community Trust Bank.)

- Source: https://appshunter.io/ios/app/ctbi-mobile/id471892422 (this page in markdown: same URL + `.md`)
- Developer: [Community Trust Bank](https://appshunter.io/developer/471892425)
- Category: Finance, Business
- Price: Free
- Rating: 4.85/5 from 12,946 App Store ratings · 123 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 93 MB
- Languages: English
- Released: 2011-10-14
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ctbi-mobile/id471892422/reviews.md

## What is CTBI Mobile?

Start banking wherever you are with CTBI Mobile! Available to all CTBI Mobile online banking customers CTBI Mobile allows you to check balances, make transfers, and pay bills.
Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers
- Easily transfer cash between your accounts.

Pay Bills
- Easily pay a one time bill payment

## Key features

- Check account balances
- Search recent transactions
- Transfer cash between accounts
- Pay bills
- View latest account balance

## What do users think of CTBI Mobile?

Overall sentiment: neutral

**Pros**

- 🚀 Great customer service
- 👍 Convenient and reliable
- 👍 Easy to use
- 👍 Excellent app
- 👍 Love the app
- 👍 Satisfied customer

**Cons**

- 🐛 Buggy and annoying
- 🐛 Security issues
- 🐛 Face ID/Touch ID issues
- 🐛 App frequently doesn't work
- 🐛 Clunky and unreliable

**Commonly reported bugs**

- Login issues, frequent password resets
- App crashes, freezes, or won't load
- Inconsistent performance across devices

**Most requested features**

- Improve remote check deposit
- Add running balance after each transaction
- Increase mobile deposit limit

## Recent user reviews (10 of 123)

All indexed reviews: https://appshunter.io/ios/app/ctbi-mobile/id471892422/reviews.md

### 4/5 — It’s having problems

*2026-08-23, version 5.0.45.45*

Lots of bugs, does have problems with log in frequently which causes you to get kicked out. Typically I don’t have many issues but the same one pops up often

### 1/5 — Worst app experience I have ever had

*2026-08-09, version 5.0.45.45*

Seriously-community trust-despite knowing my passwords and answering the personal questions and submitting the email and text 2 factor questions absolutely accurately, I still get error messages. I have had problems with this app for YEARS!! And the only way to fix the problem is to actually call your reps to have them unlock my account. That’s personnel time they could have used to do something more important and more dissatisfaction for this customer. PLEASE provide a way for us to fix these problems ourselves. Stop locking my account if mistype one letter. Omg!! I never had these problems with Wells Fargo which I banked with for 10 years. Ugh!

### 5/5 — Great Banking App

*2026-08-07, version 5.0.45.45*

Easy & Accessible

### 5/5 — Deposits

*2026-07-18, version 5.0.45.45*

Fast easy service !! Love it !!

### 5/5 — Great bank!

*2026-07-08, version 5.0.45.45*

This is a GREAT bank with exceptional service!

### 1/5 — Why can’t I open the app?

*2026-06-23, version 5.0.44.78*

Everytime I click on the app it instantly crashes, I’ve tried deleting and reinstalling and nothing works. It’s been like this for months and it used to work perfectly on the same phone for years beforehand.

### 5/5 — Mobile Ap

*2026-06-03, version 5.0.44.78*

Works smoothly from transferring money to seeing a picture of a check.

### 1/5 — Accounts not showing

*2026-06-01, version 5.0.44.78*

I have two accounts that have been promised by multiple employees to be able to be seen on my mobile app and they still are not working.  Been at least two years.

### 5/5 — Account  ’s

*2026-05-29, version 5.0.44.78*

It would be great to be able to pull up routing and account #’s in the app somewhere.

### 1/5 — Customer

*2026-05-23, version 5.0.44.78*

App is really outdated.  I use about 10 different banks and credit union. Community Trust has the most outdated app of all of them.

## Frequently asked questions about CTBI Mobile

### What can I do with CTBI Mobile?

CTBI Mobile allows you to perform essential banking tasks from your smartphone. You can check your latest account balances, review recent transactions by searching with specific criteria, easily transfer funds between your own accounts, and pay bills conveniently.

### Is CTBI Mobile free to use?

Yes, CTBI Mobile is available for free to all existing CTBI Mobile online banking customers. There are no additional charges for downloading or using the app's core features.

### What features are available in CTBI Mobile?

The app offers key banking functionalities including checking account balances, searching recent transactions by date, amount, or check number, transferring cash between your accounts, and paying bills with a one-time payment option.

### Who is CTBI Mobile for?

This application is designed for current CTBI Mobile online banking customers. It provides a convenient way for them to access and manage their accounts, make transfers, and pay bills while on the go.

## Version history (last 5 releases)

### 5.0.45.45 — 2026-07-07

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

### 5.0.44.78 — 2026-05-06

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

### 5.0.43.188 — 2025-11-12

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements. We will be sure to highlight any new features within the app as they become available.

### 5.0.42.626 — 2025-05-01

This update contains bug fixes and performance improvements.

### 5.0.41.56 — 2025-01-27

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements. We will be sure to highlight any new features within the app as they become available.

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## More apps by Community Trust Bank

- [CTBI Business Mobile](https://appshunter.io/ios/app/ctbi-business-mobile/id1291394253)
- [CTBI Advantage](https://appshunter.io/ios/app/ctbi-advantage/id6443437153)

All apps by Community Trust Bank: https://appshunter.io/developer/471892425

## Related topics

[community trust bank](https://appshunter.io/ios/topics/community-trust-bank) · [ovcb mobile](https://appshunter.io/ios/topics/ovcb-mobile) · [community bank and trust](https://appshunter.io/ios/topics/community-bank-and-trust) · [ctbc bank](https://appshunter.io/ios/topics/ctbc-bank) · [ctm mobile](https://appshunter.io/ios/topics/ctm-mobile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*