# CTCB Mobile

> Mobile banking app for managing accounts, transactions, and payments. (iPhone/iPad app by Citizens Tri-County Bank.)

- Source: https://appshunter.io/ios/app/ctcb-mobile/id1042765359 (this page in markdown: same URL + `.md`)
- Developer: [Citizens Tri-County Bank](https://appshunter.io/developer/1042765358)
- Category: Finance
- Price: Free
- Rating: 2.91/5 from 33 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 29 MB
- Languages: English, French, Spanish
- Released: 2015-10-09
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ctcb-mobile/id1042765359/reviews.md

## What is CTCB Mobile?

CTCB Mobile is a mobile banking solution that enables bank customers to use their iPhone or iPad to initiate routine transactions and conduct research anytime, from anywhere. Customers can view account balances and transaction history, view statements, view account alerts, initiate account transfers and paybills.

CTCB Mobile supports all account types including checking, certificates-of-deposits, money markets, loans, and lines-of-credit.

CTCB Mobile service is a FREE* service that allows you to access your accounts anytime, from anywhere, using your iPhone or iPad.
*There is no fee from CTCB Mobile. Connectivity and usage rates may apply. Contact your wireless provider for details.

## Key features

- View account balances
- Check transaction history
- Access statements
- Initiate account transfers
- Pay bills
- View account alerts

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/ctcb-mobile/id1042765359/reviews.md

### 3/5 — Crashes

*2023-05-21*

It's ok until it randomly crashes..now says service failure. I tried uninstalling and reinstalling. I tried on my tablet. It won't work. I have to login on browser to view and it was working fine yesterday. It's had these random crashes before and it's kind of annoying and nothing I try fixes it

### 1/5 — Never ending password changes.

*2022-07-14, version 4.61.9*

Mobile app forces you to change your password.  And to make things worse you can’t re use previous passwords.  If you get your password wrong it will lock you out and you’ll have to call the bank.   I’ve had my same user name and password at another bank king facility for over 15 years. Not sure why this has to happen at citizens

### 3/5 — “User blocked”

*2021-10-25, version 4.58.198*

Works fine most of the time but sometimes it’ll just say “user blocked” and won’t let me in and I have to call the support number to get it to work, this has happened at least two or three times since I’ve got it and I’ve only had it for a few months

### 1/5 — Have yet to use it

*2021-09-14, version 4.55.86*

How can you use it if you can’t get in?

### 2/5 — Will not flip to landscape mode

*2021-05-05, version 4.52.61*

Used to flip to landscape mode but no longer will now. Deleted app and reinstalled but still won’t work

### 5/5 — Keeps getting better

*2020-09-22, version 4.47.38*

Each update adds some new cool feature. Awesome to be able to deposit checks without going to the bank.

### 5/5 — Simple and Effective!!

*2020-07-04, version 4.46.98*

Great app for CTCB. Easy to use with almost no learning curve. If you bank with CTCB then you should definitely get this app.

### 1/5 — Does not work since update

*2020-06-08, version 4.45.75*

App will not remain open since the update and is non-functional. Really hope to see this fixed soon please

**Developer response:** If removing the app and reinstalling does not correct the issue please let us know by calling our bookkeeping department at 423-949-2173.

### 2/5 — Not opening

*2020-06-05, version 4.45.75*

App doesn’t stay open when I click on it. Don’t know if there is a bug in it.

**Developer response:** If removing the app and reinstalling does not correct the issue please let us know by calling our bookkeeping department at 423-949-2173.

### 1/5 — needs tremendous improvement

*2020-04-25, version 4.43.38*

horrible app. won’t let me sign in anywhere other than on my home wifi. can’t really bank on the go if you app doesn’t let you!

**Developer response:** This issue is related to a 3 question security notification.  It should prompt you for the answers to the 3 questions when on any other IP (other wifi or cellular) and once you answer them it then trusts that IP address.  If your 3 security questions have not been answered, please contact our customer support staff at 423-949-2173.

## Frequently asked questions about CTCB Mobile

### Is CTCB Mobile secure for banking transactions?

CTCB Mobile is designed as a mobile banking solution to enable customers to initiate routine transactions and conduct research. While the description does not detail specific security protocols, mobile banking apps generally employ encryption and other security measures to protect user data and transactions.

### What types of accounts can I manage with CTCB Mobile?

CTCB Mobile supports all account types offered by Citizens Tri-County Bank, including checking, certificates-of-deposits, money markets, loans, and lines-of-credit.

### Is there a fee to use CTCB Mobile?

CTCB Mobile is a free service provided by Citizens Tri-County Bank. There is no fee from the app itself, though connectivity and usage rates from your wireless provider may apply.

### On which devices can I use CTCB Mobile?

CTCB Mobile is available for use on iPhone, iPad, and iPod devices.

### How often is CTCB Mobile updated?

The latest version of CTCB Mobile is 4.67.89, and it was last updated on August 26, 2023. Updates typically include performance improvements and new features.

### What is the user rating for CTCB Mobile?

CTCB Mobile has a user rating of 2.9 stars based on 33 ratings. This indicates a mixed reception among its users.

### What is the age rating for CTCB Mobile?

CTCB Mobile has an age rating of 4+, making it suitable for a wide range of users.

### Can I view my transaction history with CTCB Mobile?

Yes, CTCB Mobile allows customers to view their account balances and transaction history anytime, from anywhere.

## Version history (last 3 releases)

### 4.67.89 — 2023-08-26

Bug fixes and performance improvements

### 4.66.74 — 2023-04-03

Bug fixes and performance improvements

### 4.64.121 — 2022-09-23

Bug fixes and performance improvements

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## More apps by Citizens Tri-County Bank

- [CTCB Mortgage](https://appshunter.io/ios/app/ctcb-mortgage/id1608598028)
- [CTCB](https://appshunter.io/ios/app/ctcb/id1658656291)

All apps by Citizens Tri-County Bank: https://appshunter.io/developer/1042765358

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*