# CTEK Battery Sense — user reviews

> 171 indexed App Store user reviews of CTEK Battery Sense by Ctek Sweden AB, rated 2.20/5 from 37 ratings.

- Source: https://appshunter.io/ios/app/ctek-battery-sense/id977976405/reviews
- App overview in markdown: https://appshunter.io/ios/app/ctek-battery-sense/id977976405.md
- Rating breakdown: 5★ 6 · 4★ 3 · 3★ 4 · 2★ 3 · 1★ 21

## What do users think of CTEK Battery Sense?

Overall sentiment: negative

**Pros**

- ⭐ Great product
- 🚀 Works great
- 👍 Convenient to use
- 📊 Graphs battery status

**Cons**

- 🐛 Connectivity issues
- 🔌 Unreliable connection
- 🕰️ Slow to update
- 🔍 Inaccurate readings
- 💤 App crashes/freezes
- 🔧 Setup/pairing problems
- 🗑️ Useless/stopped working

**Commonly reported bugs**

- App freezes on details page
- Incorrect temperature/voltage labeling
- Deleted all connected devices after update
- Fails to connect after iOS updates

**Most requested features**

- Improved voltage/temperature graph scaling
- Export data functionality
- Automatic reconnection when in range
- Battery type detection (AGM/flooded)
- Faster updates and real-time monitoring

## Newest reviews (18 of 171)

### 2/5 — Stopped working

*2025-08-18, version 2.4.5*

Was good until about 4 Months ago April 2025

### 2/5 — Poor connection

*2025-04-20, version 2.4.5*

The blue tooth connection is terrible

### 2/5 — Batter voltage scale needs improvement

*2024-12-30, version 2.4.5*

The battery voltage scale is currently zero to twenty five volts.

This makes it very difficult to examine the small changes in voltage which provide the key information on the status of a lead acid battery.
A better scale would be something like eleven to fifteen volts.

Yes, the state of charge graph is very useful, but if there is a voltage graph it should be useful too.
CTEK products are excellent. I’ve owned a few.
Please update this app and bring it up to the CTEK level of excellence.

UPDATE:  Years after making this post, still no update or improvement of this app. It could be so much more. I have purchased other CTEK products recently but am VERY DISAPPOINTED in CTEK’s complete lack of interest in evolving this product to at least provide usable voltage information.

### 2/5 — Will not clear date.

*2024-08-10, version 2.4.5*

Cannot clear past data even though it asks to confirm . Show landscape mode and data still showing.  The only way to clear is remove sensor and start again
Using iPhone 15

### 1/5 — Zero stars

*2023-01-15, version 2.4.0*

If I could give this no stars I would!!
It will not connect to iPhone 11 (2 different phones) or an iPhone 13. I am unable to get it to connect with all 3 handsets. Will connect to a Samsung s20+. Do not purchase this it is a discontinued product. I have purchased a ctek 25 amp charger and a 20 amp dc to dc however due to the lack of support and response from ctek I’ll be going with redarc in the future sorry you’ve lost me ctek

### 1/5 — Great idea, terrible execution.

*2022-12-27, version 2.4.0*

The app and associated device just really never work as intended. Had me chasing a phantom battery drain. After considerable amount spent at car dealer and auto electricians it turns out there was no draw and the app and associated battery monitor just have useless data that is mostly in error. Really wish it would just work and be accurate. Especially inaccurate is the SOC reading or estimation.

### 1/5 — Impossible to get started

*2022-11-18, version 2.4.0*

Can’t accept terms and conditions on the initial setup screen, so there’s nowhere left to go. This app needs to be decommissioned. Don’t buy the hardware.

### 3/5 — Temperature and voltage are in accurate

*2022-11-16, version 2.4.0*

The temperature of my battery is currently 12.8 V
And the level of charge is currently 30°C
Screenshots available on request

### 1/5 — Latest news on this item

*2022-10-22, version 2.4.0*

They no longer produce it but are going to support the app, well isn’t that nice of them! The issue is, if you lose the connection and try to relink it you get a nice pop up message giving the link to this news and then nothing! You can’t relink as your stuck in an endless loop of reading how good they are too you by supporting this no defunct product  🤣 There are cheaper and better products out there that actually work so again AVOID this dead one

### 3/5 — Batter voltage scale needs improvement

*2022-10-17*

The battery voltage scale is currently zero to twenty five volts.

This makes it very difficult to examine the small changes in voltage which provide the key information on the status of a lead acid battery.
A better scale would be something like eleven to fifteen volts.

Yes, the state of charge graph is very useful, but if there is a voltage graph it should be useful too.
CTEK products are excellent. I’ve owned a few.
Please update this app and bring it up to the CTEK level of excellence.

### 1/5 — what happened ?

*2022-09-05, version 2.3.8*

I can't move on to the next step by agreeing on the data collection page. It is not able to tap button on iPhone 12mini. there is no button.

### 1/5 — Total waste of money - steer clear

*2022-08-18, version 2.3.8*

I made the mistake of purchasing three of the CTEK devices for vehicles owned by various members of the family. Total waste of about $300 (Australian). Their software is rubbish and never worked reliably with any of the three devices. Their tech support is a joke and when they eventually responded to complaints they kept promising that they would fix the problems. Never happened. Now I have been contacted and told that all of my CTEK devices will no longer work because they have “old firmware”.

### 1/5 — Wont install

*2022-07-25, version 2.3.8*

Not at all easy to install, must accept terms and conditions and then asks for permission to share dat a, no tick box to progress installation

### 3/5 — Works ok but could be better

*2022-07-03, version 2.3.8*

This app was easy to download and set-up. It does the basic job of what volts, temp and charge % but the scales are a bit hopeless. As other have said 0-25v isn’t much good when the interest range is 11-15v most of the time. Same for temp

The other issue is it often fails to connect or takes some while to do so. Needs to be more reactive.

I will buy another sensor for my other battery but I expected more from CTEk!

### 1/5 — App not working

*2022-05-01, version 2.3.8*

App has stopped working. And no fix? Have reinstalled, tried on different phones with no success, just a frozen screen with no live info .

### 1/5 — Pathetic

*2022-04-13, version 2.3.8*

After waiting years for an update the latest one does nothing to fix IOS 15 issue even though the update claims too. 
I wish I had never bought this expensive overpriced junk.

### 3/5 — Update needed

*2022-04-08, version 2.3.5*

Guys, people are really singing out for an update, i can say that my product is working fine and helping me out a lot, but the app needs some work, i paid $80 for the device and i would love to be able to see some more precise historical voltage data for over the last few days, the data is already there but we need a better way to view it, i can’t log trends between 10V and 15V it’s way too broad of a view. Pretty please, make some changes.

### 1/5 — Can’t get past data collection screen

*2022-04-07, version 2.3.5*

Useless app, can’t get past setup. It asks for data collection permission but there is no button to click.

## Most critical reviews (10 lowest-rated)

### 1/5 — Missing In Action

*2025-06-13, version 2.4.5*

Sensor continually drops out of Bluetooth connection. Frustrating to say the least.

### 1/5 — Poor connection

*2025-04-27, version 2.4.5*

The blue tooth connection is terrible the app is so poorly designed it’s comical and ctek do nothing about it

### 1/5 — Don’t use this

*2024-10-30, version 2.4.5*

CTEK Support says that it updates this app to fix critical bugs.  That simply is not true.  The current app is simply not fit for purpose, and CTEK should be very ashamed of not addressing the problems.  I feel completely robbed having purchased this product.  Never again. People take note and do not buy CTEK.

### 1/5 — So much wasted potential (updated 2024)

*2024-07-02, version 2.4.5*

I like the app in general. But it could be so much better. Bug: you still get notifications despite having disabled them in settings ( no status update for 7 days) which is a PITA when your other car is 1600 miles away ....

Update 2024 - tried installing and binding to a new iPhone 15 Pro Max. App just dies after entering the “code” with no warning.

### 1/5 — Got worse after update on Apr 2024

*2024-04-27, version 2.4.5*

After the update, the app gets stuck for minutes. Got slower, already a slow app. I appreciate that they are still supporting but it seems they don’t do enough regression tests before release.

### 1/5 — Ok for a week

*2024-01-13, version 2.4.3*

So basic. Pretty poor though. My actual sender unit no longer connects to my phone via the app. The sticker with the number to connect is long gone. Its a very nice idea to be able to monitor your power usage but it shouldn't be this hard. Not worth the trouble.

### 1/5 — Needs an update. Over 1 year since last update

*2023-11-10, version 2.4.0*

Please update this app as it no longer works ok. Since iOS 17.1.1 on iPhone 15 pro max the voltage shows but the percentage is blank. Just a white box with no green level or %

### 1/5 — Doesn’t work

*2023-10-16, version 2.4.0*

Initial screen doesn’t allow option to move forward and battery sense is not available for connection - confirmed 12vdc at ctek input

### 1/5 — Does this app work any more

*2023-10-06, version 2.4.0*

App doesn’t work any more, running ios17, the whole setup is just a waste of money,

### 1/5 — Was Fantastic. Now. Not worth the efforts.

*2023-08-07, version 2.4.0*

I’ll be removing and replacing all of my Monitors with something more reliable. Unfortunately this product is plagued with app issues.

## Most praised reviews (10 highest-rated)

### 5/5 — Consent box

*2023-06-28, version 2.4.0*

Can’t get past the “do you give consent” question. There’s no box to tick. How can you make your app so useless when it could be so simple?

### 5/5 — Great System

*2022-04-19, version 2.3.8*

We now have CTEK Battery Sense monitors on 4 vehicles and an electric start chipper.  Incredibly helpful to have months of charge state data for each battery - know exactly when to charge with our CTEK MX 5 chargers and we can tell which batteries are getting close to replacement.  We’re on iOS 15 and have no connection or transmission problems.  Have an acquaintance on Android who has problems.
I do wish the resolution on the vertical axis of the graphs in app could be zoomed.  State of charge and temperature are moderately useful, but the fixed range of 0 to 25 for voltage is useless for a 12 volt system.

### 5/5 — Works you just got to figure it out

*2022-02-08, version 2.3.5*

Instructions are a little vague when entering numbers to pair your dongle first time 
And the camera scan didn’t work with the new iphone 13 pro  you’re not able to to zoom in to scan the barcode 

Once I figured out you only need to enter all the numbers, without the first 4 I was up and running so no issues after 
Once achieved that. 

Auto reconnect so far it has been doing so once I am in a 10 metre range

### 5/5 — Does what I need it to do.

*2021-01-19, version 2.3.5*

I use these on my cars that don't live in the garage on a charger. It updates to my phone when I get in or near the cars telling me how the batteries are doing and if they need to get on a charger for the night. If you want to drive down the road keeping second by second accurate voltage and temp readings, this is too slow for that.

### 5/5 — Good product

*2020-12-21, version 2.3.5*

Desperately needs an update takes 10 attempts and restarts to actually get it work and only work sometimes

### 5/5 — Amazing app before IOS 13

*2019-10-19*

The app needs to be updated to be compatible with IOS13 and the new iphone 11 pro.

Waiting for the update.

### 5/5 — Working Again!!!

*2019-07-20, version 2.3.4*

Now work again after the roll back to older version.

CTEK products are the best in the business.

But can you please test your app updates before you release them!!!

### 5/5 — Working again now after 2.3.4 update

*2019-07-16, version 2.3.4*

Pleased you’ve now sorted it and returned back to previous UI.

### 5/5 — Irony of bug fix - sorted now...

*2019-07-12, version 2.3.2*

You introduced a bug into the new app! I can no longer view the details page e.g. voltage, temp graph... it will hang on that page. Please fix ASAP.

Update - I just reinstalled this app on IOS after emailing the developer who has rectified the issues I posted above. All is working now. Please uninstall the app and download the same version again - it should all be fine. Good luck!

### 5/5 — Great product

*2018-12-18, version 2.3.1*

I have had Ctek on my two sportcars for years. Couldnt live without them!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
