# CTLS Parent — user reviews

> 67 indexed App Store user reviews of CTLS Parent by ParentSquare, rated 3.80/5 from 1,178 ratings.

- Source: https://appshunter.io/ios/app/ctls-parent/id1382963777/reviews
- App overview in markdown: https://appshunter.io/ios/app/ctls-parent/id1382963777.md
- Rating breakdown: 5★ 620 · 4★ 194 · 3★ 79 · 2★ 72 · 1★ 213

## What do users think of CTLS Parent?

Overall sentiment: negative

**Pros**

- 👍 Good communications
- 🚀 Excellent resource
- 🚀 Consolidation is good

**Cons**

- 🐛 Awful & Useless
- 🐛 Frustrated parent
- 🐛 It is difficult hard to understand
- 🐛 The app is not ready
- 🐛 Email system is garbage
- 🐛 Too many messages
- 🐛 Ridiculous program
- 🐛 CTLS must hate me
- 🐛 Flawed design and Approach
- 🐛 Just another app to send school posts
- 🐛 Extremely difficult to navigate
- 🐛 Complete failure of a learning portal
- 🐛 So confusing
- 🐛 Too many apps
- 🐛 Useless program
- 🐛 Waste of money and time
- 🐛 Useless app
- 🐛 This system is defunct!
- 🐛 Great idea, Poor execution
- 🐛 Class schedule
- 🐛 Duplicates
- 🐛 Not Particularly Good
- 🐛 There is nothing on it?
- 🐛 Horrible
- 🐛 No response, updates or posts
- 🐛 Not even helpful
- 🐛 First day of virtual learning was a DISASTER
- 🐛 I don't recommend using

**Commonly reported bugs**

- Bug in calendar
- Continuously showing the same July 23 message
- Stuck on the same message from JULY

**Most requested features**

- Make one for students

## Newest reviews (14 of 67)

### 4/5 — Frustrated parent

*2025-02-03*

I have had the app for three years and not have had a problem since December 2024 it has been giving me problems and it is now February 2025 and I am still having problems staying logged in. When I tried to login, it is not letting me login and I have my information written down to ensure that I have the correct login information. I deleted the app totally off my phone. Re-downloaded it three different times and this third time it is still not allowing me to login.  I am beginning to get a little frustrated with it because I am missing important information on my child that is in the Norton Park elementary  I hope something can be done about this. In the meantime I will try to contact the service to see what is the problem. Hope it gets better.

### 3/5 — The app is okay but…

*2024-01-02*

The app is okay but the system that it’s connected through creates glitches that affect parents and their feelings toward the educational system. Even being required to use such apps is harmful to those with beliefs that state no use of technology, along with their children/family. I’ve noticed system improvements but not through the entire system.

### 2/5 — The app is not ready

*2023-08-15, version 2.62.3*

It is unfortunate that Cobb county deliver these kind of solutions when they are not ready. The app is not up to the stand and not performing as expected with many errors. Any commercial organization do some testing & invest on R&D before publishing “it is ready”.
Hope they follow better process in the future.

### 2/5 — Why?

*2022-10-18, version 2.52*

I’m so confused between CTLS Parent, ParentVue and ParentSquare.  Why do there have to be 3 apps with 3 different logins? I keep getting various texts to have me read an announcement. I click on the text link and it takes me to CTLS that says NO ANNOUNCEMENTS.  What does it want from me??? Ugh.

### 2/5 — Could be better

*2021-10-10*

Teachers and the school principal don’t seem to get my email either from my email or the messages that I send through this system. I am disappointed in that. 
I am pleased that students were able to go back in person and masks are optional this year. Thanks

### 2/5 — Good in concept only

*2021-01-14, version 2.44.30*

Too disorganized... doesn’t work well, and sometimes not at all, when using an iPad.

### 2/5 — It shouldn’t be this difficult to go back to 1st grade

*2021-01-07, version 2.44.30*

On again off again!!! It seems as if when we’ve begun to learn CTLS, something happens or changes. Texts and emails are superfluous, and there are too many links from class to class. Parents and children are frustrated by these inconsistencies.

### 1/5 — Not great...

*2020-11-27, version 2.44.30*

The App is not very user friendly and there are too many glitches.  Many applications don’t work especially with parentVue.

### 3/5 — Bug in calendar

*2020-11-21*

I found a bug in this app which keeps creating a new calendar called CTLS in my iPhone. I found out I had over 30 calendars created in my iPhone which was creating a mess on it. I had to remove the rights to access my calendar in iPhone settings and manually delete over 30 calendars which took me quite a time. Please fix it. I also agree with all the comments on the last review. I’m a software engineer father and I see many bugs and also get a bit lost as we have to go over different websites and systems to find the assignments for our kids. I can imagine the hustle it might be to not computer savvy parents.

### 1/5 — Big Fail

*2020-11-18*

I was told about an hour for the update Friday starting at 6:00pm. Saturday around 11:30 my child tried to do her assignments and they were not opening with a message that said corrupt file. A few minutes later she could open one. She had several that was due by Sunday. I’m beginning to believe that this app along with Cobb County “we” should probably start a class action suit. Remember we have a law no kid left behind.

### 1/5 — Poor

*2020-11-17, version 2.44.30*

Ctls is garbage its like you guys work with your head in your rear end. You guys care more about the presentation rather than the system. So the system is hacked and messes up our grades because YOU guys care abt the way it looks rather than it actually working well.

### 2/5 — Not what we expected

*2020-10-29, version 2.44.28*

CTLS is a pain. Too many things in too many places. Messages get lost. It’s not intuitive. Would prefer just receiving emails directly from teachers like before.

### 1/5 — Terrible System

*2020-10-28, version 2.44.28*

It is continuously showing the same July 23 message. We can’t see updates, this is unacceptable

### 2/5 — App Difficulties

*2020-10-28, version 2.44.28*

How do you maneuver new announcements on this CTLA app? My screen is stuck on the same message from JULY and doesn’t go to new messages from the school. It makes no sense not to combine all this data and sites. The app is not user friendly at all.

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful & Useless

*2025-02-24*

CTLS has been ridiculously glitchy & a poor user experience from the beginning, but now it is completely useless! I cannot access any messages from my kids’ teachers, schools or the district. This is a problem as all teachers in the district have been threatened and forced to use this TERRIBLE app to communicate with parents. I’m unable to see information about my kids even though I get the email notifications. Other platforms exist for this purpose - platforms that WORK. Instead this school district decided to give all the money to a friend of the superintendent to build an AWFUL app that instead of helping us to support our students, keeps us frustrated and in the dark. I hate CTLS and everyone involved.

### 1/5 — It is difficult hard to understand

*2024-02-19, version 2.67.3*

I do not understand not helpful doesnt work

### 1/5 — Review

*2022-10-22, version 2.52*

I have written 2 reviews prior to this about this app and they never posted. Why are you blocking my review?

### 1/5 — Email system is garbage

*2022-09-01, version 2.50.1*

Teachers send emails through this system.  You can’t just reply to the email because it will not go to the teacher.  Instead, you have to start a whole new email and reference the email that has been sent through CTLS.

### 1/5 — Terrible

*2021-08-11, version 2.45.14*

Waste of time platform that isn’t intuitive

### 1/5 — Too many messages

*2021-03-30, version 2.45.7*

I’m tired of the overlapping messages in CTLS and email. I end up ignoring them.

### 1/5 — What’s wrong Cobb

*2021-03-24, version 2.45.7*

Ridiculous program. Make it simple and practical.

### 1/5 — CTLS Parent:Fail

*2021-01-29, version 2.45.3*

As with most things CTLS , this platform is unreliable and not user friendly.

### 1/5 — What a disappointment

*2021-01-06, version 2.44.30*

For the app only- Not user friendly. Takes forever to update when posts are made. Only works half the time once it updates.  Website is 10x worse. Can’t imagine how much money Cobb flushed down the drain paying for this.

### 1/5 — Cobb county...

*2020-12-01, version 2.44.30*

Really?! After months of knowing kids would be online, THIS is what you guys came up with?? What is wrong with you?!? Since the middle of March you should have been thinking of something... THIS IS A PANDEMIC WE ARE TALKING ABOUT!! Kids are sitting in their room of their houses alone, (probably depressed), because of what Cobb county schools have done for this year. I’m just so glad I didn’t have to learn throughout these times but you guys are making our children cry because of the poor work you have done! My son is getting dumber by the week, day, and hour he is looking at his computer screen doing nothing. Everyone is. All your doing is hurting these kids lives... RUINING THEM. Because of you they can’t learn AND MIGHT NOT HAVE A FUTURE!! Thanks so much Cobb!! [sarcasm] Thanks to you my son could no longer live his life and have a further and that is for everyone parent and child out there dealing with this horrific plan from Cobb. I will stand up for my child, and every child’s education in this county to fight for better education and a better plan!!! Every parent, come with me and stand up for every child!!!!!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Good communications

*2024-10-07, version 2.84.1*

CTLS really help me stay in touch with teachers and easy to send notes. Thank you

### 5/5 — Feedback

*2022-12-16, version 2.54*

I love it, Very Helpful thanks

### 5/5 — Students

*2022-08-23, version 2.50.1*

Make one for students

### 5/5 — 😈

*2021-04-26, version 2.45.10*

Candice died

### 5/5 — More helpful than I expected

*2021-02-02*

At first, I didn’t see the need for this app and now that we’ve learned how to use it, we appreciate this tool very much. It’s a direct line of communication with the teacher and school. It’s simpler than trying to search for staff email and going to my email to compose one. 
I’m not constantly checking my phone, the alerts keep me informed and we are never overwhelmed with information. Between the number of alerts, the wording and app layout, it’s just right.

### 5/5 — Love it

*2020-11-16, version 2.44.30*

I love it

### 5/5 — CTLS Parent App

*2020-09-11*

I love how we are able to stay informed as I realized there will be errors along the way so we have to learn to adjust. Thankful to stay updated about my child’s safety and academic progress with his teachers.

### 5/5 — Excellent resource

*2020-08-19, version 2.44.22*

Very easy to login and follow the steps. Even a kid can follow this steps. Great app. Thank you CCSD.

### 5/5 — Block the noise

*2020-08-18*

Ignore the noise, the app provides additional information and communication in a season when I cannot have too much information about my kids education. Thank you

### 5/5 — Excellent resource

*2020-08-13*

I work at a school and my children go to another. CTLS allows me to keep up with information being sent out from both schools.  Can’t wait until additional features are released.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
