# CTS Driver App

> Mobile data terminal for contracted transportation network drivers to manage trips and communicate with dispatch. (iPhone/iPad app by COORDINATED TRANSPORTATION SOLUTIONS, INC..)

- Source: https://appshunter.io/ios/app/cts-driver-app/id1494237160 (this page in markdown: same URL + `.md`)
- Developer: [COORDINATED TRANSPORTATION SOLUTIONS, INC.](https://appshunter.io/developer/1494237159)
- Category: Business
- Price: Free
- Rating: 2.31/5 from 13 App Store ratings · 3 written reviews indexed
- Age rating: 17+
- Requires: iOS 8.0 · 58 MB
- Released: 2020-01-17
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cts-driver-app/id1494237160/reviews.md

## What is CTS Driver App?

The CTS Driver App, a demand response mobile data terminal (MDT), used by the contracted and credentialed transportation provider network, allows Drivers to see previous, current, and future trips in real-time. The Driver App allows CTS to better handle same-day bookings, improve on-time performance, and increase passenger trips per hour with increased efficiency.

Available only to Provider Drivers in the CTS network, Drivers can easily communicate with CTS staff in real-time to provide instant updates and manifest changes. Through this real-time communication between Drivers on the road and the CTS offices, we are able to effectively improve the accuracy of information and provide better customer service to passengers.

## Key features

- Real-time trip viewing (past, current, future)
- Efficient communication with dispatch
- Instant updates and manifest changes
- Improved on-time performance
- Increased passenger trips per hour

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/cts-driver-app/id1494237160/reviews.md

### 1/5 — CTS Driver crAPP

*2024-04-18*

App crashes constantly.  Unable to copy & paste.  Privacy violation tracking precise location.   Wont let me login constantly can’t reach server.  Wont save my password.  Wont let me use face/touch ID for faster logging.   Wont let me switch to Google Maps on iOS.  Wont load new trips.  Will change trip info without letting you know.  Takes you to the wrong address.   Why are we forced to use this Unreliable App🤦🏻‍♂️

### 1/5 — Don’t use the TLL service nor this app!

*2023-07-14*

Hello everyone, professionally speaking to all of you reviewers! This application is awfully unreliable for customers/patients to use. From my experience, I was a former driver from TLL Medical Transportation and the manager was non-spoken English, she would randomly put my destination to pick up the customers at the time they asked for, although I have to pick up the customers/patience that I have to pickup, but they’d put the blame on us for being late to the customers that we weren’t supposed to pickup during the time. Also the manager has 0% English and she will assign the driver that is currently picking up the customers to get to somewhere else without asking if we are driving another patience to places. Therefore this app is unreliable and clutter for schedule. Please reconsider using Uber or Lyft because this app is unreliable and useless. I hope this comment helps to you customers who pay good insurance money out there! Thanks for reading! (True story) swear with life.

### 1/5 — Functionality is terrible!!

*2022-11-03*

This app was supposed to help make things easier.  And I guess when it’s up and running it does.  However, their servers are down more then they aren’t!  Which makes it very difficult to our job appropriately.  The all does NOT work unless you keep your location ALWAYS on, which causes other apps on your phone to malfunction.  Such as text messaging & GPS, which is critical to have while driving.   This is just poor poor service.  And with the amount of money theh make from government contracts you’d think they would hire the appropriate professionals to develop and system that actually works!!

## Frequently asked questions about CTS Driver App

### What is the CTS Driver App used for?

The CTS Driver App is a mobile data terminal for contracted transportation providers. It allows drivers to view their trip schedules in real-time and communicate updates to dispatch, aiming to improve efficiency and customer service.

### Who can use the CTS Driver App?

The app is exclusively available to drivers who are part of the contracted and credentialed transportation provider network for CTS. It is not available for public use.

### How does the CTS Driver App improve efficiency?

By providing real-time trip information and enabling instant communication between drivers and CTS staff, the app helps manage same-day bookings more effectively, leading to better on-time performance and increased passenger trips per hour.

### What devices support the CTS Driver App?

The CTS Driver App is supported on iPhone, iPad, and iPod devices. It is designed for mobile use by drivers on the go.

### When was the CTS Driver App last updated?

The CTS Driver App was last updated on May 31, 2023, with version 1.1.0. This indicates ongoing development and maintenance by the developer.

### What is the age rating for the CTS Driver App?

The CTS Driver App has an age rating of 17+. This is likely due to the business context and potential for complex information display.

### Does the CTS Driver App have ads?

No, the CTS Driver App does not contain advertisements. The app is free to download and use without any ad interruptions.

### What is the user rating for the CTS Driver App?

The CTS Driver App has a rating of 2.3 stars based on 13 ratings. This suggests that while functional, there may be areas for improvement based on user feedback.

## Version history (last 5 releases)

### 1.1.0 — 2023-05-31

- Added prompt to request and clearly explain use of background location permissions.
- Performance improvements.
- Bug fixes.

### 1.0.4 — 2020-09-17

Added version information within the app, and also added improved error reporting.

### 1.0.3 — 2020-05-12

Added feature to more efficiently transmit AVL data.
Bug fix for trip completion data issue.

### 1.0.1 — 2020-02-12

Added ability to call phone numbers in trip details by tapping on them.

### 1.0.0 — 2020-01-17

No release notes.

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## More apps by COORDINATED TRANSPORTATION SOLUTIONS, INC.

- [CTS Passenger Portal - CCA](https://appshunter.io/ios/app/cts-passenger-portal-cca/id6745223772)
- [CTS Passenger Portal - DHHS](https://appshunter.io/ios/app/cts-passenger-portal-dhhs/id6745224173)
- [CTS Passenger Portal - ACNH](https://appshunter.io/ios/app/cts-passenger-portal-acnh/id6745225282)

All apps by COORDINATED TRANSPORTATION SOLUTIONS, INC.: https://appshunter.io/developer/1494237159

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*