# CU Health Plan. Move. — user reviews > 52 indexed App Store user reviews of CU Health Plan. Move. by Fitdigits Inc, rated 4.70/5 from 1,019 ratings. - Source: https://appshunter.io/ios/app/cu-health-plan-move/id616346637/reviews - App overview in markdown: https://appshunter.io/ios/app/cu-health-plan-move/id616346637.md - Rating breakdown: 5★ 862 · 4★ 96 · 3★ 30 · 2★ 7 · 1★ 24 ## What do users think of CU Health Plan. Move.? Overall sentiment: negative **Pros** - 👍 Motivating and encouraging - 🚀 Tracks workouts and activities well - 💡 Customizable workout types - 🗺️ Nice map and elevation tracking **Cons** - 🐛 Frequent crashes and syncing issues - 🔍 Inaccurate tracking of workouts and steps - 🕰️ Inconsistent and unreliable performance - 🤯 Frustrating user experience **Commonly reported bugs** - Workout tracking randomly stops - Inconsistent step and activity data - Calendar and progress screens not working properly **Most requested features** - Better sync with Apple Health and other fitness apps - More detailed progress tracking and history - Improved stability and reliability ## Newest reviews (16 of 52) ### 2/5 — Shuts down *2026-01-22, version 12.007* Frequently shuts down, so my workout doesn’t get recorded. ### 3/5 — Stops my workout even with Auto Pause turned off *2026-01-03* When I start a workout, 75% of the time it just stops on its own. I noticed this happens a lot with the Weight Lifting workout, but it’s also happened with others. I thought it was because it had Auto Pause on (don’t know why this is even an option), but even with it turned off it still stops on its own. Super annoying, especially since you are only allowed to manually input 2 workouts per month to get the incentive. Please fix this!! It’s so annoying and I hate having to check the app constantly during my workouts. ### 3/5 — Screen not centered *2023-11-25, version 11.016* Screen not centered during recovery phase… don't know how to fix. ### 3/5 — Great! When it works *2020-09-11* I really like this app most of the time. But recently it has started crashing mid-workout. If you use another app and switch between them, the Move app will just stop the workout and doesn’t save the data. It’s incredibly frustrating. Might be an iPhone 7 problem? I don’t know. ### 1/5 — Doesn’t work *2019-12-17* This app’s most promising feature—that it can sync with other fitness apps—doesn’t work. Very rarely, the page that indicates my monthly progress works; thar page is blank the majority of the time. I wouldn’t use this app if not for the incentive from my employer. ### 2/5 — Not easy to use, doesn’t always work *2019-10-21* I think the idea of this app is great, but it’s not super easy to use and the syncing to other devices doesn’t always work. The app also crashes sometimes. ### 3/5 — Some glitches *2019-10-08* On the sync screen and regular post-workout prompt, the part where it tells you how many days you have left does not work. Maybe once a month for whatever reason I get it to work. It would be nice to have a better idea of how many more days I need to log. ### 2/5 — Doesn’t work half the time *2019-07-29* The only reason I’m using this app is because I have to so that I get the incentive from my work. Half of the time, the pages don’t even load so I can’t track my progress. It does sync with my Fitbit, which is nice. Would be a much better app if the pages actually loaded and didn’t just show a black screen. ### 1/5 — Doesn’t do anything *2019-07-26* Tried to sync with strava ... nothing happened. Tried to sync with Apple health ... nothing happened. This is a dud app. ### 4/5 — Cant log in *2019-07-17* This amazing but downloaded new version on a new phone and can’t even log in. The keyboard pops up but letters won’t appear in fields. Tried to delete and download again and still doesn’t work, after phone restart. ### 4/5 — Crashes all the time *2018-07-28* No matter what function I am trying to use the app crashes. With every new release comes more functionality issues. ### 3/5 — Okay app, constantly crashes *2018-03-07* It’s an okay app, not too fancy and mostly user friendly. My main issue is that every few months my app goes through a cycle where it continuously crashes. I’ll set an activity to start and then when I check back 20 minutes later the app has crashed and I have to begin the activity over again. This will happen for weeks and then it will be okay again. I thought it was linked to updates but it’s updated multiple times in the past few weeks and is still crashing. I use this app for a monthly incentive and having the app crash multiple times per exercise is not incentivizing at all. If I weren’t required to use it, I wouldn’t. ### 3/5 — It's ok. *2017-08-05, version 8.92* It works well most of the time. ### 4/5 — Good *2017-08-04, version 8.92* It's a good app ### 2/5 — The frustration is hardly worth the $25/month *2017-08-01, version 8.90* I still attempt to use this app because $25 a month makes a difference to me, but most months, I feel like the frustration is hardly worth it. This app crashes on me at least once a week, and the interface and website were clearly created by public sector contractors who were chosen bc their bid was the lowest. Government and user-friendly, well designed technology don't mix well, and this is proof. You get what you pay for, and apparently Colorado didn't pay much. ### 1/5 — Worst app ever? *2017-07-11, version 8.90* So I wish I could give this negative stars as it is that awful. Is randomly shuts down and will have done 30+ minute workout only to see it stopped working 1 minute into workout. The only reason I keep this app is I needed to get work incentive for working out. You would think if Nike Apple Watch could record a full run this would be shared with this awful app, but it doesn't (and yes I paid extra for premium version). ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2025-06-05, version 11.049* The app doesn’t sync to Garmin correctly, it records steps on the wrongs days, and on & on. Horrible app. ### 1/5 — Horrendous app *2025-05-28* This app is terrible. It does not track correctly and it is one of the worst apps I’ve ever tried to use. CU should just get rid of this benefit altogether as it’s not worth the effort of trying to get everything to sync (which it does not do consistently whatsoever). ### 1/5 — Buggy *2025-05-10* The “goals” screen often just loads blank. Hard quitting the app and reopening doesn’t fix it. Restarting phone sometimes fixes It. Other days it just starts working on its own with no intervention. Problem occurs even after Reinstalling app. iPhone 16 pro on newest non-beta software version. Can you fix this please. Thanks Also constant issues with Apple Watch app. Often not in sync with phone app and fails to record workout. Using Ultra 2 on up to date os. Have to hard reset watch all the time specifically after using the CU app because it will not quit on watch. Even hard quitting on watch won’t close the app. App memory leak? ### 1/5 — Buggy *2025-05-05* The “goals” screen often just loads blank. Hard quitting the app and reopening doesn’t fix it. Restarting phone sometimes fixes It. Other days it just starts working on its own with no intervention. Problem occurs even after Reinstalling app. iPhone 16 pro on newest non-beta software version. Can you fix this please. Thanks ### 1/5 — Buggy *2024-10-27* App constantly struggles to track steps properly. During a workout it continually inappropriately auto pauses every two minutes, despite elevated heart rate and continued input from motion and speed sensors. Sometimes it fails to sync properly with Apple health and requires manually syncing. ### 1/5 — Doesn’t synchronize steps properly *2024-09-13* The app is basically garbage as it’s key feature - counting days with 10k steps accomplished - is not working properly. When synchronizing with iPhone health app several times a day the number of steps for current day in the app is often decreasing (?!) and is inconsistent with the number shown in the health app. If it fails to properly synchronize before the day is over, the incorrect number of steps in the app persists forever. ### 1/5 — Not accurate *2023-09-06* This app doesnt measure accurate work out time. Even I run 40min, seems like I only run 18 min on this app which is not qualified to get paid. I want to edit and fix it, but only 2 manual entry is allowed. If I don’t get paid due to this inaccurate measure, there is no reason I use this app. ### 1/5 — Slow and doesn’t show days completed *2023-07-24* Unable to view the calendar to see how many active days I have completed. Only works some of the time. ### 1/5 — Frustrating *2023-05-24* Lots of unnecessary features. I only need it to sync my workouts and steps for the health plan and it’s incredibly difficult to do. ### 1/5 — Not Tracking *2022-12-26* It used to count your steps and display them in the calendar. No longer works. It used to count your 10,000 step days. That no longer works. Was this App just abandoned by the developers? Seems like no improvements have been made and they are just letting it go. ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2025-12-13* I love having this app to track my walking. Awesome!! ### 5/5 — Great app! *2022-09-13* It has all the functionalities that I need. ### 5/5 — Keeps me on track *2019-07-28* Once I got in the habit of using it, I really like it. I like seeing the cumulative miles I’ve walked in a month. 👍🏻 ### 5/5 — Great App *2019-04-08* The app is really great to motivate you and give you an incentive as well. ### 5/5 — Good measure *2017-03-16, version 8.75* I like this because of the carrot or reward, $, also the health rewards. ### 5/5 — Made a hater into a lover (of exercise). *2016-05-07, version 7.65* User friendly. Love the updates during your workout. I hated exercise and this has given me the motivation to start. I've become a BeColorado junkie. ### 5/5 — Best for work and works great *2016-02-19, version 7.65* Love the map portion and elevation gain ### 5/5 — Excellent app *2015-07-24, version 7.65* This app really encourages competition within yourself. I am always trying to beat my bike riding times and constantly get better. Any activity app that encourages progress is an excellent app ### 5/5 — Terrific! *2015-05-27, version 7.65* Very effective and convenient. ### 5/5 — Absolutely wonderful *2015-02-20, version 7.65* I love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*