# CU of NJ — user reviews > 77 indexed App Store user reviews of CU of NJ by Credit Union of New Jersey, rated 4.76/5 from 3,503 ratings. - Source: https://appshunter.io/ios/app/cu-of-nj/id468151479/reviews - App overview in markdown: https://appshunter.io/ios/app/cu-of-nj/id468151479.md - Rating breakdown: 5★ 2,800 · 4★ 272 · 3★ 63 · 2★ 17 · 1★ 74 ## What do users think of CU of NJ? Overall sentiment: positive **Pros** - 👍 Convenient and easy to use - 🚀 Fast and efficient - 🔒 Secure banking experience - 💳 Useful features like mobile check deposit - 📱 Excellent mobile app **Cons** - 🐛 Recurring issues with check deposit functionality - 🔍 Limited features compared to website - ⏱️ Slow transaction updates - 🤔 Confusing or unclear fees - 🤖 Outdated or buggy app **Commonly reported bugs** - Camera not focusing properly for check deposits - App crashing or freezing - Inaccurate account balance information **Most requested features** - Ability to view loan and mortgage details - Option to show account balances on Apple Watch - Improved bill pay integration - Faster money transfers between accounts ## Newest reviews (11 of 77) ### 2/5 — iPhone 17 pro max *2026-05-10, version 2026.01.01* Has problems. After receiving the code. There is no place to put it. ### 3/5 — Send Wire *2024-12-20, version 2024.10* I had to send a wire and I couldn’t find it in the app. ### 5/5 — Does what you need *2023-02-10, version 2022.9.2.1* Works good, which is great. ### 2/5 — Bug *2022-11-22, version 2022.6.0.1* Please fix the most recent version. It does not allow to deposit a check. After entering the amount , the app asks to change a position of the phone but does not recognize any movement. The screen remains blurry and the only solution is to shut down the app manually. This feature used to work. ### 4/5 — Please fix *2022-11-16, version 2022.6.0.1* App is good, but please update your check deposit feature. It tells me to rotate my camera when depositing and my camera is facing the right way and I can’t get out of it without having to log out and log back in. ### 4/5 — New version did not work initially. *2022-01-12, version 2021.11.0.63* All I get now is a large grey logo of the credit union’s logo screen. So now I type in the credit union’s website address and log in, to do what I need to. The bill paying still does not work for me. So I deleted the app from my tablet. And reloaded to the tablet so it works fine now. Not sure this was just me. But if you are getting emails about this. You may want to add this to the notices the union sends us. Warning us about potential problems. ### 5/5 — CUSTOMER SERVICE *2021-12-14, version 2021.6.0.62* EXCELLENT- PROFESSIONAL! ### 3/5 — When I want my money I need it *2021-08-11, version 2021.6.0.51* Always stopping you from making big purchase of r may govong you 1500 a day it’s my money and I want it now !! ### 5/5 — Great Credit Union *2021-03-31, version 6.5.5.48* I have been banking with the credit union in New Jersey for 16 years now and they offer great customer service and their app is very useful with many great options! ### 5/5 — Loving my CU *2020-07-01, version 6.3.1.42* The CU is always on top of things ii love working with this institution.... ### 5/5 — CUNJ *2019-03-26, version 5.11.33* I’ve been a member about 30 years. You’ll never get a better credit card rate. Phone ap is awesome. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible customer service *2026-06-02, version 2026.01.01* They have no problem cooking the books to squeeze $30 chargebacks out of you. They’ve gotten so lousy that when your debit card expires they don’t even send a new one out. But, if you want to send your money to a more competent bank to actually be able to use your money, they’ll just put your Zelle account on hold😂 Good luck trying to get it resolved too, because when you call now they “don’t have access”!!! Very unserious “bank” if you can even call it that. ### 1/5 — Review *2025-06-20, version 2025.2.2.3* Like the old mobile app much better ### 1/5 — ZERO STARS AWFUL:SERVICE APP & SITE *2023-03-30, version 2022.9.2.1* Less than one week in and I am OUT! Paper trail pages and pages. Never pick up and never get back if they do. Terrible site Worse antiquated app I have ever seen. ### 1/5 — Horrible *2022-12-07, version 2022.6.0.1* Trying to deposit a check for two weeks now how is it taking this long to fix something so important ### 1/5 — Mobile check deposit doesn’t work - ruins checks *2022-12-06, version 2022.6.0.1* To deposit a mobile check, you are required to write “for mobile deposit” on the check. Except now there’s something wrong with the app’s camera integration and when you go to take a photo of the check, you just get a blurry screen that tells you to rotate the camera. So it’s impossible to actually make the deposit - and now that you’ve written “for mobile deposit” the check is ruined. ### 1/5 — Camera won’t focus *2022-12-01, version 2022.6.0.1* Why won’t the camera focus when trying to deposit a check? ### 1/5 — Can’t deposit with iPhone 12! *2022-11-22, version 2022.6.0.1* Starting about two weeks ago, I would begin to do a mobile deposit, and when I went to use the camera to take a picture, all I had was a blurry screen and instructions to rotate my screen. Rotating did not change anything, and the only thing to do was to shut down the entire app. I would’ve thought a fix would’ve been made by now, but there’s not even easy way to report a problem. Aside from submitting a negative review. So consider the issue reported! ### 1/5 — OVERHAUL REQUIRED!!! *2021-10-27, version 2021.6.0.62* This app is antiquated along with the technology used for sending digital money. The POPMONEY is completely useless if the receiving party isn’t able to download the app from their phones!!! I’d sent 2 payments from PM only to discover the money wasn’t received and one of the payments expired b/c the receiving party wasn’t able to download the app. The wasn’t a notification to inform me of the issue nor was another option provided (I sorry, I forgot CUNJ doesn’t have another option). Seriously considering of going to another fin inst. with better service and technology. ### 1/5 — I can not withdraw from my account using the app. I don’t know why. *2020-07-11, version 6.3.1.42* No transfer to other banks using the app ### 1/5 — Ugh *2016-03-15, version 5.0* Very limited options ## Most praised reviews (10 highest-rated) ### 5/5 — Good job *2026-08-08, version 2026.4.2.1* Outstanding credit union bank in New Jersey. Keep up the good work. ### 5/5 — Top Rated *2025-11-29, version 2025.7.2.1* Would never find a more flexible financial management crew anywhere in the world ### 5/5 — Always on time👌🏾 *2025-05-22, version 2025.2.2.3* I love my Credit Union Of New Jersey Bank. They are so sufficient and the customer service is excellent and they know when someone is scamming with your account they will contact you in a minute to let you know that your account has been compromised. It’s because of my mother that I am a customer at this bank. ### 5/5 — Unnecessary fees *2025-03-27, version 2025.2.2.3* Why charges against use of savings accounts non participation fees, what precisely is that? Can you educate us because quite frankly we don’t understand what it is. Thanks ### 5/5 — Zelle *2024-12-17, version 2024.10* Very bad app I was going to transfer my money to this bank Nope not anymore going to a different bank ### 5/5 — Always satisfied *2024-11-18, version 2024.04.11* The credit union is very supportive whenever I need them. I have have used many different things concerning this bank. Loans Checks deposit Home approval letter And looking forward to more. Thank you ### 5/5 — Best app! *2024-07-19, version 2024.04.11* I love the app it’s very convenient! ### 5/5 — Review customer service mainly and locations *2023-10-23, version 2023.3.0.5* Customer service is horrible unless you reach one of the males who actually go out of their way to research what you are saying and then understand the issue or question. Please hire more males or people who want to actually help you research and u deters d the issue you have. Also you need more credit unions locally where customers can actually conveniently go in and conduct business. Most of the local ones DO NOT do business with CUNJ. ### 5/5 — Nobody does it better then y’all thanks *2023-08-27, version 2023.3.0.5* Nobody does it better than you ### 5/5 — The best! *2023-07-08* I love the app it’s very convenient! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*