# CUB MOBILE BANKING PLUS — user reviews > 62 indexed App Store user reviews of CUB MOBILE BANKING PLUS by CITY UNION BANK LTD, rated 3.70/5 from 10 ratings. - Source: https://appshunter.io/ios/app/cub-mobile-banking-plus/id1054779617/reviews - App overview in markdown: https://appshunter.io/ios/app/cub-mobile-banking-plus/id1054779617.md - Rating breakdown: 5★ 4 · 4★ 3 · 3★ 1 · 2★ 0 · 1★ 2 ## Newest reviews (14 of 62) ### 3/5 — App support for iPhone 15 *2025-10-26, version 5.5* Currently problem with transaction share option , unable to share become blank page appear !!! I hope you Will consider ASAP about this Issue ### 3/5 — Can’t share screenshot from ios 26 *2025-10-14, version 5.5* I can’t share my transaction screenshot after updating ios 26. It shows empty page.. ### 3/5 — Screenshots not working *2025-10-06, version 5.5* After complete transition share and download option is ther but its not working only blank white screenshot only getting ### 3/5 — Review & Suggestions *2025-03-20, version 5.3* While the app is highly functional and free from errors, I would like to kindly request the following enhancements: Beneficiary Display: When adding a beneficiary, it would be helpful to see the beneficiary's name for better clarity and confirmation. Improved Response Time: The app's performance could benefit from faster response times, ensuring a smoother and more efficient user experience. Pre-approved Offers: It would be wonderful if pre-approved offers, such as credit cards or loans, could be made available within the app for easy access. Sharing Account Details & Transaction Receipts: The ability to share account details and transaction receipts via WhatsApp would be a convenient addition for users who wish to share such information quickly and securely. ### 2/5 — Waste *2024-11-06, version 5.2* I have downloaded mobile app on my iPad 9. Finger print authentication is smooth. Tried to transfer fund as trial. Could login through finger print. Entered transaction password. I was asked to enter OTP sent to my mobile. So this app on iPad is of no use. ### 2/5 — Worked fine now Can’t even Register *2023-09-21, version 3.9* The SMS sending window, doesn’t respond, and the timer of 5 seconds runs out. Worked fine before the update, now not able to login. ### 3/5 — Internet banking *2023-05-19, version 3.7* It will help all customers if the reverse mode in the Internet banking transactions view page it’s automatically enabled according to user preference than the user reversingThis facility every time. ### 2/5 — App Crash *2022-10-06, version 3.6* Whenever I login using my password, the first time it says wrong password, but during my second attempt it gets logged in. This happens every time. ### 3/5 — Please put more thought!! *2022-09-21, version 3.6* Among the lot of the bank appa, your app is relatively easy to year. But still you could apply more thought. Particularly when you modify the apps and add a few new ease of use options, please DO NOT REMOVE EXISTING ease of use options. 1 while making transactions, Search and select Payee is gone. Now only “Select payee account “is available. I have more than 100 payees and it’s very difficult to scroll through all the payees to find the right one. So PLEASE BRING BAK THE PAYEE SEARCH and SELECT through name or account number. 2. Allow us to add favourite action to favourites menu. Otherwise what’s the point of having a favourites option if you are going to populate it by default ? 3. Under Transactions menu, you have Fund Transfer and then you have the options. Instead please add direct access to transfer within CUB, IMPS & NEFT when translations is clicked. ### 4/5 — Search option not available *2022-09-21, version 3.6* Previously NEFT or IMPS beneficiary can been search through name now the option is missing. It’s really hectic now I have to scroll from top to bottom to search beneficiary. Kindly fix it soon. ### 3/5 — BHIM *2021-12-31, version 3.2* When can I expect CUB BHIM UPI application for IOS? ### 3/5 — Mobile banking is not opening *2021-11-18, version 3.1* I have been using this app for more than 2 years Last 10 days mobile banking app is not opening I am using IOS 14 Pls sort out the issue asap ### 2/5 — Statement not opening *2021-10-28, version 3.1* I have tried too many times to open view the pass book but can’t that place its hanged the app recently updated the app also but no use I can’t see any transactions history in this app .... ### 4/5 — Mpassbook not opening nowadays in iOS *2021-09-09, version 3.0* I am your bank customer for more than 2 decades. The mobile app is an excellent tool, but of late the mpassbook is not opening up and showing details and the App hangs…. Kindly correct this issue. Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — OTP *2025-10-06, version 5.5* I am not receiving OTP when I trying to transfer money. My team visited bank they simply saying we maid complaint request waiting for response how we are waiting I need urgently money to transfer but this situation I don’t know how to solve better next time to put money in this bank no use and no customer care support. Kumbakonam branch ### 1/5 — ATM *2025-07-23, version 5.3* Visited branch in Porur for ATM pin setting.ATM is under maintenance and don’t know when spare parts will come.In Chennai and how these people are serving to the bank holders ### 1/5 — Obsolete App *2025-06-09, version 5.3* The app was last updated 6 months ago. That itself says a lot. The app has no mention of credit cards but customer care says that one should try troubleshooting through the app. both the app and the bank seem to be out of their depth in providing any timely resolution. customer care takes down the problem and then says we will give you a call back . Mails to customer care email can be opened on a few hours or after a few days. ### 1/5 — Couldn't connect😡 *2025-03-04, version 5.3* While adding beneficiary using xorkee by biometric xorkee will show the completion or successfull message by green colour right mark But when we switch the app to CUB Mbank it will show "COULDN'T CONNECT PLEASE TRY AFTER SOME TIME" if there is any network issues we can't transfer even single rupee but in the same network I will transfer more money in same network. Also in this same network I can add beneficiary using OTP or ATM card How it's possible. I went and complained to bank manager also in Nelamangal Bengaluru Rural they tell that app is under update wait for 2 to 3 days I am waiting for more than a month please fix this issue🙏🙏 ### 1/5 — Error in next banking application *2025-01-03, version 5.3* In application there are lots of bugs and while doing transfer no connection error is coming and app is getting log out directly Kindly resolve the issue on urgent priority. My account with surat main branch. And top coming very late. ### 1/5 — Not opening *2024-06-01, version 5.1* Latest version is not even opening 😟 ### 1/5 — No contact from bank later *2023-02-14, version 3.6* They create account half way without video kyc. No one calls back or complete the process so the account is half created. Highly irresponsible bank. Stay away No way to track status or connect ### 1/5 — Unable to get statement through mobile banking app *2022-09-22, version 3.6* Why to use your bank app when i was not able to download my account statement this was so irritating that i cannot download my statement i have to download statement as per your wish but not as per my wish what the hell ### 1/5 — Not able to open Fisdom *2021-11-23, version 3.1* Hi I was using FISDOM to invest in SIP. Due to site maintenence, there was a issue occurred while investing. So transaction failed and amount reversed back. But after that I am not able to open Fisdom module and it says launch failure in IPhone. I u installed so many times and tried still the same issue.I complained so many times bank. No response How do I track my transactions. Simply waste ### 1/5 — Malfunction *2021-02-06, version 2.7* There are issues in this app, Mpassbook doesn’t bring data according to date it only shows current month’s data and login issues and more, I suggest developers to install this app on your device first,before uploading it to the app store. ## Most praised reviews (10 highest-rated) ### 5/5 — Feedback *2026-05-21, version 5.8* Smooth and user-friendly mobile banking experience. Fund transfer, bill payments, and account services are easy to access. Happy to be associated with such a reliable banking platform, Secure and efficient mobile banking app with a clean interface. Helpful features for daily banking needs and smooth transaction experience ### 5/5 — App *2026-01-08, version 5.6.1* The app is works smoothly login and transaction are fast and I feel safe using for daily banking needs ### 5/5 — Good Banking App *2025-12-23, version 5.6.1* Easy to use app with useful banking features. Improving performance and adding clearer status messages would make the experience even better. ### 5/5 — While opening App it says Harmful, kindly uninstall and contact customer care *2025-08-04, version 5.4* Kindly help me out to resolve from this ### 5/5 — Credit card *2023-08-01, version 3.7* App is overall good but please add credit card option in ios app ### 5/5 — App is not opening *2022-08-04, version 3.5* It says update your app to the latest version but there is no update available in the app store and the app seems bit laggy while accessing it need a better UI ### 5/5 — Good technological App *2022-02-19, version 3.3* I am happy to note , the banks mobile banking app is one of the best app among it’s peers with constant updation and customer delightful . Wishes in this regard. Some suggestions are appended 1.Standing Instruction option auto enabling via mobile banking while opening online RD (so instalments won’t be missed) 2. Standing Instruction cancellation option via mobile banking for online RD 3.Option to hide and view the account Balance(for privacy) 4.Enabling Refer a friend tab in the mobile banking , via SMS and What’s app link (for new leads) 5.Embossing last four digits of account number in the Key chain debit card (for easy differentiation) ### 5/5 — Ease of use and rich in features *2021-06-19, version 2.8* This app has most of the features which avoid me to go to Branch in person. And have to mention specially about the rich look which makes me to use the app again and again. 👍 ### 5/5 — Mostly problem *2020-10-26, version 2.7* Mostly not working MobileBanking ### 5/5 — Touch ID *2020-10-21, version 2.7* Pls reconstruct the login page. Always shown the login with Touch ID or mpin in login page even change the user Id. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*