# Cub Pharmacy — user reviews > 79 indexed App Store user reviews of Cub Pharmacy by Cub Foods, Inc, rated 4.69/5 from 394 ratings. - Source: https://appshunter.io/ios/app/cub-pharmacy/id6443627113/reviews - App overview in markdown: https://appshunter.io/ios/app/cub-pharmacy/id6443627113.md - Rating breakdown: 5★ 332 · 4★ 36 · 3★ 8 · 2★ 1 · 1★ 17 ## What do users think of Cub Pharmacy? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient - 💯 Great service - 🏆 Excellent pharmacy staff **Cons** - 🐛 App not working properly - 🤯 Unable to create account - 🤔 Inconsistent app performance - 😡 Poor customer support **Commonly reported bugs** - Prescriptions not updating after location change - Refill requests not showing up correctly - Verification issues when trying to create an account **Most requested features** - Ability to view full prescription list - Integration with phone to set medication reminders - Improved account management features ## Newest reviews (10 of 79) ### 3/5 — Broke when I changed locations *2026-01-12, version 1.0.10* This app worked great when I first started using it but when I had to change pharmacy locations, none of my prescriptions updated in the app. New prescriptions aren’t showing up as ready to refill, expired prescriptions are still on my list. It has become completely useless and nobody knows how it works so nobody can fix it for me. ### 4/5 — Frustrated and gave up. *2025-02-07, version 1.0.2* Update I was finally able to install the app and it works great. 7 attempts to load this app to no avail. Keeps going to an error page. Did get through once and when I tried to add my zip code, of course same error page. ### 3/5 — App is rough *2025-01-31, version 1.0.2* My local Cub pharmacy is great, but I have not had any success with the app. I can never see the full list of my prescriptions which makes it tough to request they be filled unless I have the prescription number. ### 4/5 — Good for the most part *2025-01-13, version 1.0.2* Often after I submit refills, it’ll give me an error message. After which Some of the refills will show up as being submitted & some won’t show up despite clicking on them for a refill. ### 5/5 — Convenient and Less Stress *2025-01-12, version 1.0.2* So much better than other pharmacies that I need not name. If you haven’t tried the Cub app, do that too. Pretty straightforward easy to use. Thank you pharmacy staff for what you do for our community. ### 5/5 — Rx *2025-01-10, version 1.0.2* Auesome easy to use ### 5/5 — Love the Roseville store on Larpentaur *2025-01-08, version 1.0.2* The app stinks but the pharmacy is great! ### 4/5 — App for s simple to use *2024-12-30, version 1.0.2* This app is better that Cubs grocery app. At least this one “remembers” you. The grocery app logs you out every so often. ### 5/5 — Great service *2024-12-25, version 1.0.2* I love the staff. ### 5/5 — Fantastic service *2024-11-29, version 1.0.2* The app is very easy to use, I’ve truly never had any issues. I’ve had Walgreens, CVS, other pharmacies in other states, and Cub has been by far the best and easiest! ## Most critical reviews (10 lowest-rated) ### 1/5 — Junk app *2025-11-12, version 1.0.7* The app does not work correctly and the customer service people are incompetent. ### 1/5 — Pharmacy - Invalid Store Provided *2025-11-04, version 1.0.7* I have not been able to create a pharmacy account due to an error - invalid store provided. The app has been installed and reinstalled. I have selected different stores and receive the same error. I’ve contacted customer support and received a reply of - server was down try again. It’s been months. ### 1/5 — Broken *2025-11-04, version 1.0.7* I live the Pharmacy itself and the app was amazing. Significantly better than any other pharmacy (local) app I’ve had. But suddenly it broke. And told me my store is invalid. I tried the standard: close/open, delete/reinstall. The contact us button isn’t a hyperlink, it’s broken. Then even went as far as deleting my acct and trying to make a new one for it to still tell me that my store is invalid. ### 1/5 — Can’t enroll *2025-11-04, version 1.0.7* Like others have stated recently, you can’t create an account thru the app or even online on their webpage. It’s incredibly frustrating because I would love to switch all my medications to my location as they’re fast and polite. ### 1/5 — Fix Your App for New Users *2025-10-30, version 1.0.7* For weeks, new user registrations are blocked from creating accounts stating “Invalid store entered”. Countless reviews have complained. Call centers just direct people to pharmacies for help. Pharmacists are not there for Cub’s tech support. Just a disappointing experience from a company who chose to partner with MarkeTouch Media to develop the app - have you seen that company’s website? No? Find their logo and it will tell you everything you need to know to keep your medical records far from Cub Pharmacy. ### 1/5 — Creating profile is impossible *2025-10-19, version 1.0.7* I’m facing the same issue that another reviewer stated. You can’t set up a new profile - says "invalid store provided" even though I’m literally picking from their drop down list of stores. ### 1/5 — Pharmacy app not working *2025-10-18, version 1.0.7* Maybe it’s the newest update but my iPhone 14 keeps showing “not refillable “ on my prescriptions, when I click on it says “a system error has occurred “. Maybe it’s the latest update. I have tried deleting app and reinstalling. No better. ### 1/5 — Unable to set up account *2025-10-08, version 1.0.7* The Cub Pharmacy location I have my prescriptions filled at is listed in the app, but it says it’s an invalid location and doesn’t allow me to save and create an account. Tried another location and got the same error. No customer support is available either. Completely worthless. ### 1/5 — Creating a profile doesn’t work *2025-10-01, version 1.0.7* Downloaded app so that I could manage medication refills. Won’t let me set up a profile - says “invalid store provided” even though I am selecting from a pick list. Tried selecting different stores. Have called customer care multiple times, but they don’t know how to solve it. Have been put in an endless loop where they send me to the pharmacy and the pharmacy sends me back to customer care. ### 1/5 — Stopped working *2025-05-21, version 1.0.4* Prescriptions can no longer be filled through the app. Looked around and couldn’t find a way to contact support or the dev team. Will put review back up to 5 stars when it functions again, thanks ## Most praised reviews (10 highest-rated) ### 5/5 — S.J. K. *2025-09-17, version 1.0.7* Excellent service every time! Thanks ### 5/5 — Thanks….so simple. *2025-08-02, version 1.0.4* Thanks…so simple. ### 5/5 — Easy to reorder *2025-07-27, version 1.0.4* Smooth and easy ### 5/5 — The Pharmacist are great Holly, Amy, and others. *2025-05-23, version 1.0.4* I appreciate the Pharmacist staff! Holly, Amy, and the other staff do a great job. Joe S. ### 5/5 — Refilling a prescription *2025-03-01, version 1.0.2* The process was easy on the app! Thank you. ### 5/5 — Best pharmacy *2025-02-07, version 1.0.2* We have tried multiple pharmacies over the years and no one compares to cub in Stillwater. Great people and very professional. ### 5/5 — A Godsend after dealing with Walgreens! *2025-02-06, version 1.0.2* We transferred all our scripts to Cub after being lifelong Walgreens customers. It’s SO NICE TO HAVE GREAT CUSTOMER SERVICE AGAIN. The friendly folks at Cub answer the phone and the lines to pick up are not crazy long. A total win! ### 5/5 — Easy- peasy *2025-01-27, version 1.0.2* So quick and simple ### 5/5 — Easy and quick *2025-01-24, version 1.0.2* Love the app and what you are able to see and do within it! ### 5/5 — Great service *2025-01-17, version 1.0.2* Always fills prescription on time and efficiently. Good service as well. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*