# CubeSmart Self-Storage > Mobile app for managing CubeSmart self-storage rentals and account information. (iPhone/iPad app by CubeSmart.) - Source: https://appshunter.io/ios/app/cubesmart-self-storage/id1529164659 (this page in markdown: same URL + `.md`) - Developer: [CubeSmart](https://appshunter.io/developer/1156022953) - Category: Business - Price: Free - Rating: 2.06/5 from 31 App Store ratings · 125 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 28 MB - Languages: English - Released: 2020-08-29 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cubesmart-self-storage/id1529164659/reviews.md ## What is CubeSmart Self? At CubeSmart – it’s what’s inside that counts. And there’s no easier way to gain insider access to your account than with the refreshed CubeSmart Mobile App! Manage your account with your My Unit dashboard, a place to view all the details of your rental – your balance, your payment history, your unit features, and more. Need your gate code? It’s right in the app for your convenience. You can also set up autopay, check for store hours and get directions. CubeSmart is simplifying your self-storage experience to help simplify your life. ## Key features - My Unit dashboard - View rental details - Access gate codes - Payment history - Set up autopay - Store hours and directions ## Chart rankings - #203 in Top Free · Business (US App Store) ## What do users think of CubeSmart Self? Overall sentiment: negative **Pros** - 🚀 Convenient and simple to use - 🔒 Secure payment processing - 👍 Straightforward user interface - 👍 Helpful location recommendations - 👍 Improved performance over time **Cons** - 🐛 Frequent crashes and freezes - 🐛 Login and registration issues - 🐛 Payment processing problems - 🐛 Inconsistent app behavior - 🔋 High battery consumption **Commonly reported bugs** - App not opening or loading - Incorrect password errors - Inability to register new accounts - Sync issues between app and website **Most requested features** - Ability to store payment information - Integration with web account - Improved gate/door access controls - Enhanced customer support ## Recent user reviews (10 of 125) All indexed reviews: https://appshunter.io/ios/app/cubesmart-self-storage/id1529164659/reviews.md ### 1/5 — Crashes! A lot! *2026-05-07, version 3.2.7* I’ve been having the app for 3 years now, I don’t know what they’ve done to it the past few years but it sucks. Your already having to pay $10 extra in fees just for the convenience of using the app, but then when logging on it’s ALWAYS giving error messages saying how it’s unable to do this at the moment. Don’t even get me started on the fact that my payment history is completely blank with an acct I’ve been having for 3 yrs. ### 2/5 — Only half screen showing on “My Units” page *2026-05-05, version 3.2.7* Please update the app to fix this error: on the home page (the My Units page), only the top part of the screen is revealed. I can’t see the full numbers for my upcoming payment or the “Paid Through” portion. ### 5/5 — Great App *2026-04-30, version 3.2.6* No idea why these reviews are so low, but this app is great. Consolidated all of my accounts into one place for easy payment! ### 1/5 — Won’t stay logged in *2026-04-27, version 3.2.6* Every time I get to the storage, the app logs me out, and I have to log back in to access my unit ### 2/5 — Barely works now *2026-04-27, version 3.2.6* The new re-design is so bad it makes me want to move storage units so I don’t have to use this app any longer. It logs me out after every day I use it. Connection sucks! And now it won’t give me access to my unit because my auto pay isn’t up to date, even though I haven’t changed a single thing. ### 2/5 — Logs out *2026-04-26, version 3.2.6* App logs me out everyday and when do I discover this? When I want to use it to enter the facility. Very annoying. ### 1/5 — App doesn’t work *2026-04-19, version 3.2.6* Stay away from this app and this company. Suddenly the app doesn’t work , their answer is to come into the office ? Sounds to me like they got hacked and don’t want anyone to know Everything is still down 2 weeks later ### 1/5 — Terrible support *2026-03-31, version 3.2.4* The worst customer support ever. One star is a brutally high review. ### 1/5 — Used to work *2026-03-24, version 3.2.4* App used to work fine, now if you pay your bill on time using autopay, it locks you out of your unit saying you are past due. Not sure how that is possible when it says $0.00 is due. When you go to pay it they will take your money and the payment doesn’t show up on your account. My expectations are low and this is unacceptable. ### 1/5 — Rarely works *2026-03-23, version 3.2.4* When I pull up to the gate with the app open to access the gate, it says that I have a late payment. I’m on auto pay and there’s no late payment. The app needs some work. I’ve had to delete it and get it again three times now. ## Frequently asked questions about CubeSmart Self ### What can I do with the CubeSmart app? The app allows you to manage your self-storage account, view all rental details on your My Unit dashboard, access your gate code, check your balance and payment history, set up autopay, and find store hours and directions. ### Is the CubeSmart app free to use? Yes, the CubeSmart app is free to download and use. There are no in-app purchases or ads mentioned in the description. ### How do I access my gate code? Your gate code is conveniently available within the app. Once logged into your account, you can find your gate code on your My Unit dashboard for easy access. ### Can I make payments through the app? Yes, you can manage your payments through the app. The app allows you to view your payment history and set up autopay for a simplified billing experience. ### What information is available on the My Unit dashboard? The My Unit dashboard provides a comprehensive overview of your rental. You can view your current balance, review your payment history, check the features of your specific unit, and access your gate code. ## Version history (last 5 releases) ### 3.2.7 — 2026-04-30 Various bug fixes and performance enhancements. ### 3.2.6 — 2026-04-10 Various bug fixes and performance enhancements. ### 3.2.5 — 2026-04-04 Various bug fixes and performance enhancements. ### 3.2.4 — 2026-03-12 Various bug fixes and performance enhancements. ### 3.2.3 — 2026-02-25 Various bug fixes and performance enhancements. ## Apps similar to CubeSmart Self | App | Rating | Price | Category | | --- | --- | --- | --- | | [Krishna Bullion](https://appshunter.io/ios/app/krishna-bullion/id1589772140) | — | Free | Business | | [Focus Building Inspections](https://appshunter.io/ios/app/focus-building-inspections/id1587251620) | — | Free | Business | | [Eighty6 Shop](https://appshunter.io/ios/app/eighty6-shop/id1587187340) | 5.0 (1) | Free | Business | | [Trade Free](https://appshunter.io/ios/app/trade-free/id1582525640) | — | Free | Business | | [Esupl POS](https://appshunter.io/ios/app/esupl-pos/id1579242840) | — | Free | Business | | [Infovisa Client Conference](https://appshunter.io/ios/app/infovisa-client-conference/id1580812080) | — | Free | Business | ## Related topics [cubesmart](https://appshunter.io/ios/topics/cubesmart) · [cubesmart mobile app](https://appshunter.io/ios/topics/cubesmart-mobile-app) · [cubesmart storage](https://appshunter.io/ios/topics/cubesmart-storage) · [btu xt](https://appshunter.io/ios/topics/btu-xt) · [smart shop storage](https://appshunter.io/ios/topics/smart-shop-storage) · [smart storage noke](https://appshunter.io/ios/topics/smart-storage-noke) · [shurgard](https://appshunter.io/ios/topics/shurgard) · [storage unit tracker](https://appshunter.io/ios/topics/storage-unit-tracker) · [storage smart](https://appshunter.io/ios/topics/storage-smart) · [stackrite self storage](https://appshunter.io/ios/topics/stackrite-self-storage) · [aaaa self storage](https://appshunter.io/ios/topics/aaaa-self-storage) · [lebox storage](https://appshunter.io/ios/topics/lebox-storage) · [the space place mini storage](https://appshunter.io/ios/topics/the-space-place-mini-storage) · [soester courant](https://appshunter.io/ios/topics/soester-courant) · [storage unit](https://appshunter.io/ios/topics/storage-unit) · [bins storage](https://appshunter.io/ios/topics/bins-storage) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*