# Cubigo Community

> Community service app for residents and families in managed residential communities. (iPhone/iPad app by Cubigo International.)

- Source: https://appshunter.io/ios/app/cubigo-community/id1193848617 (this page in markdown: same URL + `.md`)
- Developer: [Cubigo International](https://appshunter.io/developer/716897759)
- Category: Lifestyle, Health & Fitness
- Price: Free
- Rating: 4.10/5 from 1,285 App Store ratings · 46 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 100 MB
- Languages: British English, Dutch, French (France), Italian
- Released: 2018-02-15
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cubigo-community/id1193848617/reviews.md

## What is Cubigo Community?

Cubigo is an app for residents, and their families, to access and interact with services provided by their residential communities.

The following functions are currently available:
"	Activities: information signups, reservations and personal reminders for community events.
"	Dining: order meals for pickup or delivery, or reserve a table.
"	Maintenance: online repair and service requests.
"	Transportation: schedule with accurate information and special requests.
"	Valet: directly notifies staff when you need your car.
"	News: summary gives real-time community news updates.

A personalized calendar and the notification center informs and reminds of upcoming activities that have been signed up for or services requested. 
 
This app is operational only when invited by a residential community after they have implemented the separate Cubigo Administration Software. 

For more information about Cubigo for your community, contact your community administration, or Cubigo at info@cubigo.com.

## Key features

- Event sign-ups and reminders
- Meal ordering and reservations
- Online maintenance requests
- Transportation scheduling
- Real-time community news
- Personalized calendar

## What do users think of Cubigo Community?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Quick and responsive

**Cons**

- 🐛 Frequent crashes and bugs
- 💬 Poor communication features
- 🤔 Confusing user interface
- 🕰️ Slow loading of content
- 🔒 Lack of control over personal data
- 📱 Compatibility issues with older devices

**Commonly reported bugs**

- Resident directory not working properly
- Formatting errors when posting information
- Missing or disappearing content
- Inability to open app on certain devices

**Most requested features**

- Search functionality
- Ability to edit profile information
- Option to post photos
- Improved dining ordering process
- Timely updates to news and menu items
- Consistent user experience across devices

## Recent user reviews (10 of 46)

All indexed reviews: https://appshunter.io/ios/app/cubigo-community/id1193848617/reviews.md

### 2/5 — App crashes

*2026-05-17*

App crashes when you make a selection within it.

**Developer response:** Thank you for reporting this issue! We’ve released an update (2026.2.2) to fix the crash. If you still encounter this or any other issue, please contact us at customersupport@cubigo.com so we can look into it for you.

### 5/5 — My Home

*2026-05-12*

This is the absolutely BEST place I have ever been privileged to live in.  I have loved North Carolina for a long time, but Symphony Park is just above and beyond.  Thanks!

**Developer response:** It’s lovely to hear how happy you are at Symphony Park! We hope the Cubigo app has been a small part of your positive experience. If you encounter any issues with the app, do let us know at customersupport@cubigo.com

### 5/5 — Bad News

*2026-04-01*

This latest update is weird!  When I go to log in, it doesn’t allow me to.  If I click "Forgot my Password" I’m IN.  This is on the app.

**Developer response:** Thank you for sharing your feedback with us, CLT-gal! We're sorry for the trouble with the latest update—this is definitely not the experience we want for you. We'd like to investigate this further, so please send a brief message to customersupport@cubigo.com. Our team is standing by to help!

### 1/5 — Lack of control of personal data

*2026-01-26*

Cubigo should let me edit my profile to correct my phone number as “cell” rather than “landline,” which I never listed it that way. Even Hillside admin folks weren’t allowed to fix it.

**Developer response:** Thank you for your feedback. Normally you can edit this information right in the app, but for Hillside this data is synced from your IT department and read-only for us. If your IT department is unable to update your data, please have them contact us at customersupport@cubigo.com so we can look into getting this fixed together.

### 1/5 — Poorly managed

*2026-01-19*

Often incorrect, frequently changed,unreliable, guess 30% of members never use

**Developer response:** Thank you for your feedback. We’d love to know more about the issues you’ve encountered. If you could send an email to customersupport@cubigo.com, our team can look into this for you.

### 3/5 — Ordering food

*2026-01-06*

Cubigo is terrible for ordering food from the bistro and I imagine from the dining room as well.  There is no description or photograph to depict things on the menu, and it’s difficult to sequence your order from more than one category at a time.  I usually resort to calling in my order because Cubigo is impossible.

**Developer response:** Thank you for the updated feedback! We're working hard on some refinements behind the scenes and can't wait to share them with you soon. In the meantime, just a friendly reminder that dining photos and descriptions can be added by the community staff.

### 1/5 — Not a good app

*2025-10-16*

I’ve been using this app for over a year now. It is not user friendly. I do not like it at all. Many residents have great difficulty using it. Wish our place would go with something else.

**Developer response:** Thank you for taking the time to share your feedback. We're sorry to hear that the app hasn't been as user-friendly as you'd hoped. Our team is always working on improvements and would appreciate the opportunity to better understand your experience. Please don't hesitate to contact our support team at customersupport@cubigo.com — we're here to help.

### 1/5 — Still looks like a beta version

*2025-10-01*

Cubigo was presented to our community in beta (testing) form, and not much has changed. Cubigo is not easy to use, so staff (who have many other things to do) never quite figure out how to post items without formatting errors. Perhaps the technical support promised by the Cubigo sales group never arrived, or it’s not possible to post information in this crudely designed program without formatting errors. In addition, posted information goes missing and the user interface is so poorly designed it’s hard to tell if it’s your error or a problem with the program. The result is a mess that does not look like it will ever be fixed—we’ll just get used to it. If you are looking for a communication and scheduling program for your senior community, do your staff and residents a favor by considering other options.

**Developer response:** Thank you for your feedback. We’d like to know more about your issues with the design and data uploads. If you could send an email to customersupport@cubigo.com, our team would love to discuss this further.

### 4/5 — Charles

*2025-09-27*

Would sure like to be able to post photos as a resident!

**Developer response:** We’ll pass your suggestion on to the development team, thank you for your feedback! Should you have any questions or other feedback, feel free to contact us via email at customersupport@cubigo.com

### 3/5 — Ordering food

*2025-09-25, version 2025.4.0*

Cubigo is terrible for ordering food from the bistro and I imagine from the dining room as well.  There is no description or photograph to depict things on the menu, and it’s difficult to sequence your order from more than one category at a time.  I usually resort to calling in my order because Cubigo is impossible.

## Frequently asked questions about Cubigo Community

### What is Cubigo Community?

Cubigo Community is a lifestyle app designed to help residents and their families access and interact with services provided by their residential communities. It offers features for activities, dining, maintenance, transportation, and news updates.

### How do I get started with Cubigo Community?

Cubigo Community is operational only when invited by a residential community after they have implemented the separate Cubigo Administration Software. You will need to be invited by your community administration to use the app.

### What devices does Cubigo Community support?

Cubigo Community is available for iPhone, iPad, and iPod. The app is designed to work across these Apple devices.

### Is Cubigo Community free to use?

Yes, Cubigo Community is available for free. There are no upfront costs or subscription fees associated with downloading and using the application.

### What is the age rating for Cubigo Community?

Cubigo Community has an age rating of 4+. This indicates that the content is generally suitable for all ages, with minimal or no objectionable material.

### How often is Cubigo Community updated?

The latest version of Cubigo Community is 2026.3.0, and it was last updated on June 17, 2026. This suggests a relatively frequent update cycle for the application.

### What do users like and dislike about Cubigo Community?

User reviews indicate that users appreciate the app's ease of use and quick responsiveness. However, common complaints include frequent crashes, bugs, poor communication features, a confusing interface, and slow loading times.

### Does Cubigo Community have ads?

No, Cubigo Community does not contain advertisements. The app is ad-free, allowing for an uninterrupted user experience.

## Version history (last 5 releases)

### 2026.4.0 — 2026-07-22

Bugfixes and small improvements

### 2026.3.0 — 2026-06-17

Bugfixes and small improvements

### 2026.2.3 — 2026-05-28

Bugfixes and small improvements

### 2026.2.2 — 2026-05-19

Bugfixes and small improvements

### 2026.2.0 — 2026-05-11

Bugfixes and small improvements

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## More apps by Cubigo International

- [Cubigo Staff](https://appshunter.io/ios/app/cubigo-staff/id1451719195)
- [Cubigo Digital Signage](https://appshunter.io/ios/app/cubigo-digital-signage/id1461119799)
- [Cubigo Kiosk](https://appshunter.io/ios/app/cubigo-kiosk/id1465277748)
- [Cubigo Visit](https://appshunter.io/ios/app/cubigo-visit/id1531485890)

All apps by Cubigo International: https://appshunter.io/developer/716897759

## Related topics

[cubigo community](https://appshunter.io/ios/topics/cubigo-community) · [cubigo](https://appshunter.io/ios/topics/cubigo) · [cubigo international](https://appshunter.io/ios/topics/cubigo-international) · [hoamco community connect](https://appshunter.io/ios/topics/hoamco-community-connect) · [comfort keepers community](https://appshunter.io/ios/topics/comfort-keepers-community) · [coquitlamconnect](https://appshunter.io/ios/topics/coquitlamconnect)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*