# Cuckoo Broadband — Ridiculously fast full fibre

> Mobile app for managing Cuckoo Broadband internet service and account details. (iPhone/iPad app by Cuckoo Fibre Limited.)

- Source: https://appshunter.io/ios/app/cuckoo-broadband/id6738845205 (this page in markdown: same URL + `.md`)
- Developer: [Cuckoo Fibre Limited](https://appshunter.io/developer/1749958791)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 16.0 · 25 MB
- Languages: English
- Released: 2025-02-18
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/cuckoo-broadband/id6738845205/reviews.md

## What is Cuckoo Broadband?

We’re Cuckoo, the provider bringing you fast, fair, feel-good broadband. 

Chances are, if you’ve found us on the app store, it’s because you’re already part of our flock. You’ve ordered your kit, scheduled an engineer visit, sorted out your payment info and given yourself a big pat on the back (you deserve it). 

But then you’ve thought – what if I want to make a few quick changes without having to call anyone up? 

Well, you’ve come to just the right place. This app makes it really easy to tweak appointments, add eero routers and update billing details. Download, log in as usual, and you can do it all from there. Simple! 

Of course, if you still need to get in touch, our brilliant Customer Care team are only ever a phone call or email away. Give them a ring on 0330 912 9955, or pop them an email at customercare@cuckoo.co. 

Pssst… not actually joined us yet? Check us out at cuckoo.co.

## Key features

- Tweak appointment schedules
- Add eero routers
- Update billing details
- Quick service changes
- Log in to manage account

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/cuckoo-broadband/id6738845205/reviews.md

### 1/5 — Buggy and useless

*2025-06-26, version 1.3.0*

The app is buggy and useless but you always get pushed here to do any account stuff. Ironically I needed to raise a support ticket but after filling out the form it just doesn’t submit. Now I need to call, and past experience is even worse on the phones. If you have an app - make sure it works

### 1/5 — Failure of an App

*2025-06-21, version 1.2.0*

For a broadband company you would think they would be able to have an app that works. The login is useless as it doesn’t do anything so can’t log in via the app. I have to do it on my browser. Fix it guys.

### 1/5 — Useless

*2025-06-20, version 1.2.0*

Absolutely useless, pointless app. Cannot log in-you enter your email address and click send magic link, no link arrives. The log in process needs complete overhaul

### 1/5 — Magic link useless!

*2025-06-20, version 1.2.0*

Another one here with whom the magic link does nothing so app totally unusable! Sort it out please, how difficult can it be?!

### 1/5 — Can’t login via Magic Link

*2025-06-17, version 1.2.0*

I’ve no idea whether this app is any good or not as the magic link just doesn’t work.

Whoever thought this was a good idea needs to take a long hard look at themselves in the Product Management mirror.

Migrating across from Swish so let’s hope the fibre connection is better than the app experience. You’ve already lost some brownie points by downgrading me from 1 Gbps to 900 Mbps.

### 2/5 — Problems

*2025-04-22, version 1.0.1*

I have nothing but problems trying to log in to my account I have tried everything

### 5/5 — Great app!

*2025-03-31, version 1.0.1*

Really useful and well designed

### 1/5 — Can’t log in

*2025-03-24, version 1.0.1*

As others have said, the sign in process doesn’t work with the app, so the app has zero functionality. Not really a good sign for an ISP really.

### 1/5 — Unable to sign in using magic link

*2025-03-14, version 1.0.1*

I use an iPhone, and Microsoft outlook for emails. The magic link function is great, but it wants me to restore the old Mail app and get the link there. I don’t want to do this. So I’ll continue to look at my account by using browser instead. Hopefully this will be sorted in the future.

### 4/5 — Looks good

*2025-02-27, version 1.0.0*

The app is nicely structured, it gives you basic info of your plan, bills etc. I'm giving it 4 stars as I'd love to see a feature where you get quotes for a new contract or an option to upgrade/downgrade your current plan. They could even send offers via push notifications. For example, I'm currently paying £x for 500, if I'd get a notification telling me I can upgrade to 1000 for £x+y directly from the app, there's a high chance I would do that. Also, chat support as someone mentioned would be welcome.

## Frequently asked questions about Cuckoo Broadband

### How do I change my Cuckoo Broadband appointment?

You can easily tweak your appointment schedule directly within the Cuckoo Broadband app. Simply log in and navigate to the appointment management section to make changes.

### Can I add new equipment like an eero router through the Cuckoo Broadband app?

Yes, the app allows you to add new equipment, such as eero routers, to your existing Cuckoo Broadband service. This provides a convenient way to upgrade your setup.

### Is the Cuckoo Broadband app free to download and use?

Yes, the Cuckoo Broadband app is free to download and use. It is available for iPhone devices and is designed to offer convenient account management for existing customers.

### What information can I update in the Cuckoo Broadband app?

You can update your billing details and manage other aspects of your Cuckoo Broadband service through the app. This includes making quick changes without needing to contact customer support.

### What devices is the Cuckoo Broadband app compatible with?

The Cuckoo Broadband app is currently supported on iPhone devices. It was last updated on August 18, 2025, with version 1.5.0.

### How often is the Cuckoo Broadband app updated?

The Cuckoo Broadband app was last updated on August 18, 2025, indicating regular updates to improve functionality and reliability. The current version is 1.5.0.

### What is the age rating for the Cuckoo Broadband app?

The Cuckoo Broadband app has an age rating of 4+. This suggests it is suitable for a wide range of users, including younger individuals, for managing their internet service.

### What if I need to contact Cuckoo Broadband customer support?

While the app allows for self-service management, you can still reach Cuckoo Broadband's customer care team by phone at 0330 912 9955 or via email at customercare@cuckoo.co for further assistance.

## Version history (last 5 releases)

### 1.5.0 — 2025-08-18

Our best app update... ever? Invite your nearest and dearest to join Cuckoo, and every time you do, we’ll give you both £50 credit. With no caps at all. Seriously! Just hit the ‘update’ button to get referring.

### 1.3.4 — 2025-07-28

Our best app update... ever? Invite your nearest and dearest to join Cuckoo, and every time you do, we’ll give you both £50 credit. With no caps at all. Seriously! Just hit the ‘update’ button to get referring.

### 1.3.3 — 2025-07-24

Our best app update... ever? Invite your nearest and dearest to join Cuckoo, and every time you do, we’ll give you both £50 credit. With no caps at all. Seriously! Just hit the ‘update’ button to get referring.

### 1.3.2 — 2025-07-03

Our best app update... ever? Invite your nearest and dearest to join Cuckoo, and every time you do, we’ll give you both £50 credit. With no caps at all. Seriously! Just hit the ‘update’ button to get referring.

### 1.3.1 — 2025-07-02

Our best app update... ever? Invite your nearest and dearest to join Cuckoo, and every time you do, we’ll give you both £50 credit. With no caps at all. Seriously! Just hit the ‘update’ button to get referring.

## Apps similar to Cuckoo Broadband

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Slice Mobile](https://appshunter.io/ios/app/slice-mobile/id6470301393) | 3.4 (5) | Free | Utilities |
| [Octopus Watch](https://appshunter.io/ios/app/octopus-watch/id1490260614) | 4.0 (1) | $1.99 | Utilities |
| [Bright](https://appshunter.io/ios/app/bright/id1369989022) | 5.0 (1) | Free | Utilities |
| [spusu UK](https://appshunter.io/ios/app/spusu-uk/id1589018439) | — | Free | Utilities |
| [OctoTracker](https://appshunter.io/ios/app/octotracker/id6463722470) | — | Free | Utilities |
| [Boshhh](https://appshunter.io/ios/app/boshhh/id6446495097) | 1.0 (1) | Free | Utilities |

## More apps by Cuckoo Fibre Limited

- [Cuckoo Support](https://appshunter.io/ios/app/cuckoo-support/id6503694770)

All apps by Cuckoo Fibre Limited: https://appshunter.io/developer/1749958791

## Related topics

[cuckoo broadband](https://appshunter.io/ios/topics/cuckoo-broadband) · [cuckoo](https://appshunter.io/ios/topics/cuckoo)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
