# Cue: AI Note Taker & Recorder — user reviews > 455 indexed App Store user reviews of Cue by 44pixels, rated 4.50/5 from 3,527 ratings. - Source: https://appshunter.io/ios/app/cue-ai-note-taker-and-recorder/id6741517781/reviews - App overview in markdown: https://appshunter.io/ios/app/cue-ai-note-taker-and-recorder/id6741517781.md - Rating breakdown: 5★ 2,851 · 4★ 187 · 3★ 89 · 2★ 49 · 1★ 351 ## What do users think of Cue? Overall sentiment: negative **Pros** - ⭐ Time Saver and Efficiency Driver - ✨ Accurate Meeting Recaps **Cons** - 🚫 Doesn't Work Half the Time - 🤔 Complicated to Use - ❌ Fails to Transcribe Audio - 🚫 Doesn't Connect to Other Platforms - 🙄 Generates Irrelevant Notes **Commonly reported bugs** - Fails to Record Phone Calls - Cuts Off Recording After 2 Minutes **Most requested features** - Remove Timeline from Lecture Recordings - Allow Background Recording ## Newest reviews (11 of 455) ### 4/5 — Kopieren problematisch *2026-08-20* Kopieren aus Abschrift funktioniert nur manchmal... ### 2/5 — Didn't work *2026-08-10, version 3.7.0* I recorded a sermon 30 minutes long and is still "summerissing" 12 hours later! ### 4/5 — Magical at first. *2026-07-26* This is a great App. I first used the 7 day trial and was blown away by it. It didn’t take me long to subscribe for the year. However, now 4 months into my year I wish it had two things: 1) I wish it had an Apple Watch App. I don’t know if the limitation is the Watch requiring the iPhone to do all the heavy lifting but the number of times when I wished it had a Watch App when my phone was charging. 2) My requirement is seasonal. I use it for HR purposes and the App gets intensive use during certain times of the year and then goes through a period of 0% use. If there was a weekly/monthly subscription then it would make more sense and would prompt me to keep subscribing next year. ### 4/5 — Awesome *2026-07-18, version 3.2.0* I recently used this at a 5 day conference. It took notes that were readable and helpful. One session had a lot of Spanish, and the notes were in Spanish. However, I got copilot to translate those notes and I had no more problem. ### 4/5 — How do you search notes? *2026-07-16* The app works well. The only thing I do not manage to do is to find a search button to find past meeting notes (on the iPhone app) ### 2/5 — Owner *2026-07-08, version 1.1.1* H had we eeew we ew we ff d de s are ### 2/5 — Datenschutz? *2026-07-04* Die Qualität der Transkriptionen ist, verglichen mit alternativen Angeboten, überdurchschnittlich, auch die Zusammenfassungen sind gut. Jedoch mache ich mir bei dieser App hier Sorgen um den Datenschutz. ### 4/5 — Ease of Use *2026-06-22, version 0.33.2* I like the program it was relatively easy to use. But I’m a mindset of “make it simple stupid”. I’ve been out of the workforce 10 years so it was more difficult than I expected. ### 3/5 — Valor da assinatura exorbitante *2026-06-15* O app é muito bom, porém o valor da assinatura anual e semanal é muito elevado, impossibilitando continuar com a utilização. ### 3/5 — アプリが開きません *2026-06-13* iPadで利用していたのですが、急に開かなくなりました。 今までは普通に使えていました。ここに3日で使えなくなりました。 端末はiPad11.第4世代、バージョン26.5です。 iPhoneでは使えていますが、iPadで使えないと困ります。 端末の問題かと思い、 強制再起動、再起動、アプリキャッシュクリア、ストレージ確認、メモリ確認などできることは全て試しました。 アプリを開くと、ホワイトアウトして消えます。 開けません。 直前の利用状況は6時間の録音をして、それを放置したまま別アプリを開きました。 今まではそれで利用できていました。 3時間以上録音すると、たまに開きにくくなることはありましたが、今回のケースはありませんでした。 解決したいです。 ### 1/5 — Horroroso! *2026-06-11* Horrível! Só funciona se vc pagar! App lixo! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not free *2026-08-17, version 3.7.0* Misrepresentation ### 1/5 — Bait and Switch *2026-08-16, version 3.7.0* Another free trial. With automatic billing and no clear path to refund. ### 1/5 — There is no free trial, you will be charged immediately and it is non-refundable. *2026-08-07* This is a really neat app and I was impressed with its ability to transcribe. Unfortunately my lecture environment has background music that Cue cannot differentiate from spoken word so my notes were a jumbled mess of exactly what I wanted AND the lyrics from the background music. No harm, no foul, right? Wrong. I signed up for a three day trial and cancelled within 5 minutes. Too late. I was already charged $99. Apple said my purchase was not refundable. I appealed. Still not refundable. I reached out directly to Cue five days ago. Crickets. Be VERY cautious. If you have very straight forward transcription needs, this app will probably be amazing. But don’t believe “cancel any time.” That is a lie. Once you download the app, you’re charged for 12 months. Period. The end. The is no customer service. Apple isn’t coming to save you. $99 to the developer’s bank account 💨 Your money is gone. ### 1/5 — Cannot cancel *2026-07-29, version 3.2.0* It's been 3 weeks of back and forth and I still cannot cancel and I am being charged. Would not recommend! ### 1/5 — Con *2026-07-27, version 3.2.0* Do not get the free trial. I cancelled it on the day it kicked in and they will not issue a refund. It the first I’ve heard of this and there is no flex. The app did not deliver what it said it would and therefore is useless to me. It lacked the transcript functionality I needed and it claimed to provide. Avoid avoid avoid ### 1/5 — Fraud *2026-07-09, version 1.1.1* I canceled this within a few hours of a trial. I’m looking through my bank statements and have been charged $7.99 a week for 2 months after canceling. These are “mistakes” it deliberate hoping you won’t notice. F-U ### 1/5 — Scam *2026-07-06, version 1.1.1* Got charged when it was to be a free trial. Sent them an email. Got this reply Hi there, Thanks for your email. Please check the state of your subscription in Apple to confirm whether you activated the trial. If a trial was not active, then Apple will have charged you as your subscription has started. Best regards, Cue Support Team How do you activate a free trial. Isn’t when you download the app and choose free trial, it activates ### 1/5 — Bait and switch *2026-07-04, version 1.1.1* This was advertised as a free notetaker but no, you get three day free trial but you know that’s not exactly what I would call a free notetaker. Why are they misrepresenting this? ### 1/5 — Users be ware *2026-06-26, version 1.1.1* This is a scam! Your card will be charged even when you are not subscribed to it, Apple won’t refund either. Impossible to cancel subscription. be warned this app is a scam! Apple allows scammers to operate but won’t take any responsibility for that ### 1/5 — Didn’t work for even the first meeting *2026-06-15, version 0.33.2* I was searching for a notetaking app and came across this because it’s highly rated…I even got the upgraded version. However, I tried it out last week on Thursday at noon and it’s now Monday night and it’s still “summarising” - bad first impression. Do not recommend. ## Most praised reviews (10 highest-rated) ### 5/5 — Excelente *2026-08-26* Excelente ### 5/5 — Excellent Application *2026-08-19, version 3.7.0* I’m on the Board for an International Cultural Museum and a Philanthropic Endowment. I attend speaker series and other presentations that have value for future references. CUE surprised me on my first attempt to capture keynotes from presenters on Indigenous Art. Not only did CUE capture key words some Tribal Terms. Then the synopsis! Wow!! This is user friendly and clear concise and timely availability to capture a presentation. Five ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Amazing *2026-07-24, version 3.2.0* Love this / This app has changed my day today, my level of organization and helps me to manage multiple issues at one time ### 5/5 — Amazing *2026-07-21, version 3.2.0* I was skeptical… however, intrigued by the birth of Ai in business solutions. I attended a presentation at our Cultural Museum. It was amazing. I was able to capture the artist complete lecture (Indigenous People of the North West) The summary I received in minutes was 10 times what I could have captured taking notes. Spelling, sentence structure and native language references were captured perfectly. Great application! Thank you. G ### 5/5 — Unlimited Minutes Each Month *2026-07-04, version 1.1.1* I mean, I get, they charge, per word, well, limited words a month, so unlimited words a month works for someone who uses a ton, that’s the best. ### 5/5 — Incrível *2026-06-19* Essa é a melhor IA que existe, nenhuma outra que transcreve áudio faz 1% das coisas que essa faz, gostaria de descoberto ela antes ### 5/5 — Very good *2026-06-15, version 0.33.2* Very good ### 5/5 — Sugestión *2026-06-14, version 0.33.2* The app works great but I see that there is no option for pdf copy for TO DO LIST. I use the app a lot for work since I meet a lot with inspectors and many times I just want to share the to do for follow up. But the only option is to share the link. ### 5/5 — Excelente *2026-06-11* Aplicativo muito eficiente, uma ajuda incrível para resumir e selecionar pontos fortes e ações! ### 5/5 — Fantastic *2026-06-11* This really is a fantastic voice recording app. The translation feature is really accurate and the summaries are perfect. Exporting in PDF and a to-do list is just what you need for every day use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*