# Culture Kings — user reviews > 75 indexed App Store user reviews of Culture Kings by Culture Kings, rated 4.90/5 from 4,581 ratings. - Source: https://appshunter.io/ios/app/culture-kings/id1592126301/reviews - App overview in markdown: https://appshunter.io/ios/app/culture-kings/id1592126301.md - Rating breakdown: 5★ 4,353 · 4★ 150 · 3★ 34 · 2★ 9 · 1★ 35 ## What do users think of Culture Kings? Overall sentiment: positive **Pros** - 🚀 Fast shipping - 👍 Great quality products - 👍 Awesome app and website - 👍 Excellent customer service - 👍 Variety of styles and options **Cons** - 🐛 Ordering and payment issues - 🐛 Incorrect order fulfillment - 🐛 Inconsistent sizing and quality **Commonly reported bugs** - Account creation and login errors - Payment processing problems - Incorrect order tracking information **Most requested features** - Wishlist or favorites feature - Size guide with model measurements - Release calendar in the app ## Newest reviews (13 of 75) ### 2/5 — App bugs *2026-09-05, version 7.9* The app filters and sort tabs don’t work. No matter which filter I choose or sort by the app freezes then nothing happens. ### 3/5 — :-) *2026-02-28, version 7.2* For a long time, to log in to account every time I access the app. Are they even going to fix this? It seems like no one reads or responds to reviews. ### 3/5 — I like the clothes and style of this app but… *2026-02-13, version 7.2* They need to fix this customer service process… they lost my package and took me two weeks to finally have a voucher, had to push them to have an actual answer so plz just get better on this and I will continue being a customer. ### 2/5 — App Review *2026-01-05, version 7* Love the clothes however, recently I have tried to do a refund and it failed to generate a label and gave me an error. No email of process either to get label. I also cannot reach anyone because when you go to Contact Us, the page loads for a split second then goes blank. FIX YOUR APP! And I want to process my refund! ### 2/5 — App Review *2025-11-29, version 7* The clothes themselves are pretty good in quality. I’m only reviewing the app. I’ve been logged out of my account and it won’t let me reset my password, so I had to create a new account. I had to go through all the items I had wish-listed. As I try to view my new wishlist is extremely laggy and doesn’t really load. Randomly I get a scrolling bug where if I want to scroll up it tries to force me to scroll back down. Lots of little bugs that ruin that app ### 1/5 — Bug *2025-11-08, version 6.8* Giving it a 1 star because wishlist has been removed smh ### 1/5 — Bad support *2025-11-06, version 6.8* Never received my order tried to contact to get support they never responded. App says order delivered still no products no refound nothing ### 3/5 — Great online shop but app needs improvement *2025-11-06, version 6.8* Refresh rate needs to improve as well as wishlist access ### 4/5 — . *2025-04-29, version 6.3* Never have LA Rams head wear ### 4/5 — Good App *2025-03-17, version 4.9* Good app and great selection of clothing. However, for sizing they should have model size and size they are wearing. ### 1/5 — Multiple errors *2025-02-01, version 4.9* I attempted to create an account and login and I received multiple error codes further on than that I attempted to order a hat and it told me my order process didn’t go through because it could not read my card info. I put it in a second time and then I checked my account balance on my credit card and TWO CHARGERS WERE PROCESSED on my credit card but not through the app I thought I was scammed but I had to discuss the issue with my bank. ### 1/5 — Customer Care *2025-01-16, version 4.9* I’ve shopped with you guys numerous of times where are the discounts ??? That’s sad ! ### 1/5 — Scam *2024-12-19, version 4.8* Scam, they charged me and my order was not placed It only charges you and does not generate the purchase, it is a scam ## Most critical reviews (10 lowest-rated) ### 1/5 — Buggy app *2026-09-02, version 7.8* The app is way too buggy can’t even buy anything without it skipping backwards ### 1/5 — Bad lag *2026-09-02, version 7.8* Website works better than the app. Can’t scroll through items without it scrolling back up and resetting the late. ### 1/5 — Buggy *2026-09-02, version 7.8* Can’t even browse the shirts because it bugs out and reloads me randomly to the middle of the page actually so frustrating ### 1/5 — App not good *2026-03-20, version 7.3* App always signs you out even while in use and scrolling ### 1/5 — Horrible *2026-03-12, version 7.3* So, I ordered two hats from this company, and one of them arrived with a visible dirt line. I immediately went on their website to find customer support, but it was extremely difficult to locate any helpful contact options. When I finally found the “Chat with a live representative” button, it redirected me to an email form instead. I sent an email with photos of the issue, but I still haven’t received a response. After that, I reached out through all their social media platforms and finally got a reply on Instagram but all they told me was to “try cleaning it.” Honestly, the app and website are terrible, and the customer service experience has been really disappointing. ### 1/5 — Good Luck *2026-01-29, version 7.1* Good luck getting through to customer service online. They are never available and within 24 to 48 hours someone will get back to you maybe…the likelihood of things being resolved will take some time so if you don’t have two weeks to about a month to wait on an update (shipping, returns, etc. ) I wouldn’t purchase. And if you’re loyal customer, they will not be loyal back to you, especially when things are out of your control. The lack of accountability is relatively high on their end. ### 1/5 — THEY DONT SEND *2026-01-29, version 7.1* They cancled my order TWICE for no valid reason ### 1/5 — My package never arrives *2026-01-28* I've tried to contact them to get an update, but first of all, they don't have a phone number to call, and second, they don't respond to the emails I've sent. My package was never delivered, and they can't even contact me to help me. This isn't my first time buying from them, but I realize they're not going to resolve anything for me. ### 1/5 — Scam *2025-12-28, version 7* Don’t buy anything off the app just go too Vegas and get it your best chance cause you will be disappointed ordering off the app ### 1/5 — Paid for fast shipping and it was still late and way after christmas *2025-12-23, version 7* I paid for fast shipping and was expected to get it 2-3 days after ordering. i ordered december 20th, so it should have got here on the 22nd. now it is telling me its going to get here the 26th. why pay for fast shipping if it did nothing? ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2025-03-15, version 4.9* Awesome ### 5/5 — 🔥 *2025-03-07, version 4.9* Dope site great variety of hats And style .. love it man ### 5/5 — Love it *2025-02-26, version 4.9* High quality clothes, awesome graphic tees, highly recommended! ### 5/5 — Raiders *2025-02-05, version 4.9* Great merchandise ### 5/5 — Favourite *2025-01-17, version 4.9* Best Drip. Always fresh. Quality is top tier. ### 5/5 — Ivan Moreno *2025-01-08, version 4.9* Great service ### 5/5 — eagles squad *2024-12-29, version 4.9* Hopefully it comes quick for my eagles game ### 5/5 — LA MEJOR TIENDA ONLINE *2024-12-15, version 4.8* Las mejores marcas y los mejores descuentos lo tienen. ### 5/5 — Cool stuff *2024-12-14, version 4.8* Always a great stuff on the website and easy to find and great styles ### 5/5 — Shaquill Smith *2024-12-02, version 4.7* Amazing site…my go to for purchase --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*