# CUNYfirst MyInfo — user reviews

> 54 indexed App Store user reviews of CUNYfirst MyInfo by City University of New York, rated 1.53/5 from 173 ratings.

- Source: https://appshunter.io/ios/app/cunyfirst-myinfo/id1029909430/reviews
- App overview in markdown: https://appshunter.io/ios/app/cunyfirst-myinfo/id1029909430.md
- Rating breakdown: 5★ 11 · 4★ 5 · 3★ 12 · 2★ 8 · 1★ 137

## Newest reviews (16 of 54)

### 1/5 — Doesn’t work

*2020-03-13, version 2.0*

App keeps crashing. This is a school where people come to learn technology, and this is their app

### 1/5 — App crashes and to developers stop caring?!

*2020-02-19, version 2.0*

Dont even bother downloading this crappy app!! I was interested enough from the cuny websites of blackboard and degreeworks to download this and within 5 seconds of logging in, the app crashes!! Never again!!

### 1/5 — Uhhhh??

*2020-01-24, version 2.0*

Would write about the app’s content but it crashes before I can see any of it...

### 1/5 — ?

*2019-12-27, version 2.0*

I just wanna look at my FRICKING TRANSCRIPT

### 1/5 — Horrible, waste of time

*2019-09-19, version 2.0*

I must have changed my password like 6 times and it’s still not correct. The few times I did get in it had no information.

### 1/5 — Terrible

*2019-06-25, version 2.0*

Poor app. Needs to be fixed ASAP!

### 1/5 — Wow

*2019-02-22, version 2.0*

What an absolute dumpster fire of an app

### 1/5 — Can’t sign in

*2019-02-21, version 1.91*

I used this app before many times and there was no problems until now. I’ve been trying to log in for the longest and it’s saying that my login is wrong, but when I sign in on the website it goes through just fine.. smh

### 1/5 — Can’t even sign in.

*2019-02-15, version 1.91*

I’m surprised this is working for anyone. I can’t even log into it. Not a user id or password problem.

### 1/5 — App works like you would expect something from CUNY to work

*2019-01-24, version 1.91*

slow, inefficient, useless and a waste of time. The CUNY way!

### 1/5 — Useless

*2019-01-15, version 1.91*

App is useless. Constantly crashes. One month it shows my classes and the next it doesnt... Needs major improvement!

### 1/5 — Class finished 2 years ago... still getting told to go.

*2019-01-10, version 1.9*

I have classes that I took during fall 2017 and spring 2018 that the app is still reminding me to go to every week even though I finished the class. 

I contacted my campus help desk and even the central CIS help desk to no avail. 

It is an app thing as I have had two phones since I first installed it. 

Fix the reminders!!!!!!! Stop harassing me to go to classes that are no longer in session and I’ve already gotten my grades for!

### 1/5 — New Devices support !

*2019-01-09, version 1.9*

So funny how CUNY where you can study Computer science and major in technology can’t even have an optimize app to new Apple devices ( X, Xs, XR) and also the big bug in the latest update where you can see the description of the new feature is in the middle of the app !!!! I wondered who is developing this app ?!! I would do way better than that , yet I’m a”CUNY” student...

### 1/5 — Horrible

*2019-01-08, version 1.6*

I am able to access my cunyfirst through the actual internet no problem. As soon as I try to login to my cunyfirst through this app, it tells me I have the wrong information.

### 1/5 — Can’t login

*2018-08-30, version 1.6*

Credentials are correct but this app is a failure

### 1/5 — Worthless

*2018-08-18, version 1.6*

Great, you can log in but it shows me NOTHING. Can’t change term, thinks I’m a student and says I have no classes. I can use the browser version and myInfo shows me the class I’m teaching and all other relevant information. So this is NOT an iPhone version of the browser app since it doesn’t work.

## Most critical reviews (10 lowest-rated)

### 1/5 — No updates despite reviews

*2024-06-05*

Last update to this app was over 5 years ago.  App crashes.  Additionally it notifies multiple times at once when there is class for previous semesters.  Reminders do not stop when semester is over.  I do like it for Quick Look at schedule and to see what books are required.  But the constant irrelevant notifications do not make it worth keeping

### 1/5 — Terrible App

*2024-01-27*

This app has too many glitches. It is not worth getting it kicks you out of the app anytime you click on your account.
Again, do not waste your time on getting this app. It’s pretty clear they don’t plan on fixing it either because it has not been updated in over 4 years.

### 1/5 — Seriously?! Not a single update in 4 years?

*2024-01-13*

It’s unbelievable that an institution as big as CUNY with an annual budget of billions of dollars cannot take the time to update an app that is so important for all of their students. Shame on you, CUNY!

### 1/5 — Seriously?! Not a single update in 4 years?

*2023-08-11*

It’s unbelievable that an institution as big as CUNY with an annual budget of billions of dollars cannot take the time to update an app that is so important for all of their students.

Shame on you, CUNY!

### 1/5 — Trash

*2023-02-01, version 2.0*

Always crashes. Nothing works. This app is trash.

### 1/5 — Is this ever going to get updated?

*2022-04-23, version 2.0*

This app has been the same boring app since I started back in 2016. No updates, no fixes, nothing.

### 1/5 — literally outdated like why

*2022-02-02, version 2.0*

did they forget about this app? why can’t they just update it lol the size of it is literally for like an iphone 5 bruh this app could be really helpful aswell

### 1/5 — Useless & Waste of Resources

*2021-09-25, version 2.0*

This app is garbage and should have been updated years ago. It crashes when selecting financial information or even information about yourself. Who wants to keep using sn app that closes down when you’re trying to  view information. I might as well logon to CUNYfirst. It doesn’t show all of the classes. Why does it even exist? Is this what the tuition hikes have allotted to the students? This app is useless. Either fix it or take it off of the App Store.

### 1/5 — Need to be updated

*2020-11-25, version 2.0*

It is too old. Not working good with the iPad. Need to write PW everytime you sing in.

### 1/5 — Outdated and Crash-prone

*2020-06-26, version 2.0*

This app is flawed for the following reasons:

- UI is very uninspired and boring. It feels like something out of the 2000’s rather than 2020.
- When clicking on “My Information” of the “More” section, the app crashes. I am using an IPhone 11 by the way.
- It is tedious how we have to log on at the start of the app, but the password isn’t there already (meaning that you have to look for your notes/Google passwords) just to enter a password everytime you start this app. A “Save/Remember Password” would make things less tedious
- App is outdated and feels to keep up with the times. Where’s the use of Face ID or Touch ID that people use with most apps? Where’s the implementation of Dark Mode (which is useful to strain eyes of people less)?
- Obviously the app is designed for IPhone 8 and earlier, since the screen isn’t meant for IPhone X and above or an IPad

The app would have been decent in 2000’s (except the crashing) but it hasn’t aged well right now and as a result, feels too primitive.

## Most praised reviews (10 highest-rated)

### 5/5 — Works Fine For Me

*2018-01-30, version 1.6*

No idea what everyone else is talking about (the log in). But anyway, it convenient, I see all my classes (since I forget the class sections etc). It tells me what books I need and it also gives me a reminder on my phone 15min before classes start which I love !

### 5/5 — Finally

*2016-08-28, version 1.3*

It's amazing it still need some work but overall it's a well organized app for classes.

### 5/5 — Great App

*2016-01-28, version 1.2*

Works fine for me!! I love the fact that I don't have to go all the way to CUNYfirst to get my semester class info - it's all right here!!! And loving the alerts given when my classes are about to start!! :D

### 5/5 — Great For New Students

*2016-01-28, version 1.2*

A quick way to view your classes, where they are, who your professors are and what books you need. Also shows today's schedule. The campus maps are great for new students.

### 4/5 — Gets the job done

*2018-09-03, version 1.6*

It doesn’t crash, it’s straightforward. Can’t do everything on it and it isn’t the prettiest app, but it gets he job done. You can look up your classes, financial aid, holds, grades, textbooks, the academic calendar, your information on file, and the campus map. It has what’s needed. Anything else, just visit the desktop site. It works.

### 4/5 — Finally!

*2016-01-28, version 1.2*

Worked perfectly fine for me! I wish the financial aid section had the disbursement dates also included, but otherwise a great app. 4 stars because of lack of disbursement dates, but otherwise a super handy app.

### 4/5 — Good App but Crashes

*2016-01-27, version 1.2*

This app shows you the basics. Very good for the first few days of class when you have to access your schedule. But, every time I click on Textbooks the app crashes. Also, We should be allowed to use our fingerprints to sign in. Typing in the password every time is kind of annoying. In my opinion these are the little downers but overall I find it good.

### 3/5 — Update

*2021-02-06, version 2.0*

App does a good job of reminding me when class starts but somehow, in the Spring semester, I am still being alerted of my Fall classes. Annoying to the say the least. App needs an update. I’m going to delete then re-install to see if there is any difference.

### 3/5 — It’s good but...

*2020-08-19, version 2.0*

It’s good except for the fact that I can’t access “My Information” which is the one thing I need rn. It shows my classes and stuff which is good and everything else but yea. As soon as I go into “My Info” it kicks me out of the app.

### 3/5 — Looks/features

*2019-11-08, version 2.0*

Update the app, make it more modern & give us more access.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
