# Cupbop - Korean BBQ in a Cup — user reviews > 34 indexed App Store user reviews of Cupbop by Cupbop Co, rated 4.80/5 from 1,898 ratings. - Source: https://appshunter.io/ios/app/cupbop-korean-bbq-in-a-cup/id6450610563/reviews - App overview in markdown: https://appshunter.io/ios/app/cupbop-korean-bbq-in-a-cup/id6450610563.md - Rating breakdown: 5★ 1,710 · 4★ 113 · 3★ 35 · 2★ 7 · 1★ 33 ## What do users think of Cupbop? Overall sentiment: negative **Pros** - 🤤 Delicious food - 🚀 Fast service - 👍 Great app experience **Cons** - 🤬 Deceptive tipping practices - 🤔 Inconsistent rewards program - 🤨 Limited app functionality **Commonly reported bugs** - Login and payment issues - Rewards program not working as expected **Most requested features** - Improve rewards program - Expand app availability to more locations ## Newest reviews (10 of 34) ### 4/5 — Where’s the Pork? *2026-01-03* I like the app but was frustrated when the pork options aren’t available for protein, only chicken. ### 5/5 — I had a little trouble with the reward *2025-10-31* It had an error when trying to add the 50% off reward. I had to click on the item in the cart and I had a un click an item and then click re-click an item and then re-save it and then the 50% off coupon was finally able to apply so it’s a little buggy, but Minor error. ### 5/5 — Cupbop App *2025-10-09* As of Wed, October 8, 2025, the Cupbop App works great. It’s easy to use on iPhone, it’s fairly straightforward with ordering and pricing. It offers pickup and delivery. I got 50% off coupon when downloading, that worked fine. Used Apple Pay. No complaints. ### 5/5 — Fabulous *2025-09-07* Been loving CupBop since 2016 when it was just a food truck in Salt Lake. The best!!!!! ### 5/5 — Just give it a try *2025-09-05* The food is always good and so is the staff ### 5/5 — Great App! *2025-07-16* I go to cupbop all the time on my break, so it’s very nice having the app to put orders in ahead of time! The app works very well. The only thing I wish is that you could put in multiple discounts at one time. ### 5/5 — Great stuff! *2025-06-14* One of my favorite Go-to places to order & pick up! ### 5/5 — Yum *2025-05-22, version 44.2.0* Delicious hot fast ### 5/5 — Best place ever *2025-04-19, version 43.0.0* Best noodles I’ve ever had and I love the sauce!! It’s a must try!!! ### 5/5 — Best place ever!!!! *2025-04-18* Cupbop is so awesome! My girlfriend and I have it every week! It’s so addicting to the point I’ve spend my whole life savings on them! The food is just so good that sometimes when it isn’t enough, I eat the bowl as well! I love Cupbop! ## Most critical reviews (10 lowest-rated) ### 1/5 — Ordering *2026-06-28, version 51.0.0* I ordered and it wasn’t even in the right time zone and when I went they said it was ordered for the day after. ### 1/5 — Bad Marketing or Glitchy app *2025-11-29* Cupbop ran a promo on Black Friday for Buy One Get One free only through their app. Downloaded the app promo on the Home Screen. App wouldn’t load the promo at checkout. Promo said nothing about limited quantities. Either they turned off the promo at peak time or the app is glitchy and wouldn’t properly load it. We tried on multiple phones with the same results. ### 1/5 — App review *2025-08-01, version 45.0.2* Wouldn’t allow me to apply coupon from email ### 1/5 — Offers *2025-06-25, version 44.6.0* I signed up to get the 50% off on my first order and your app wouldn’t process it in the total balance, then said I used it already. ### 1/5 — Rewards *2025-06-11, version 44.3.3* Signe up for the 50% first order coupon and it got removed. ### 1/5 — Bad Customer Service/ Support *2025-06-02* I accidentally ordered my food to the wrong location. I called the store to cancel the order and to help me get my money back, they said they couldn’t do anything on their end. I sent 3 emails to get a refund for my $30 order, I got one email back saying that my email would be sent to the person who could help me. I haven’t gotten any word back since. It has been 7 weeks and no refund, bad customer service and support. ### 1/5 — App is deceitful *2025-05-09, version 44.1.0* I love this restaurant but hate this app and won’t be using again. Showed my total at checkout and the after adding my payment method, it added on a 25% tip! I didn’t want to tip that much on takeout ### 1/5 — Terrible app and rewards *2025-04-27* They get you and your family to sign up and download the app and then only allow one of you to receive the 50% off deal. ### 1/5 — No Discount *2025-04-23, version 43.0.0* I joined the rewards program for 50% with my email. I never received the discount. ### 1/5 — Straight up not functioning *2025-04-17* I’m not usually one to write a bad review but it won’t let me get points in any way, won’t let me put in my card, and when I tried to contact the support team, my request wouldn’t even go through. I don’t know what I may be doing wrong, but I’ve been working on this for days and gotten zero results. ## Most praised reviews (10 highest-rated) ### 5/5 — Cupbop The great *2026-07-09, version 51.0.0* The serving and taste of the food is suppa good mamen. ### 5/5 — I love this place *2026-06-12* Excellent food and service ### 5/5 — App looks awesome! *2026-06-04* So easy to find what you need! Everything looks so good! ### 5/5 — So delicious *2026-06-01* My husband and I enjoy eating here so much. We just moved to the area and this is quickly becoming a regular place to eat for us. Highly recommend. ### 5/5 — The Best *2026-05-27* I am always happy with my food shout out to Management they are always welcoming happy to help. ### 5/5 — Yum in my tum *2026-03-27* This is the best and I mean best location. The food is always stellar and the service friendly and impeccable. Love it. ### 5/5 — Good *2026-02-24, version 47.14.0* Good food ### 5/5 — Amazing employees *2026-01-23, version 47.5.0* Great food and amazing service. Employees are helpful, considerate, and nice! ### 5/5 — 👍🏿👍🏿 *2026-01-20, version 47.5.0* 👍🏿👍🏿 ### 5/5 — Amazing *2025-11-26* I have always been impressed with cut up. Their Katsu chicken and, especially their vegetables, are so yummy! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*