# Cupertino 311

> Mobile app for reporting city service requests with GPS and photo support. (iPhone/iPad app by City of Cupertino.)

- Source: https://appshunter.io/ios/app/cupertino-311/id1286878679 (this page in markdown: same URL + `.md`)
- Developer: [City of Cupertino](https://appshunter.io/developer/690832847)
- Category: Utilities, Productivity
- Price: Free
- Rating: 2.75/5 from 4 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 30 MB
- Languages: English, Spanish
- Released: 2017-09-22
- Data updated: 2026-07-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cupertino-311/id1286878679/reviews.md

## What is Cupertino 311?

Want to report a pothole, graffiti, or broken streetlight while on the go? Cupertino 311, the City of Cupertino 311 mobile app makes reporting issues like these easier than ever. The app uses GPS to identify your location and also allows you to snap a photo to add to the service request. The submitted requests are instantly routed to the correct administrator in the appropriate City department. This means your service requests will be responded to quickly and efficiently, and you’ll be notified the moment they are resolved!

## Key features

- Report city issues on the go
- Utilize GPS for location identification
- Attach photos to service requests
- Instant routing to correct departments
- Receive resolution notifications

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/cupertino-311/id1286878679/reviews.md

### 2/5 — Account needed?

*2022-09-29, version 3.2.6*

It really should not be necessary to go through the time and effort to create an account in order to be able to see some level of feedback on requests. Provide an email field for “anonymous” requests, or tie requests to the phone for later retrieval.

I filed a request for a traffic issue, but it just ended up going into a void with no contact information for any follow up. Seems as though I may have wasted my time.

Cupertino, look at what Sunnyvale has been doing for years if you need some help here.

### 1/5 — App design fine, but no point

*2020-07-23, version 2.1.1*

Literally every request I make, I get a comment back “to file this type of request, call...”

What’s the point of having an app where I can submit requests if I have to call in every single request?! This makes the app completely pointless and a waste of space on my phone.

## Frequently asked questions about Cupertino 311

### What types of issues can I report with Cupertino 311?

You can report various city issues such as potholes, graffiti, broken streetlights, and other non-emergency maintenance requests directly through the app.

### How does Cupertino 311 help identify my location?

The app uses your device's GPS functionality to automatically identify your current location, ensuring accurate reporting of issues.

### Can I add photos to my reports in Cupertino 311?

Yes, you can snap a photo directly within the app and attach it to your service request, providing visual context for the issue.

### How quickly are my reports handled with Cupertino 311?

Submitted requests are instantly routed to the appropriate City department administrator, aiming for quick and efficient response times.

### Will I be notified when my reported issue is resolved?

Yes, the app is designed to notify you the moment your reported service request has been resolved.

### What is the age rating for Cupertino 311?

Cupertino 311 has an age rating of 4+, making it suitable for a wide range of users.

### On which devices can I use Cupertino 311?

Cupertino 311 is available for iPhone and iPod devices.

### How often is Cupertino 311 updated?

The latest version, 3.17.3, was last updated on April 23, 2026, indicating regular maintenance and updates.

## Version history (last 5 releases)

### 3.17.3 — 2026-04-23

Updated UI, bug fixes and performance improvements.

### 3.12.0 — 2023-04-11

-Bug Fixes
-New Select an Address for some Request Types

### 3.11.0 — 2022-09-29

- User can now delete their accounts from the profile page.
- Fixed issue with viewing nearby requests filters.
- Telephone numbers on info boxes can now be clicked to initiate a call.
- Other small usability tweaks.

### 3.2.6 — 2021-03-11

Updated UI, bug fixes and performance improvements.

### 3.1.1 — 2020-09-17

New UI and other improvements.

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## More apps by City of Cupertino

- [Cupertino ARTour](https://appshunter.io/ios/app/cupertino-artour/id1512015550)
- [Cupertino McClellan Ranch](https://appshunter.io/ios/app/cupertino-mcclellan-ranch/id6648794988)
- [Cupertino Biz Tour](https://appshunter.io/ios/app/cupertino-biz-tour/id6670323473)

All apps by City of Cupertino: https://appshunter.io/developer/690832847

## Related topics

[cupertino 311](https://appshunter.io/ios/topics/cupertino-311) · [city of cupertino](https://appshunter.io/ios/topics/city-of-cupertino) · [icupertino](https://appshunter.io/ios/topics/icupertino)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*