# Cupertino 311 — user reviews

> 2 indexed App Store user reviews of Cupertino 311 by City of Cupertino, rated 2.75/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/cupertino-311/id1286878679/reviews
- App overview in markdown: https://appshunter.io/ios/app/cupertino-311/id1286878679.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 1

## Most critical reviews (2 lowest-rated)

### 1/5 — App design fine, but no point

*2020-07-23, version 2.1.1*

Literally every request I make, I get a comment back “to file this type of request, call...”

What’s the point of having an app where I can submit requests if I have to call in every single request?! This makes the app completely pointless and a waste of space on my phone.

### 2/5 — Account needed?

*2022-09-29, version 3.2.6*

It really should not be necessary to go through the time and effort to create an account in order to be able to see some level of feedback on requests. Provide an email field for “anonymous” requests, or tie requests to the phone for later retrieval.

I filed a request for a traffic issue, but it just ended up going into a void with no contact information for any follow up. Seems as though I may have wasted my time.

Cupertino, look at what Sunnyvale has been doing for years if you need some help here.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*