# CuraCall — Keeping Home Care Connected > Home care agency workflow management and communication platform. (iPhone/iPad app by CuraCall, Inc..) - Source: https://appshunter.io/ios/app/curacall/id1481198530 (this page in markdown: same URL + `.md`) - Developer: [CuraCall, Inc.](https://appshunter.io/developer/1481198529) - Category: Medical, Productivity - Price: Free - Rating: 3.90/5 from 8 App Store ratings · 3 written reviews indexed - Age rating: 17+ - Requires: iOS 15.1 · 62 MB - Languages: American English - Released: 2019-10-03 - Data updated: 2026-07-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/curacall/id1481198530/reviews.md ## What is CuraCall? Being in the Home Care business, it is inevitable, that a simple call from a caregiver result in a Domino effect. Remember that Saturday morning, when your caregiver canceled her shift 5 minutes after the shift’s starting time? • The patient called, • the caregiver called, • family members called... • Even if you managed to save the day, your client was probably still unhappy with how the issue was handled. One small misstep in the workflow process can make a deep impact throughout your Homecare company. You ensure the policies and procedures are in place, however when someone on your team does not follow-up, where does accountability fall short? Imagine a system that makes the decisions, based on your protocols and directives…and catch those common missteps midstream, without error. Let me introduce you to CuraCall! At CuraCall, we keep home care connected with our Multi-Lingual Staff, managing your diverse patient populations with reliability and compassion, enhancing patient access and improving satisfaction. It is our belief, CuraCall separates itself from the competition, • by specializing in the home health industry • informing clients about a missed workflow step • and where process improvements can be initiated, • based on over 25 years of management experience in this domain. Furthermore, we developed everything from the back end, so the agent must only determine the caller's need…. providing your callers with the highest level of customer service. Our Business Intelligence Dashboard and reporting tools deliver data, in real-time that… • Expands your Case Coordination Collaboration, reducing the average time of conflict resolution, improving patient outcomes, and raising productivity • Increases your referrals, with quicker response times • And analyzes the efficiency of your OnCall staff for evaluations, reducing your cost for 24-hour support All while ensuring PHI through HIPAA Compliance. CuraCall gives your OnCall Staff the information they need to improve workflows across the Home Care Agency… from the Contact Center to the Caregiver to the Patient's bedside. It involves everyone within your organization • from Coordinators • to Clinical Team • to your Home Health Aides • to Human Resources • and Payroll Staff, all accessed from a computer, tablet, or mobile device. Our customized notifications and escalations deliver calls, determined by you… • to ensure the Correct OnCall is reached • While capturing the follow-up notes • And providing the ability to Forwarding information, if further follow-up is needed. No more emails unanswered, no more calls lost in voice mail. Now, all in one place, streamlined and documented for accountability, on every level. Let CuraCall help you in your digital transformation journey, where automation and data-driven decision-making, takes a front seat ahead of manual errors and heuristic judgments... Keeping your clients and staff happy, Even when a Saturday morning didn’t go as planned. ## Key features - Multi-lingual staff support - Workflow step notification - Business intelligence dashboard - Real-time data reporting - HIPAA compliant - Customized notifications and escalations ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/curacall/id1481198530/reviews.md ### 5/5 — Homecare *2026-07-22* I have been using CuraCall for almost 8 years now. The owner is extremely responsive, the staff are friendly and compassionate. The new update on the app is so fast and responsive, getting us the information we need about our patients and caregivers in as real time as possible. ### 1/5 — App just doesn’t work *2025-10-11* After all the updates, the only thing I get from this app is notifications. I can’t see, close, or forward any cases from the app. I’m highly disappointed in this service. **Developer response:** Hi J.G., thank you for taking the time to share this, and I'm truly sorry for the frustration you've experienced. Not being able to see, close, or forward your cases is exactly the opposite of what CuraCall is meant to do for you, and I completely understand how disappointing that is — especially when you're relying on it to keep your work moving. I'd really like to make this right. One thing that can cause exactly what you're describing is running on an older version of the app, as newer releases include important fixes for case handling. If you're able to update to the latest version, that alone may resolve it. If the trouble continues after updating, please reach out through our support ticket system so our team can jump in directly — whenever a ticket comes in, our whole staff is alerted, and we work to resolve it right away. You deserve an app that just works, and we want to get you there. Thank you for giving us the chance to help. ### 1/5 — Buggy Update *2025-09-11* I have used this app frequently for work. The app takes forever to load a case and now, after the update, you can no longer close a case. Highly disappointed. ## Frequently asked questions about CuraCall ### What is CuraCall used for? CuraCall is designed to streamline communication and workflow management for home care agencies. It helps manage patient populations, track workflow steps, and provides real-time data for improved efficiency and patient satisfaction. ### Is CuraCall HIPAA compliant? Yes, CuraCall ensures PHI through HIPAA Compliance, making it a secure platform for managing sensitive patient information within a home care setting. ### What devices can I use CuraCall on? CuraCall is accessible from a computer, tablet, or mobile device, including iPhone and iPad, ensuring flexibility for all users within the agency. ### How does CuraCall improve patient outcomes? By expanding case coordination collaboration and reducing conflict resolution time, CuraCall aims to improve patient outcomes and increase overall satisfaction through quicker response times and streamlined processes. ### Does CuraCall have ads? No, CuraCall does not contain advertisements. It is a free application focused on providing essential tools for home care agencies. ### What is the update frequency for CuraCall? The latest version of CuraCall is 5.0.5, and it was last updated on September 11, 2025. This indicates a commitment to ongoing development and improvements. ### How does CuraCall handle missed workflow steps? CuraCall informs clients about missed workflow steps and identifies areas for process improvements. This proactive approach helps prevent errors and maintain accountability within the agency. ### What kind of reporting does CuraCall offer? CuraCall offers a Business Intelligence Dashboard and reporting tools that deliver real-time data. This data can be used to analyze the efficiency of on-call staff, reduce costs, and inform evaluations. ## Version history (last 5 releases) ### 5.1.2 — 2026-07-28 • Updated screenshots on all screen size. ### 5.1.1 — 2026-07-21 What's New • Resolved reported issues for improved stability. • Enhanced UI responsiveness across a wider range of devices. • General performance improvements and bug fixes. ### 5.1.0 — 2026-07-07 What's New We've made significant improvements to enhance your experience! • Refreshed the user interface with a more modern and streamlined design. • Applied performance optimizations for improved speed and responsiveness. • Increased account security with the addition of One-Time Password (OTP) verification. • General stability improvements and bug fixes. ### 5.0.5 — 2025-09-11 This update fixes several crashes and UI glitches reported by users. Modal dialogs and navigation should now work smoothly. ### 5.0.4 — 2025-09-10 Adapted the mobile app to the new backend system for improved stability and compatibility. ## Apps similar to CuraCall | App | Rating | Price | Category | | --- | --- | --- | --- | | [FlexFacts Participant Mobile](https://appshunter.io/ios/app/flexfacts-participant-mobile/id694045394) | 4.7 (3,511) | Free | Medical | | [NYP Connect](https://appshunter.io/ios/app/nyp-connect/id1067978515) | 4.1 (297) | Free | Medical | | [CityMD Urgent Care](https://appshunter.io/ios/app/citymd-urgent-care/id1565837885) | 4.5 (3,037) | Free | Medical | | [SwyftOps - Caregiver App](https://appshunter.io/ios/app/swyftops-caregiver-app/id1478860869) | 3.3 (42) | Free | Medical | | [Bolt Homecare App](https://appshunter.io/ios/app/bolt-homecare-app/id1445102129) | 4.3 (4) | Free | Medical | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*