# CURE Auto Insurance — user reviews > 39 indexed App Store user reviews of CURE Auto Insurance by CURE Auto Insurance, rated 2.70/5 from 119 ratings. - Source: https://appshunter.io/ios/app/cure-auto-insurance/id1640122356/reviews - App overview in markdown: https://appshunter.io/ios/app/cure-auto-insurance/id1640122356.md - Rating breakdown: 5★ 43 · 4★ 5 · 3★ 7 · 2★ 7 · 1★ 57 ## Newest reviews (11 of 39) ### 1/5 — Scammed *2025-06-24* I think they should improve their work I called a tow truck one day and they never answered my call Another thing came the date of the payment of my insurance and the money was discounted and well the next day it appeared that it was canceled And well, they scammed me, I got the day of my payment for the month and the money was discounted and the next day they canceled my insurance. I realized because the police arrested me and what they asked me for insurance was already canceled and I won a fine thanks to it **Developer response:** Hi, La Clave. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. – Jocelyn ### 1/5 — Log in *2025-03-30, version 1.4.0* Can’t login changed password three times says invalid password this app never works right. Like ever. ### 1/5 — Worst auto insurance *2025-03-11* By far the worst auto insurance on the market. You pay your bill and they keep trying to charge you more. The customer service is the worst I’ve ever dealt with. I pay my bill and then they send me a collections notice after the bill is paid for multiple amounts. This company is a scam. If I could give them 0 stars I would. Stay away if you don’t want a headache. **Developer response:** Hi, Andrew. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. – Jocelyn ### 1/5 — Horrible *2025-02-17* Dont even think about getting their insurance horrible costumer service and they charge $17 to pay your bill! My credit card got stolen i have a new one and they say theres no option to update my card? I will be shopping for a better service even if it costs alittle more you get what you pay for u do the math 12x17 **Developer response:** Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. – Jocelyn ### 1/5 — Autopays a complete joke *2024-11-26* Good luck getting your auto pay to actually work and even better luck getting someone on the phone. Canceling my policy today and recommending everyone to stay away from this scam autopay!! **Developer response:** Hi, Jennifer. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. – Jocelyn ### 1/5 — Mr Kingsley O *2024-11-22* A very poor service at cure auto insurance. Just a little adjustment at the back of my car is taking them so long for 5 months. Whenever I made a call to cure, to extension 7884, he practically put the call on answering machine. As I speaks, cure auto insurance hasn’t foot the bill at the service shop. I think it’s high time my lawyer comes in. What a poor and a scam organization. **Developer response:** Hi, Mr. Kingsley. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. – Jocelyn ### 1/5 — Scam *2024-06-09, version 1.3.5* They are scam Ones that you have accident they act like they don’t know you Very very bad company They mad me lose my car nothing I got paid ### 2/5 — Is the payment and extra fees a SCAM? *2024-05-29* I was excited to be able to use Cure Auto Insurance at first. Reasonable rates & well it’s CURE. Jokes on me, you cannot talk to someone from USA & a manger is NEVER available and they are insanely RUDE. Every month for six months, even though I am enrolled in autopay, to avoid extra processing fees (SCAM), my autopay never works, so I have to make a payment via the web or over the pay and get charged the exorbitant processing fee(almost too convenient for them) & my text to pay, which I enrolled in for the added convenience & semi-nominal fee(again), NEVER WORKS. Are your rates so good because you gauge us in added inconvenience and fees? **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. ### 2/5 — Hard to contact with them or call him *2024-04-23* Is very hard to contact them or call them. They put you on the waitlist for 45 minutes at least and once they answer the phone call they ask you to wait they’re gonna send you to another person to help you. Are you gonna also wait 45 minutes for the other person and the funniest thing sometimes with the 45 minute done, they told you you gonna wait more 30 minutes or 20 minutes to be honest insurance and everything but the only problem is contact them like to change your householder or driver or put a new car is a problem **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. ### 1/5 — Update auto pay information *2024-03-25* This app is awful!!! I lost my Comerica debit card and since have gotten a new one I wanted to call and inform Cure of this because my payment are set to auto pay …. No one I spoke to was able to help me 1 rep said because it’s personal information she could not do it but I gave you my personal information upon signing up crazy…so hopefully the banking information is in the system and not the debit card numbers and I’m sure if payment does not go through they will call me . **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. ### 1/5 — App not working *2023-09-16, version 1.2.0* Trying to get on the the app since I down loaded it and it keeps telling me invalid ## Most critical reviews (10 lowest-rated) ### 1/5 — Shawn *2026-02-20, version 1.5.0* Worst app they could ever make. ### 1/5 — Good rates, terrible service, terrible app enrolled auto pay never took the money out on the due ti *2026-01-09* I enrolled in auto pay they didn’t take the money on the due date I had the funds in there cause I knew it was a time then I get a warning to the castle my insurance cause being late it’s their fault every month. I gotta call them and deal with this. And with all third-party fees. To pay your bill is ridiculous. An auto pay. There was only way to do it without fees thinking about leaving this company if this continues good rates terrible service take note **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone ​contact you directly about any questions or concerns you may have. Thank you. – Jordan ### 1/5 — Issue *2026-01-08, version 1.4.5* It will not let me login. ### 1/5 — THEE WORST *2026-01-03* One bad experience after another. Over charging me, cancelling my policy and waiting 20 days to notify me. Great prices at awful expense. Owes me over 200$ and now says I owe them over 300$, from 3 years ago but somehow magically kept allowing me to renew. My fault for staying so long. **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. ### 1/5 — Can’t login *2025-12-26, version 1.4.5* It tells me my password is wrong. Go to reset the password, it says “please input policy holder information.” My information is all right there. Please fix your app! ### 1/5 — App *2025-11-14, version 1.4.5* This App needs to be updated, I can login into my account but I can login to make a payment. Starting to think you guys maybe a SCAM ### 1/5 — Log In & Account Reset *2025-11-10, version 1.4.5* Love the insurance policy pricing but the app is not good. I cannot log in or reset my password ### 1/5 — Constantly locked out *2025-10-14* I don’t understand why this is so difficult? I made an account but EVERY time I try to log in I get told the password is wrong. I change the password and it’s still wrong. Over and over. If I use the email to renew it never lets me upload my documents. I have to spend 2+ hours on the phone EVERY TIME I have to renew my policy. You guys are making more than enough money to hire a better tech for the app and email glitches. This is in NO way convenient for your customers. **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone ​contact you directly about any questions or concerns you may have. Thank you. – Jordan ### 1/5 — 0 stars *2025-09-19* It takes forever to load or login and always glitches. We can tell it has low funding or minimal coding capabilities in the background . This app need better software performance **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone ​contact you directly about any questions or concerns you may have. Thank you. – Jordan ### 1/5 — trash *2025-07-16, version 1.4.0* a complete trash company and all they good at is overcharging customers. pathetic disgusting trash company ## Most praised reviews (10 highest-rated) ### 5/5 — Best Auto Insurance *2026-06-07, version 1.5.5* I love this insurance ### 5/5 — Explosive app *2024-10-16* Used this app and my phone exploded. Do not recommend. **Developer response:** Hi, Foreveralon3. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly to troubleshoot the issue and get you logged in. Thank you. – Jocelyn ### 4/5 — It’s alright *2023-12-06* payment section takes a little while to load but app functions alright **Developer response:** Hi. Thank you for the review. We appreciate your feedback! ### 3/5 — Disappointment *2025-10-04, version 1.4.5* Not a good alternative to any other insurance co. Have other insurance agencies that offer much more for less. Recently paid the amount due, just received a notice stating I still owe $25.00. I paid the total amount due of $343.51. Where did the $25.00 come from. Also, should be able to pay with a debit card without extra fees. ### 3/5 — Disappointment *2025-09-24* Not a good alternative to any other insurance co. Have other insurance agencies that offer much more for less. **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone ​contact you directly about any questions or concerns you may have. Thank you. – Jordan ### 3/5 — Meh *2024-06-03, version 1.3.5* Insurance is insurance. App is okay. I hate the $14.95 processing fee on top of over priced insurance. ### 3/5 — Making Payments *2023-08-31* The App is nice and the lay out is clean. I can access pretty much everything. But i am having issues making my payment. I open the payment tab and it just stays stuck on loading page. That needs to be addressed and fixed promptly. **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. ### 3/5 — Can't log into App *2023-07-04* My insurance was effective on June 28. I downloaded the app twice. And it won't let me login. Help. Thanks in advance. **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly to troubleshoot the issue and get you logged in. Thank you. ### 2/5 — Can’t log in😡 *2025-11-04* I see from the reviews I’m not the only one that cannot login into their account after purchasing insurance, I tried to make an account it said account already existed with that email which it doesn’t so I made a new one with my other email, but every time I login I can’t find my account I went on live chat, gave them my name and policy number so I can see when my next bill is due and they couldn’t find me as well. I don’t understand how you can’t find someone’s policy even after giving them the policy number. That doesn’t make any sense so I have no idea when my bill is due. I’ve had this policy less than a month and I think I’m already regretting it I don’t understand how it’s that difficult to log into your account or for them to even find your account that doesn’t make any sense **Developer response:** Hi. Thank you for taking the time to share your review. We are sorry to hear about your experience. Please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone ​contact you directly about any questions or concerns you may have. Thank you. – Jordan ### 2/5 — The layout of fine the payment needs to stop playing *2024-06-21* I paid half of my bill and it still says I owe the full amount everytime I pay it sends a recipient but the total never changes them once the actual day of it being due comes now my insurance is cut off because of that one inconvenience smh that’s ridiculous it’s stressing me out because I cannot pay all in once if the option is their why can’t I use it ?! This app needs fixing and I definitely might consider getting quotes from elsewhere!!!!! **Developer response:** Hi, Hekeknn. Thank you for taking the time to share your review. If you have any questions, please email reviews@cure.com with your phone number or some other means to contact you, and we will have someone contact you directly about any questions or concerns you may have. Thank you. - Jocelyn --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*