# Cushman Resident — user reviews > 71 indexed App Store user reviews of Cushman Resident by Yardi Systems, Inc., rated 4.72/5 from 2,047 ratings. - Source: https://appshunter.io/ios/app/cushman-resident/id1080410260/reviews - App overview in markdown: https://appshunter.io/ios/app/cushman-resident/id1080410260.md - Rating breakdown: 5★ 1,674 · 4★ 229 · 3★ 72 · 2★ 18 · 1★ 38 ## What do users think of Cushman Resident? Overall sentiment: positive **Pros** - 🚀 Fast & Easy - 👍 Happy - 👍 It's very helpful - 👍 Payment - 👍 Functional - 👍 Smoother process - 👍 Best - 👍 Great n easy - 👍 Perfect - 👍 Easy to use - 👍 Useful - 👍 Very well made - 👍 Great App - 👍 Excellent app - 👍 Love this App! - 👍 Easy app - 👍 Very user friendly - 👍 Easy to use - 👍 Get The App!!! - 👍 Easy to use - 👍 Great app. Easy to use - 👍 Easy and fast - 👍 Online Payment - 👍 Absolutely love the app - 👍 Convenient - 👍 Easy - 👍 Great service! - 👍 Easy to use! - 👍 Always prefer paying easily online - 👍 Website Design - 👍 Payments and Service - 👍 Home - 👍 Very helpful - 👍 Love it! **Cons** - 🐛 Don't even bother putting one in…. - 🐛 Sometimes it takes my payments, sometimes it doesn't. - 🐛 Don't like this! - 🐛 Horrible - 🐛 This app doesn't really work - 💰 Service fee is ridiculous - 💰 Rent just got posted on the first and it's the 3rd and they already posted a late fee on the 2nd - 🐛 No payment history displayed - 🐛 The app is convenient to make maintenance request and make payment, the only frustrating thing is when payment is made it doesn't take out right then. - 🐛 No statements **Commonly reported bugs** - Maintenance requests are not addressed - Payments not processing properly - App not working for some users **Most requested features** - Work orders should be editable or cancelable - Payment history and invoices should be displayed ## Newest reviews (15 of 71) ### 4/5 — Rating *2024-05-09, version 17.1.0* The app itself is pretty self explanatory, it moves smoothly. The only issue is the fact that there isn’t an option of a card payment. Debit card payment is the more convenient option. ### 3/5 — Functional *2022-07-25, version 14.6.0* I enjoy using this App for my monthly rent payments. I have trouble sometimes locating the logout to close the App, but I am overall pleased with the ease of managing my monthly financial expenses. ### 2/5 — UI/UX Design *2021-11-18, version 14.6.0* As a software engineer, I find this app to be somewhere between ok to adequate. ### 4/5 — Work orders *2021-11-02, version 14.6.0* It be nice to be able to edit the comments or cancel a work order if it’s no longer needed. ### 5/5 — Easy to use. *2021-09-21, version 14.6.0* Great app. Easy to maneuver ### 5/5 — Useful *2021-06-21, version 13.7.0* Maintenance request and payments are easy to submit. ### 4/5 — Pinnacle *2021-04-15, version 13.7.0* Very well made application ### 5/5 — Great App *2021-03-22, version 13.7.0* This app has made my experience a lot easier and convenient. ### 5/5 — SOFI rental payment app *2021-02-04, version 13.7.0* Excellent app ### 5/5 — Love this App! *2021-01-29, version 13.7.0* The app is so easy to use! I love how it's so easily accessible for when I need to make a payment. ### 4/5 — Good but NOT Great *2020-12-31, version 13.7.0* I like the app because I don’t have to logon to my computer to check the status of a work order or pay my bills. I can do everything on this app that I can do on the computer. The only reason why I gave it 4 stars is because it’s slow to load the items that I need, like previous billing and work order. All in all I like the app. ### 4/5 — Easy to use *2020-12-30, version 13.7.0* Apps is way to use. But I am unable to remove old card payments. ### 5/5 — Great App *2020-12-29, version 13.7.0* Easy to use and very convenient. ### 5/5 — Easy app *2020-11-19, version 13.7.0* Easy to use app. Team responds quickly. Everything goes in immediately. ### 5/5 — Very user friendly *2020-10-01, version 12.9.0* The app is very easy to use and has all the tools necessary to get what you need done! ## Most critical reviews (10 lowest-rated) ### 1/5 — POOR *2026-05-04, version 26.4.0* If I could give zero stars, I absolutely would. ### 1/5 — Maintenance Request *2023-05-16, version 15.9.0* Don’t even bother putting one in…. Once maybe twice have anything been replaced or repaired. Gnats are everywhere in my apartment… I haven’t been here 2 months and can’t enjoy my apartment ### 1/5 — Hard to make payment *2022-06-03, version 14.6.0* Sometimes it takes my payments, sometimes it doesn’t. It just said my payment couldn’t process, but it processed it the second time. I’m scared my payment will be processed twice. I’ve heard of this happening through many people in the community. ### 1/5 — Hate this *2022-03-03, version 14.6.0* Don’t like this! ### 1/5 — Horrible *2021-12-17, version 14.6.0* I don’t like it at all. ### 1/5 — Horrible place to live *2020-09-22, version 12.9.0* The manager don’t care about the residents. They are infested with rats and roaches. There is trash everywhere. We pay for trash pick up and they don’t do that. They don’t help with any complaints that are filed. They don’t answer calls when residents call about the complaints. They don’t care. I would not suggest this community to anyone. They rather have the residents into it with each other then handle it their selves. The police is over here every other day. ### 1/5 — Terrible *2020-05-04, version 12.9.0* You send an email but never get a response back and no way for you to view what you send so you can’t show proof that you sent it. No payment history either. I don’t even know if they get these emails I never get a call back. ### 1/5 — No payment history displayed *2020-04-29, version 12.9.0* Horrible app yet we’re forced to use it. No payment history is shown what so ever and you can’t track the history of your bills either ### 1/5 — No statements *2020-03-07, version 12.3.0* No history of payments made and no invoices to see what I’m paying for. ### 1/5 — Wrong move I was very picky with my move and still picked the wrong place *2020-03-03, version 12.3.0* Rent just got posted on the first and it’s the 3rd and they already posted a late fee on the 2nd I never rented where rent was due on the first on top of all the issues this apartment have and the office never answer I haven’t even been here a month I would not be sighing a new lease this place is money hungry for a place that’s not worth it at all ## Most praised reviews (10 highest-rated) ### 5/5 — Fast & Easy *2025-04-03, version 24.6.1* Ever ordered a package late at night and it arrives early the next day ? Yes - like that - order maintenance and it arrives ! ### 5/5 — Happy *2024-07-25, version 24.6.1* It a great neighborhood too live in. Me an my kids love it ### 5/5 — It’s very helpful *2023-10-27, version 17.1.0* It’s very clear and convenient and the community is very positive and welcoming ### 5/5 — Payment *2023-01-31, version 15.9.0* Very accurate & very detailed on where the payment is coming from, from which account. I like that. ### 5/5 — Smoother process *2022-06-12, version 14.6.0* Application works great ### 5/5 — Best *2022-06-03, version 14.6.0* Easy ### 5/5 — Great n easy *2022-04-04, version 14.6.0* Love the app ! Makes it easy to pay your rent and request maintenance service ! ### 5/5 — Alexander *2022-01-28, version 14.6.0* Perfect ### 5/5 — Review *2021-11-17, version 14.6.0* 🙌🏿👏🏿 ### 5/5 — Thanks *2021-11-01, version 14.6.0* This is so much easier than the website, thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*