# Custom Tee — user reviews > 32 indexed App Store user reviews of Custom Tee by LARGEGO, INC, rated 4.60/5 from 366 ratings. - Source: https://appshunter.io/ios/app/custom-tee/id1389045730/reviews - App overview in markdown: https://appshunter.io/ios/app/custom-tee/id1389045730.md - Rating breakdown: 5★ 298 · 4★ 29 · 3★ 18 · 2★ 4 · 1★ 17 ## What do users think of Custom Tee? Overall sentiment: negative **Pros** - 👍 Great concept for designing clothes - 👍 Cheaper products with great deals - 👍 Good quality products - 👍 Can design own outfits - 👍 Amazing potential for earning money **Cons** - 😞 Orders never came - 😞 App is not working - 😞 App crashes frequently - 😞 404 error codes - 😞 Mastered stealing - 😞 No live agents - 😞 Email bounces back - 😞 Phone number unanswered - 😞 Website suspended - 😞 App is down - 😞 App is completely blank - 😞 Scammed by the app - 😞 App robs money - 😞 Not receiving packages - 😞 Customer support unresponsive - 😞 Designs not delivered - 😞 No tracking information - 😞 No updates on purchases - 😞 Payment info not accepted - 😞 Cannot edit text after adding - 😞 Cannot sell or buy - 😞 Freezes and crashes - 😞 Cannot access website - 😞 Designs don't come out as expected - 😞 Difficult to position designs - 😞 Cannot delete account **Commonly reported bugs** - App crashes - 404 error code when checking balance - Photos come out descaled - Photos have different colors when uploaded - Not letting me put in payment info - Says 'No such token' when setting up card - Website suspended - App is down - App is completely blank - Cannot edit text after adding - Cannot sell or buy - App freezes and crashes - Cannot access website - Cannot delete account **Most requested features** - Add stacked sweatpants - Add slides - Add jean jackets - Add shoes - Option to make items for pets (dogs/cats) - Allow designing on a flat surface first - Add tracking option - Email notifications for delays/cancellations ## Newest reviews (12 of 32) ### 2/5 — I love this App if it would work *2025-07-29* I thought this app was awesome , but it’s not working , there are no live agents I can talk to you can only email them . ### 2/5 — Great concept, horrible design (glitchy, annoying to use) *2022-11-21* This is the only legit app to design clothes. I wish they beta tested it for all of the problems, however. Photos come out descaled and different colors when you upload your design. If the app didn’t have multiple problems would be five stars. ### 3/5 — Why I rate it 3 stars *2022-06-24, version 2.11.0* So I like it and all my stuff that I am making is really good but when it comes to setting up my card it says “ No such token”. So I would want you guys to fix that so the money can go to my card. ### 3/5 — Where’s the tracking option? *2022-05-01* I want to be able to track my package but there’s no option for it **Developer response:** Hi Ishil, Thanks for your feedback. We send tracking info by emails. I have forwarded your advice to our product team, we consistently improve the app from user's feedback ### 3/5 — I love this app *2021-12-21* I surely like the fact you can make your own outfits. and other things to. but I’m little disappointed they don’t have the option you can make something for your frubabys. and if there was an option the would be awesome. and nice because I would definitely can say I’ll continue showing my support if they can add dogs or cats on here to make something for our frubabys. **Developer response:** Hi Sylvia, Thanks for your valuable feedback. We consistently add more categories to the app. Definitely, dogs and cats is our next focus ### 2/5 — Adding text *2020-07-27* When you’re adding text to a product once you hit done you cannot tap on it again if you have a typo. It’s very annoying I really tried 10 times just because I can’t edit the text. Please fix! **Developer response:** Hi Sim, thanks for your valuable feedback. We're going to improve the text editing feature in next app update, please keep your app at the latest version to enjoy the new features. In the meanwhile, contact us at hello@customtee.co for any further questions. Thanks for your support ### 3/5 — Make a shoes update *2020-07-18* You can’t even purchase **Developer response:** Hi there, You can simply click "Buy" button on each product page for purchase. If you have any further questions, feel free to contact us at hello@customtee.co Custom Tee ### 1/5 — Follow up *2020-05-27* I have tried reaching to you through email or phone it is past my delivery date and I still have not received my orders please refund me my money also I would not recommend this app to anyone else after my experience. **Developer response:** Hi zone1215, Here is our email address: hello@customtee.co , we usually reply email in 24 hours. You also can reach us at 408 621 8525. We glad to help you check the order status. Thanks again for reaching out. Have a good day and stay safe. ### 3/5 — Ok app *2020-05-12* If I make a shirt do I get the money back or if some one else gets a shirt do I get the money bc I get the money bc I made the sshirt should get them **Developer response:** Yes. Please go to your Profile and click setting, there is a button called "Earning" . Please let us know if you have any further questions at Hello@customtee.co ### 3/5 — Won’t let me sell or buy *2020-04-26* This app needs to be updated like its freezes and crashes I can’t view sells I can’t do anything honestly I try to access an actually website and can’t like come on now I’m trying to be all in and I can’t **Developer response:** Hi Zahbre, thanks for your continued support. Sorry for any inconvenience, we had a scheduled maintenance at last weekend. Everything has come back to normal, now you can create custom products and start making sales. Just a kindly reminder, please update your app to the latest version for best experience. If you have any question, please contact hello@customtee.co for further assistance. Thank you ### 1/5 — Help *2019-12-05, version 2.3.0* I can’t delete my account and it’s bad ### 3/5 — Add shoes *2019-11-07, version 2.0* Add some shoes like fr.... ## Most critical reviews (10 lowest-rated) ### 1/5 — My orders never came… (might change if it comes) *2025-12-29, version 2.11.0* So, I ordered a shirt on this app back in September, while it was past the date that it estimated, it still came, the next shirt was ordered on 11/17/25, it’s close to 2026 and it never flippin’ came… Now I’m worried for the hoodie and other shirt I ordered because they might never come… Please fix this darn app whoever made it and email if it’s getting delayed or cancelled because I either want the shirt, or a damn refund! ### 1/5 — SEALVIR *2024-12-28, version 2.11.0* .. the app crashes and will give you 404 error code when checking on your balance . be careful .. these people have mastered stealing . ### 1/5 — I never got my shirt that i created on the app I’m so upset *2024-07-18, version 2.11.0* I can’t believe my shirt wasn’t delivered.Cant believe they did didn’t send it to me ### 1/5 — Scam *2023-11-15* I created and ordered and item. I received an invoice right away but thats the only thing l received. When l didnt receive anything else about my purchase, no tracking number , no update, I tried sending them an email which bounced back. I called the phone number in the invoice, nobody picked up. I am really sad that l spent all that time to create a product for nothing. Such a shame! ### 1/5 — Website suspended *2021-11-03* I downloaded this app designed some stuff and launched it on the first of the month I got a few messages about the store link not working so I looked into it and your website says the domain is suspended. What’s going on? Why can’t we access your site? Seems like y’all just took my designs and my customers money and ran. **Developer response:** Sorry for any inconvenience. We were on regular maintenance for a better experience, so you were unable to access the domain during that time, usually it takes 3-4 hours. Again, sorry for any inconvenience, if you have any questions, please contact us at hello@customtee.co , thank you ### 1/5 — Support *2021-11-03* It won’t even let me to contact support to figure out this issue **Developer response:** Hi kingjay716, please contact us at hello@customtee.co , we have 24/7 customer support. Thank you ### 1/5 — APP IS DOWN APP IS DOWN *2021-06-04, version 2.8.0* Won’t let me view anything I made. App is completely blank !!!!! ### 1/5 — A scam *2021-01-02* DO NOT use this app!!! Ordered a hoodie, never received the item , no communication returned from the company in regards to where it is or a refund. They never sent any tracking information either. I repeat DO NOT USE THIS APP! You will be scammed **Developer response:** Hi there, we guarantee the delivery. If you're a real customer, please send your order number to support@customtee.co , we're happy to your assist you further. Thank you ### 1/5 — Never got my package *2020-12-26, version 2.8.0* I paid 200 worth of sweaters and at the end I never received my package this app just robs money ### 1/5 — Don’t like it *2020-06-20, version 2.8.0* So I made my jacket and ordered it. It look like it’s been washed several times already it’s missing two letters and I paid my money for this item and I’m highly upset it’s not to my liking and I would like to talk to somebody but y’all app doesn’t even take you to customer support or anything else **Developer response:** Hi Shonna, we provide 24/7 customer support at Hello@customtee.co . Just to clarify, did you order from Custom Tee? Since we do NOT offer any jacket in our app, and ONLY offer custom T-Shirts and Hoodies, . To further assist you, can you please send us an email with your order number at hello@customtee.co . Thank you. ## Most praised reviews (10 highest-rated) ### 5/5 — Not revived *2023-02-15* Someone that bought product from me hasn’t received their package yet and you guys stopped replying to all of his emails so I feel like he got scammed and it’s been well over 48 hours and I have not received my money and my email has not been read or opened by you guys so please get it together ### 5/5 — More Apparel possibly *2022-12-09* If stacked sweatpants could be added to the store that would be amazing along with maybe slides & jean jackets. I have the demand for these. It would be great to get the supply through you all **Developer response:** Hi MackSD， Thanks for your feedback. Do you mean "Payment" under profile page? Please shoot us an email to hello@customtee.co , we glad to assist you further. ### 5/5 — it’s amazing *2021-09-27* Like literally it’s so good you don’t have to pay to get money from it all u have to do is sell what u want them people buy and trust me you get so much money I got $112 just in 2 weeks like it so amazing rate a 5 ### 5/5 — Best one ever use for shopping *2018-10-10* It is awesome! Really like it. Provide a lot cheaper products with great deal. ### 5/5 — Great app *2018-10-09, version 1.2* It is really cool app. I like it ### 5/5 — Great shopping app *2018-06-15* I found this app that you can shop good quality products in a cheaper price. ODM is the thing. Looking forward to see more amazing products. I would recommend this app to my friends. ### 5/5 — Valuable products on sale *2018-06-08* I’m a big fan of SnapMalls, just found out they developed this new app. These products are not well known brands, but similar styles in maybe half or even lower price. Of course as good quality as them. Will continue watch them for more and more useful or interesting stuffs on it. Btw, I really like their green logo. It always reminds fresh ideas and full of youthful spirits. ### 4/5 — Can I use this app for t shirt mockups *2023-04-05* Can I use this app for t shirt mockups ### 4/5 — Design on a flat surface *2020-01-31* I really like this app, but I feel like I got finessed for my money bc the design didn’t come out as I expected, since it was on the body on a model first. I respect that you’re showing how it’d look on body but for people that are doing back prints and etc, it’s difficult to position our designs. I think you should allow us to design on a flat surface first and THEN SEE how it’d look on body when finished w the product. I hope you read this please take my idea into consideration, because that will for sure help you guys get people using your app more as well. Thanks **Developer response:** Thanks for your feedback. Designing on a flat surface is a great idea, we truly appreciated. We'll take it into consideration for future version. If you have any questions or ideas, please contact us at hello@customtee.co . You make Custom Tee community better! ### 3/5 — Um *2022-10-05, version 2.11.0* It’s not letting me put in my payment info --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*