# Customer Care Business Manager — user reviews > 17 indexed App Store user reviews of Customer Care Business Manager by JZ Mobile LLC, rated 3.10/5 from 12 ratings. - Source: https://appshunter.io/ios/app/customer-care-business-manager/id632065222/reviews - App overview in markdown: https://appshunter.io/ios/app/customer-care-business-manager/id632065222.md - Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 5 ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes all the time *2019-10-29, version 12.3.2* I should have trusted the reviews, but thought maybe they worked out the kinks in a newer version. Nope. Crashes constantly. Walked away from it before fully setting it up, which takes some time. Shame, cause I wanted just a simple program to log billable hours. ### 1/5 — Utter rubbish *2019-08-29* Avoid **Developer response:** Sorry you had trouble with the app. It seems that some users think that a review is how to get support but we have many apps and only occasionally monitor the reviews, sorry! Can't make a specific response as there is nothing specific in your review. Help is only a call, text or email away! Call 303-408-7732 or email support@jzmobile.com. Please contact us and we'll be happy to help you out. Or, we can help get you a refund. Thanks, cheers, Eric AppSupport ### 1/5 — Owned it for 1 hour has crashed 10 times at least! *2019-05-29, version 12.3.1* Seemed cool but keeps crashing. Can’t trust my data to that sort of thing. ### 1/5 — Had to use *2019-01-29, version 12.1* This app was very had to use confusing and did not help my not worth the money ### 1/5 — Horrible! *2017-05-26* I purchased this app to help me with my business and once I paid for it and it was downloaded, I then found out every piece of this app was an add on and needed to be purchased individually! It doesn't do anything it's supposed to unless you put out MORE money to buy the add ons! This app is horrible! Go buy it somewhere else from a different company all together!! This is a bait scam to make you pay ridiculous amounts of money! It doesn't even have a calendar unless you purchase it!! Horrible waste of money! ### 1/5 — Under developed *2017-02-10, version 10.1.1* This app show promise and has many great features,however,the features described simple do not work.That said, support is available however the companies resources are limited.This app needs to be in beta and fully tested by users in the real world.Until at least the sync issues are resolved I give it a 1 ### 1/5 — Owner *2013-07-23, version 6.3.1* Pretty crappy set up. It alphabetizes by first name only, and doesn't save email addresses or notes under client info. there is no one to contact for help ### 2/5 — Crashes *2019-07-14, version 12.3.2* Is there any way to get a refund? ### 5/5 — Great Mac App for Contacts and More *2023-02-01, version 15* Have been looking for something like this to use on my Mac. Very complete app for Contact management, invoicing and financials. Was previously using three different apps to do what this one app does! ### 5/5 — Working Great for us. *2021-05-30, version 14.1* I am new user of the app and it has been working great so far. Added a few clients, services and products. Posted in some sales transactions and then reviewed the reports. I LIKE IT! Have added and Document Manager and spreadsheet export inapps too. ## Most praised reviews (7 highest-rated) ### 5/5 — Version 13 Updates are Great like PDF reports! *2020-05-23, version 13* The other apps I have tried are either too simplistic or too complicated this one is just right for my business. t’s so easy to bill that my revenue has actually increased since I can add other services that were falling through the cracks with just a few taps. Also saves me the time of manually generating invoices. It does take some time and effort to set up but is well worth it once you’re rolling. I like having control of my data and not logging into someones server. ### 5/5 — Update has new Scheduler like calendar, but better much better! *2019-03-12, version 12.1* The Scheduler InApp is like the Calendar, only much better. Tied to your client info so you can easily send appointment reminders. Big time saver! Also, now able save multiple images with descriptions with each client. I am also pleased to see the addition of more financial & profit reporting now available. Changes have made a great app even better. Really can't beat this app with its functionality and reasonable one time fees. ### 5/5 — Easy to use with rich functionality *2018-01-29, version 10.10.1* Apps are like people. Some are just easier to get along with. This app is easy to get along with and use. Usually easy apps don't do much. But this one does a lot. Sales and invoices, contact management, scheduling and financial results! What more do you need? ### 5/5 — Perfect for my pet business! *2017-01-29, version 10.1.1* Keep trying to find the right app for my pet business. I am really excited about the fast start that I'm off to with this app. Setup was a breeze after watching the movie. Uses my contacts and calendar. Invoices are clean looking and have the right amount of detail for my clients. So far, so good! ### 5/5 — Gets better every day *2017-01-16, version 10.1.1* I am very resistant to change so installing and using this app was not an easy process for me. Now that I've been using it for a few weeks it seems to be getting better every day. Now I think about all the time I wasted doing this in Word, just ridiculous! Be patient with the app and you will get results. Lots of help and movies to get you off to a fast start. ### 5/5 — Really Helped My Business *2016-07-03, version 9.5.3* This app has really helped me get organized. It’s so easy to bill that my revenue has actually increased since I can add my services with just a few taps. Also saves time of manually generating invoices. It does take some time and effort to set up but is well worth it once you’re rolling. i tried another app but the information was on a server and I needed a connection for it to work, not so good for me. They should charge a lot more for this app! ### 5/5 — Happy *2016-03-15, version 9* I am happy to write a positive review. The app helps me with my small business, letting me keep track of payments and invoices. The support is prompt and cordial. I got stressed because I thought I had lost my client invoices, and I received help, realizing I just needed a different configuración. Thank you John for your prompt help. 😄😄 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*