# Customer Care Center — Ford AV Customer Care Center

> Ford AV Customer Care Center (iPhone/iPad app by Ford Audio-Video, LLC.)

- Source: https://appshunter.io/ios/app/customer-care-center/id6802371319 (this page in markdown: same URL + `.md`)
- Developer: [Ford Audio-Video, LLC](https://appshunter.io/developer/6802371321)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 17.0 · 23 MB
- Languages: American English
- Released: 2026-09-01
- Data updated: 2026-09-20
- User reviews in markdown: https://appshunter.io/ios/app/customer-care-center/id6802371319/reviews.md

## What is Customer Care Center?

Customer Care Center gives Ford Audio-Video customers a mobile way to monitor and manage their AV/IT facilities on the go.

- View all your sites on an interactive map, with buildings colored by live status
- Drill down from Regions to Buildings, Floors, and Rooms to see every installed device
- Look up device specs, manuals, and drawings without digging through paperwork
- Browse Jobs, Sales Orders, and Work Orders with equipment and drawing details
- Get real-time status updates and push notifications for the systems that matter
- Sign in securely with Face ID/Touch ID, DUO two-factor authentication, or your organization's single sign-on

Built for facility managers and technicians who need fast answers about their Ford AV-installed systems, wherever they are.


## Version history (last 2 releases)

### 1.3.0 — 2026-09-05

Improved sign-in reliability: the app now fails fast with a clear message if it can't reach the server, instead of loading indefinitely.

Fixed an issue where "View Demo" sign-in could fail to complete.

General bug fixes and stability improvements.

### 1.2.2 — 2026-09-01

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-20.*