# Customer Care

> Official app for logging and tracking Blue Star product service complaints. (iPhone/iPad app by Blue Star Limited.)

- Source: https://appshunter.io/ios/app/customer-care/id1192675631 (this page in markdown: same URL + `.md`)
- Developer: [Blue Star Limited](https://appshunter.io/developer/1071535181)
- Category: Business
- Price: Free
- Rating: 1.00/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 30 MB
- Languages: English
- Released: 2017-01-27
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/customer-care/id1192675631/reviews.md

## What is Customer Care?

"Blue Star Customer Care" is the official app of Blue Star Limited, India's leading air conditioning and commercial refrigeration company. The app enables you to quickly log a service complaint for any Blue Star product you may have and monitor its status. A one-time registration captures basic details such as phone number, address(es), preferred service time and products used. To log a complaint or request a service, just tap on the concerned product's image on the app's dashboard. A unique reference number will get generated and the complaint can be tracked or escalated using this number via the app. The app also has an FAQ section that enables you to find answers to basic questions regarding the products.

## Key features

- Log service complaints
- Monitor complaint status
- One-time user registration
- Track or escalate complaints
- Product FAQ section

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/customer-care/id1192675631/reviews.md

### 1/5 — Third Class Service in India, Gujarat , Junagadh and Gir Somnath District

*2017-07-20, version 1.0*

Never Buy Blue Star Product 3rd Class Sales After Service 

One of the worlds third class service is provided by this company in India , I have thrown out my new Blue Star Ac after 6 month ( under warranty ) , due to non working and and Stupid or Chutiya  Service Staff of Blue Star , who always bully you and gives time but never appear, even after 1 month of continue , service Complaints or registration , 

Never buy

## Frequently asked questions about Customer Care

### How do I log a service complaint with Customer Care?

To log a complaint, simply tap on the image of the concerned product on the app's dashboard. A unique reference number will be generated for your complaint.

### Can I track the status of my service complaint using Customer Care?

Yes, you can track your complaint or escalate it using the unique reference number generated when you logged the service request.

### What information is needed for registration in Customer Care?

The one-time registration captures basic details such as your phone number, address(es), preferred service time, and the Blue Star products you use.

### Does Customer Care offer answers to common product questions?

Yes, the app includes an FAQ section designed to help you find answers to basic questions regarding your Blue Star products.

### What devices is Customer Care available on?

Customer Care is available on iPhone and iPod devices.

### When was the latest version of Customer Care released?

The latest version of Customer Care was last updated on July 12, 2023.

### What is the age rating for Customer Care?

Customer Care has an age rating of 4+, making it suitable for a wide audience.

### Does Customer Care have ads?

No, Customer Care does not contain advertisements.

## Version history (last 5 releases)

### 4 — 2023-07-12

Minor bug fixes and enhancements.

### 3.1 — 2022-09-01

Bugs Fixes

### 3.0 — 2022-08-12

Bug fixes

### 2.0 — 2022-04-14

Minor updates and bug fixes

### 1.5.0 — 2020-05-24

Minor enhancements and bug fixes

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## More apps by Blue Star Limited

- [Cooling Products](https://appshunter.io/ios/app/cooling-products/id1071535182)
- [Blue Star Smart AC](https://appshunter.io/ios/app/blue-star-smart-ac/id1076295895)
- [Blue Star Smart AC (WiFi)](https://appshunter.io/ios/app/blue-star-smart-ac-wifi/id1378847183)
- [StarServ](https://appshunter.io/ios/app/starserv/id1474440323)
- [Star Catalogue](https://appshunter.io/ios/app/star-catalogue/id1520352873)

All apps by Blue Star Limited: https://appshunter.io/developer/1071535181

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*