# Customer Check-In — Entry & Queue Counter

> Real-time retail capacity and customer flow management for businesses. (iPhone/iPad app by Apptimal Ltd.)

- Source: https://appshunter.io/ios/app/customer-check-in/id1517993142 (this page in markdown: same URL + `.md`)
- Developer: [Apptimal Ltd](https://appshunter.io/developer/991562094)
- Category: Business, Shopping
- Price: Free with in-app purchases
- Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 80 MB
- Languages: English
- Released: 2020-06-13
- Data updated: 2026-06-04
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/customer-check-in/id1517993142/reviews.md

## What is Customer Check?

Customer Check-In is a mobile app built for retail locations of all sizes, from independent shops to multi-entrance malls, and allows the real-time monitoring and control of their capacity & footfall.

Benefitting from the experience gained during the development of the hugely popular Supermarket Check-In, which has been downloaded by over 600,000 users since launch in mid-April, it provides enterprise level features without the associated price tag.

Customer Check-In's main features include:

•	Real-time tracking of customers entering and leaving your location
•	Extremely simple to use interface for customer count
•	Supports multiple entrances, each updating a central capacity count in real-time
•	Supports multiple users with different access levels so that only the people you allow can adjust settings, reset counts or view history
•	Supports multiple stores with separate capacity & customer counts, together with overview of each
•	When capacity is reached, independent queues for each entrance are stored and automatically reduced once people leave and customers are allowed in
•	Ability to see a real-time overview showing overall location capacity, number of customers who have entered/left via each entrance along with length of any queue and how long people have been waiting
•	Maximum capacity for each location/store can be set
•	Ability to restrict entrance to a percentage of total capacity (e.g. 95%) and begin queueing when this is reached
•	Ability to turn on and allow percentage over capacity as required
•	Ability to manually or automatically reset the central & entrance counts
•	Ability to see historic data by entrance, day and hour so you can see where and when you are busiest and deploy resources as required *** COMING SOON ***

CUSTOMER CHECK-IN PRICING & TERMS

Customer Check-In offers the following auto-renewing subscriptions: 

Small Plan (1 Entrance) - £9.99/month or £99.99/year with FREE 3 day trial
Large Plan (2 Entrances) - £14.99/month or £149.99/year with FREE 3 day trial
Mall Plan (8 Entrances) - £49.99/month or £499.99/year with FREE 3 day trial

These prices are for United Kingdom customers.  Pricing in other countries may vary, and actual charges may be converted to your local currency depending on your country of residence.

Customer Check-In subscriptions are charged through your iTunes account upon confirmation of purchase. Your subscription will automatically renew at the price and period selected above unless you turn off auto-renewal at least 24 hours before the end of the current period. You will be charged for renewal within 24 hours prior to the end of the current period. You may manage your subscription and turn off auto-renewal in your iTunes account settings after purchase. Refunds are not provided for the unused portion of any term, and any unused portion of a free trial period will be forfeited when a purchase is made.

Privacy Policy:
https://apptimal.uk/check-in-privacy
Terms of Service:
https://apptimal.uk/check-in-terms

## Key features

- Real-time customer tracking
- Multi-entrance support
- User access levels
- Queue management
- Capacity monitoring
- Historic data overview

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Small Plan - Monthly | $9.99 | per month |
| Large Plan - Monthly | $15.49 | per month |
| Small Plan - Annual | $101.99 | per year |
| Large Plan - Annual | $154.99 | per year |
| Mall Plan - Annual | $499.99 | per year |
| Mall Plan - Monthly | $50.99 | per month |


## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/customer-check-in/id1517993142/reviews.md

### 1/5 — Not what it claims to be

*2020-12-12*

I consider myself fairly competent, but I cannot find a way to upgrade to use multiple entrances. Also, the largest number shown is the percentage, not actual number of people on the store. The description is very deceiving.

## Frequently asked questions about Customer Check

### What are the subscription plans for Customer Check-In?

Customer Check-In offers three subscription tiers: Small Plan (1 Entrance) for £9.99/month or £99.99/year, Large Plan (2 Entrances) for £14.99/month or £149.99/year, and Mall Plan (8 Entrances) for £49.99/month or £499.99/year. All plans include a 3-day free trial.

### How does Customer Check-In handle subscriptions and renewals?

Subscriptions are charged through your iTunes account and automatically renew unless auto-renewal is turned off at least 24 hours before the current period ends. You will be charged for renewal within 24 hours prior to the end of the current period.

### Can I cancel my Customer Check-In subscription?

Yes, you can manage your subscription and turn off auto-renewal in your iTunes account settings after purchase. Refunds are not provided for unused portions of any term.

### What devices is Customer Check-In compatible with?

Customer Check-In is available on iPhone, iPad, and iPod. It is designed for iOS devices.

### What is the age rating for Customer Check-In?

Customer Check-In has an age rating of 4+, making it suitable for a wide range of users.

### Does Customer Check-In have ads?

No, Customer Check-In does not contain advertisements. It is an ad-free application.

### How often is Customer Check-In updated?

Customer Check-In was last updated on June 13, 2020, with version 1.0. Information on update frequency beyond this is not provided.

### What is the user sentiment for Customer Check-In?

Customer Check-In has a rating of 1.0 stars from 1 rating, indicating very low user satisfaction based on available data.

## Version history (last 1 release)

### 1.0 — 2020-06-13

No release notes.

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All apps by Apptimal Ltd: https://appshunter.io/developer/991562094

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*