# Customer Direct — AIT Worldwide Logistics > Nationwide on-demand delivery for big and bulky retail items. (iPhone/iPad app by Bear Code, LLC.) - Source: https://appshunter.io/ios/app/customer-direct/id1460705967 (this page in markdown: same URL + `.md`) - Developer: [Bear Code, LLC](https://appshunter.io/developer/1460705966) - Category: Lifestyle, Utilities - Price: Free - Rating: 1.87/5 from 15 App Store ratings · 6 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 19 MB - Languages: English - Released: 2019-08-19 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/customer-direct/id1460705967/reviews.md ## What is Customer Direct? AIT Worldwide provides nationwide on-demand, same-day or scheduled delivery to your home or business from retail stores. We specialize in delivering big and bulky items. Additional available services include: white glove, in-home assembly and oversize delivery. Live customer service is available 27/7/365. ## Key features - On-demand delivery - Scheduled delivery - Big and bulky item delivery - White glove service - In-home assembly - Oversize delivery ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/customer-direct/id1460705967/reviews.md ### 1/5 — Doesn’t work *2024-11-02, version 1.0.30* When you try to submit for a quote it just tells you to check your internet and try again. My internet was fine and worked on every other app. Tried for half an hour and no luck. Guess I’ll go to another store. ### 1/5 — Shipment *2024-07-17, version 1.0.30* This app does not allow you to track your shipments. ### 1/5 — Unpredictable, Unreliable, Waste of Time *2024-01-14, version 1.0.30* This app is super difficult to use and it seems that the company is unreliable. I was prompted to enter tons of information along with a photo and the app still could not generate a quote, estimated delivery date or any other information. I called and spoke with a representative who was nice enough but also couldn't provide any information. They invited me to pay in advance and shared that someone might follow up with me but they couldn't be sure. Hard pass and an hour of my time I wish I didn't spend trying to schedule with them. I decided to go with a different company. ### 1/5 — Horrible app *2023-05-08, version 1.0.30* I put all of my info in for my delivery and when I pressed continue to delivery date, it timed out after a minute or so and then said there was a problem and to try again. I tried 4 times and then the next day and the same thing happened. Don’t use the app. Go old school and call to set up your delivery ### 1/5 — App is weak *2021-10-16, version 1.0.26* GoShare is the real dea foe on demand last mile delivery. ### 1/5 — Not easy to book *2020-03-14, version 1.0.21* This app is hard to make a booking for deliveries. Tried making one several times and it gave me a zero $ estimate. Then had to call their customer service rep. She was very rude and the goes on to tell me that my delivery would be $400-$600 but she wasn’t sure. Had to find somebody else that gave me an actual price. Tried the app on different occasions every time it says $0 for estimate but you have to call to get a range of pricing. Needs to work out the kinks and have pricing available ## Frequently asked questions about Customer Direct ### What kind of items can Customer Direct deliver? Customer Direct specializes in delivering big and bulky items from retail stores. This includes furniture and other large goods that may require special handling. ### Does Customer Direct offer assembly services? Yes, Customer Direct offers in-home assembly as an additional service. They also provide white glove service for specialized delivery needs. ### Is Customer Direct available nationwide? Yes, Customer Direct provides nationwide delivery services. They can pick up items from retail stores and deliver them to your home or business. ### What are the delivery options with Customer Direct? Customer Direct offers both on-demand and scheduled delivery options. You can choose same-day delivery or schedule a delivery for a future date. ### How can I contact customer service for Customer Direct? Live customer service is available 24/7/365 for Customer Direct. This ensures you can get assistance whenever you need it. ### What devices is Customer Direct available on? Customer Direct is available on iPhone, iPad, and iPod devices. It is designed for iOS users. ### When was Customer Direct last updated? Customer Direct was last updated on February 21, 2023. The latest version is 1.0.30. ### What is the age rating for Customer Direct? Customer Direct has an age rating of 4+. This indicates it is suitable for a wide range of users. ## Version history (last 5 releases) ### 1.0.30 — 2023-02-21 Update to store listings ### 1.0.29 — 2023-02-14 Changed branding to reflect AIT Worldwide Logisitics ### 1.0.28 — 2022-09-09 Addition of the Sierra Brand to our store offerings. User interface and usability improvements. ### 1.0.26 — 2021-05-19 Bug Fixes - Fixed issue where modal was blocking camera and photo library ### 1.0.6 — 2021-03-04 Bugs - Fixed scrolling issues Features - Improved auto-suggestions - Improved order ratings - Improved keyboard interactions - Improved app size - Improved order submission error codes - Added contactless delivery option - Various UI improvements ## Apps similar to Customer Direct | App | Rating | Price | Category | | --- | --- | --- | --- | | [Taskrabbit Delivery](https://appshunter.io/ios/app/taskrabbit-delivery/id881999615) | 4.7 (37,944) | Free | Lifestyle | | [iBridge](https://appshunter.io/ios/app/ibridge/id594495700) | 2.4 (70) | Free | Lifestyle | | [Union League of Philadelphia](https://appshunter.io/ios/app/union-league-of-philadelphia/id1024000961) | 3.1 (21) | Free | Lifestyle | | [Urban Dog Bar](https://appshunter.io/ios/app/urban-dog-bar/id6504560808) | 4.8 (94) | Free | Lifestyle | | [Riverlights](https://appshunter.io/ios/app/riverlights/id1477481595) | 4.3 (6) | Free | Lifestyle | | [West St. Dog](https://appshunter.io/ios/app/west-st-dog/id1567806196) | 4.8 (51) | Free | Lifestyle | ## Related topics [AIT](https://appshunter.io/ios/topics/ait) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*