# Customer Spark — user reviews > 490 indexed App Store user reviews of Customer Spark by Walmart, rated 4.90/5 from 11,872 ratings. - Source: https://appshunter.io/ios/app/customer-spark/id1638777395/reviews - App overview in markdown: https://appshunter.io/ios/app/customer-spark/id1638777395.md - Rating breakdown: 5★ 10,959 · 4★ 521 · 3★ 136 · 2★ 66 · 1★ 190 ## What do users think of Customer Spark? Overall sentiment: positive **Pros** - 🚀 Great surveys - 👍 Easy to use and earn - 👍 Fabulous - 👍 Grateful - 👍 Sharing - 👍 One of best consumer panels! - 👍 Thankful - 👍 Always something new - 👍 Love Spark - 👍 Great App - 👍 I matter - 👍 Spark Community - 👍 Icing on the cake - 👍 Ease of use - 👍 Awesome - 👍 Paid for a voice - 👍 Love getting paid for doing surveys - 👍 Love it - 👍 Love! - 👍 Love it!! - 👍 Money - 👍 Spark App - 👍 I love my favorite Walmart survey App. - 👍 Review Spark - 👍 Yup $50 - 👍 Awesome! **Cons** - 🐛 Lack of customer service - 🐛 Not without its bugs and issues - 🐛 The app needs some work - 🐛 App Could Use Some Work - 🐛 Very Misleading - 🐛 Program is fine, app is not - 🐛 Don't meet requirements? - 🐛 Terrible - 🐛 Worthless app, can't even log in. - 🐛 Won't recognize log-in - 🐛 IPad version is awful - 🐛 Poor formatting on iPad - 🐛 The new customer spark App needs work - 🐛 App as bad as the instructions they sent - 🐛 Terrible App **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (12 of 490) ### 3/5 — Surveys aren’t loading *2026-08-19, version 1.34.23* I am getting notifications to complete surveys for extra points and the surveys won’t load. This is making me miss out on the points. Please fix this! It happens on the app and the website. ### 4/5 — Good app but buggy *2026-08-19, version 1.34.23* It’s a good app and the premise is awesome. With that being said it’s very buggy doesn’t load very well and just overall is very slow but other than that I really like the app! ### 4/5 — Great App *2026-08-18, version 1.34.23* Unfortunately, the “new” weekly quests aren’t working. Using iPhone SE (3rd Generation) and getting “something went wrong. There was a problem loading the survey. Please try again.” ### 2/5 — Glitches *2026-08-12, version 1.34.23* Fix the app ### 4/5 — Enjoyable *2026-08-12, version 1.34.23* Pretty good app overall. The questionnaires are quick and easy for the most part. They don’t take up too much time and are easy to understand and go through. I wish there was the ability to use whatever amount of funds you have available instead of waiting until you reach $5 and $10 increments at a time. ### 2/5 — App and surveys are no good *2026-08-09, version 1.34.23* App is to slow and not enough surveys to do. ### 3/5 — If you can get it to open *2026-07-31, version 1.34.23* Enjoy most of the questionnaires but it’s hard to get to them. You are always losing my password. It’s fun but ridiculously hard to use ### 2/5 — Fun but not worth it *2026-07-31, version 1.34.23* I like to do the surveys but I never get the promised reward amount I always get way less or none at all. Walmart sparks Owes me I’ve reached out but they won’t help. So because of that I don’t know if I will continue. I have all the records of all the surveys and points I got but they make excuses why they won’t fix their short changing customers. If Walmart sparks gave the rewards due it would be cool. I’ve lost interest with their tricks ### 2/5 — Not functioning properly *2026-07-30, version 1.34.23* I never had problems with this app in this past. However, the app has recently been experiencing numerous problems. I cannot load the periodic surveys anymore. I can only load the weekly surveys, and even those are sporadic. I contacted customer support, but I have not received any assistance. I guess this requested app review popped up on the wrong or right day—depending how you look at it. ### 5/5 — Love it *2026-07-29, version 1.34.23* Saves me sooo much money and it’s fun ### 5/5 — Very interesting topic *2026-07-28, version 1.34.23* I enjoy taking the surveys. They always have interesting topics and makes me think about how I make my choices online or at the store. ### 2/5 — Spark *2026-07-28, version 1.34.23* Not good doesn’t load surveys half the time ## Most critical reviews (10 lowest-rated) ### 1/5 — Issues with everything *2026-08-19, version 1.34.23* First off everytime you try to do a survey it says sorry something went wrong and it won’t open no matter what you do. I mean you can try and back out and go back in and still get the same issue. ### 1/5 — Not able to launch any survey *2026-08-19, version 1.34.23* Only getting error sorry something went wrong, doesn’t work at all ### 1/5 — Sucky App *2026-08-19, version 1.34.23* Don’t download this app, it doesn’t work properly! ### 1/5 — Pay attention to your points *2026-08-16* This app slowed down and got extremely poor after they disappeared for about 3 months last year. Dropped the points for each quests to 20 points each, now we still aren’t getting our points. I was only rewarded for one quest out of 3 and I reached out to customer service who claimed they fixed the issue and they did not. Formerly, we used to get about 60 or 80 points per quests, now it’s 20 and they are playing with that as well. It had to be a Walmart thing because even their Spark Driver app dropped the pay so bad that people can’t work like they used to to make a decent wage. The only thing that hasn’t dropped is Walmart’s prices. Delete this app if you are not fond of being used by Walmart. ### 1/5 — Garbage app and worse customer service *2026-08-12, version 1.34.23* I have not received the last 3 gift cards and your customer service is a joke. “We’ll look into this” and nothing ever happens. If I was this awful at my job, I would be fired. ### 1/5 — Misleading *2026-08-06, version 1.34.23* Every time I get a survey for 100 points I only get 10 and I’ve been doing this for a couple years! And if you email and ask why they never give a legitimate answer! The surveys don’t work a lot of the time and you don’t get the 200 and 500 point surveys it shows on here ever! ### 1/5 — Don’t bother *2026-08-06, version 1.34.23* Gift card redemption has been broken since at least April with no help from support. They don’t even answer emails anymore. I wouldn’t bother even trying. You’ll never get your gift cards. ### 1/5 — Worst app ever *2026-08-01, version 1.34.23* I have tried to get into my app and it wouldn’t let me in. Uninstalled and reinstalled app many times. Have talked with help desk tech and have gotten no where. I am getting closer to get the 50.00 gift card but probably won’t get one because somehow with this app being so messed up they won’t give it to me! I feel like it’s a scam ### 1/5 — App needs work *2026-07-25, version 1.34.23* I now have two activities each worth 100 points that won't load. Each one hangs up the whole app. ### 1/5 — Gift cards *2026-07-25, version 1.34.23* I love this app but you do not get your gift cards. I was getting them to start off with but the last three I never received. I have notified them several times ## Most praised reviews (10 highest-rated) ### 5/5 — Spark from Walmart *2026-08-19, version 1.34.23* Easy to use and fun weekly surveys. Able to earn Walmart gift cards. ### 5/5 — Excellent *2026-08-19, version 1.34.23* Exceptional app love & enjoy the survey’s & activities they give us to do every other week gives me something to do & look forward to doing & receiving rewards for it as well !! Walmart is my favorite store as well . ### 5/5 — Fun and rewarding *2026-08-16, version 1.34.23* What a fun and easy way to earn opportunities to buy more things in Walmart, one of our favorite places to shop! ### 5/5 — Love my Spark *2026-08-12, version 1.34.23* I love participating in customer spark! It’s always interesting thought provoking conversations! ### 5/5 — Reviews *2026-08-08, version 1.34.23* Great app ### 5/5 — My favorite *2026-08-06, version 1.34.23* I absolutely love Customer Park! ### 5/5 — Point Winner *2026-08-06, version 1.34.23* Great way to accumulate points towards a gift card and have fun answering the questions. ### 5/5 — The Great Value brand of products. *2026-07-30, version 1.34.23* Walmart has done an awesome job of making the Great Value brand an everyday purchase. I buy just about everything I need from the Great Value brand name. I’m very impressed with Walmart for their products and availability from the Great Value brand of products. Keep up the great product development. ### 5/5 — Love It! *2026-07-30, version 1.34.23* I absolutely love doing surveys on this. ### 5/5 — Love this app *2026-07-29, version 1.34.23* 100 stars for me --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*