# CustomerBase: For Businesses — Manage Your Local Business

> All-in-one business management software for sales, operations, and customer service. (iPhone/iPad app by Business Solutions, LLC.)

- Source: https://appshunter.io/ios/app/customerbase-for-businesses/id1531441739 (this page in markdown: same URL + `.md`)
- Developer: [Business Solutions, LLC](https://appshunter.io/developer/1531441741)
- Category: Business
- Price: Free
- Rating: 4.56/5 from 9 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.1 · 169 MB
- Languages: English
- Released: 2021-03-20
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/customerbase-for-businesses/id1531441739/reviews.md

## What is CustomerBase?

CustomerBase provides the most powerful small business software that is used by thousands of business owners to manage sales, operations, reputation management, and customer service. Send invoices, schedule and dispatch your employees, create estimates, generate reviews and accept payments all in one software app.

CRM Highlights:
‣ All sms and email messaging with customers is tracked and completed within the app
‣ Record phone calls between employees and customers to improve service
‣ CRM to keep track of customer records and history
‣ Send customers a text message to let them know you're on your way
‣ Get customer sign-off with signature approval
‣ Share custom forms and checklists with your customers to show off what was done
‣ Allow customers to pay invoices and book new work online

Payment Processing:
‣ Get paid in-person and on-site with our credit card reader or manually enter payment info
‣ Get paid even faster with online with sms/email and in-app payment processing
‣ Analyze payment performance insights within the app
‣ Book jobs from your website, over the phone, on google, on facebook, and more
‣ Customers can approve estimates and invoices online

Scheduling and Job Management:
‣ Drag and drop calendar editing
‣ Dispatchers organize jobs and book jobs for employees
‣ Update employees on job modifications via push and sms notifications on their phones
‣ Dispatchers optimize routes to be efficient with employee schedules
‣ Take notes on the job, add photos, track expenses, update invoices until the job is complete

Small Businesses We Service:
CustomerBase is used by many industries including:
‣ appliance repair
‣ carpet cleaning
‣ cleaning
‣ contracting
‣ handyman services
‣ HVAC
‣ landscaping
‣ lawn care
‣ painting
‣ pest control
‣ plumbing
‣ pressure washing
‣ window cleaning
‣ and over 30+ more

Additional Features:
‣ Import job history
‣ customer database
‣ price list import and customization
‣ Sync job data
‣ reconcile payments and invoices via Quick books Online

#1 in Customer Support:
‣ Our support team is recognized as the best in the business by small business owners time and time again.
‣ We are always here to help with phone support and email support.

## Key features

- Invoice and estimate creation
- Employee scheduling and dispatch
- Customer relationship management (CRM)
- Online payment processing
- Reputation management
- Job management and tracking

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/customerbase-for-businesses/id1531441739/reviews.md

### 5/5 — Amazing app

*2024-04-18*

Really amazing app! It has helped me manage my clients  better. As well as the customer service is amazing and always ready to help.

### 5/5 — Great service

*2023-04-14*

I own a small rapidly expanding electrical contracting company. Customer base helps me stand out from my competitors with reasonable prices and justifiable prices. The customer service rep Vincent is great.

### 5/5 — Great app that made life easier

*2023-03-15*

Once I got everything set up with my account manager over the phone. It really made me realize how difficult I made thing for myself. The customization for the entire app and using what helped me out with my business really made me a believer. Id suggest anyone to try it out if you want to save some money on transaction fees too. Got a good deal

### 5/5 — Great app and better features!

*2023-03-02*

This app has made my business bookings and payments seamless and easy! I’ve used many other platforms and this one is the best of all of them. My favorite thing about it is the QR code payment processing. My clients love it!

### 5/5 — Super easy to use

*2023-03-02*

This app changed the way I run my business.  It’s so easy to use and I am so much more efficient with my time.  The support team is also super friendly and their response time is great! I would recommend this app to anyone running a small business not only do you save money but you are more efficient as a business owner.

### 5/5 — Best CRM for managing my business

*2023-03-02*

I tried about every crm software out there and CustomerBase is by far the best in all areas. The lower credit card processing fees, the ability to integrate booking to my website and manage bookings across all my team, tasks for the business, text messages and emails into the business, outstanding invoices, easily send out paylinks for customers to pay from their phones and a bunch of other features. Top app out there for businesses. Thank you!!

### 1/5 — Go to business app

*2023-01-27*

This app has saved my life!  The scheduling is extremely easy and has made me managing my day a breeze. Payment processing is fantastic i came from square and it is definitely a step up

## Frequently asked questions about CustomerBase

### What industries does CustomerBase serve?

CustomerBase is designed for a wide range of service industries, including appliance repair, cleaning services, contracting, HVAC, landscaping, plumbing, and many more. It supports over 30 different business types.

### How does CustomerBase handle customer communication?

CustomerBase tracks all SMS and email messaging with customers directly within the app. It also allows you to record phone calls between employees and customers to help improve service quality.

### Can customers pay invoices and book services through CustomerBase?

Yes, customers can approve estimates and invoices online, and pay for services directly through the app. They can also book new work online, facilitating a smoother transaction process.

### How does CustomerBase assist with employee scheduling and dispatch?

The app features drag-and-drop calendar editing for easy scheduling. Dispatchers can organize jobs, book them for employees, and optimize routes for efficient scheduling. Employees receive updates via push and SMS notifications.

### Does CustomerBase offer customer support?

Yes, CustomerBase is recognized for its #1 customer support. They offer phone and email support to assist users with any questions or issues they may encounter.

### What are the integration capabilities of CustomerBase?

CustomerBase can reconcile payments and invoices via QuickBooks Online. It also allows for price list import and customization, and syncs job data for better organization.

### Is CustomerBase available on multiple devices?

CustomerBase is supported on iPhones and iPads, allowing business owners to manage their operations from various Apple devices.

### How often is CustomerBase updated?

The app was last updated on May 31, 2024, indicating active development and regular improvements. The latest version is 1.5.90.

## Version history (last 5 releases)

### 1.5.90 — 2024-05-31

Tap to pay.
Multiple appointments support.
Credit card payments.

### 1.5.82 — 2024-01-18

Fixed payments via readers

### 1.5.72 — 2023-11-16

Bug fixes.

### 1.5.71 — 2023-11-03

Bug fixes.

### 1.5.60 — 2023-05-22

Added notifications about poor internet connection.
Short URLs from SMS and other messengers open in the application.
Several bugs fixed.

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## More apps by Business Solutions, LLC

- [CustomerBase: Tap to Pay + POS](https://appshunter.io/ios/app/customerbase-tap-to-pay-plus-pos/id6502709407)

All apps by Business Solutions, LLC: https://appshunter.io/developer/1531441741

## Related topics

[bace customer](https://appshunter.io/ios/topics/bace-customer)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
