# Customerly – AI Chat & Support — AI Chat & Support Anywhere > AI-powered mobile customer support suite for teams. (iPhone/iPad app by Customerly.) - Source: https://appshunter.io/ios/app/customerly-ai-chat-and-support/id6740271424 (this page in markdown: same URL + `.md`) - Developer: [Customerly](https://appshunter.io/developer/1299925658) - Category: Business, Productivity - Price: Free - Rating: 5.00/5 from 1 App Store ratings - Age rating: 4+ - Requires: iOS 15.1 · 43 MB - Languages: American English - Released: 2025-01-27 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/customerly-ai-chat-and-support/id6740271424/reviews.md ## What is Customerly? A smarter, faster way to deliver customer support anytime, anywhere. Customerly Mobile App is the first to empower teams on the go with AI capabilities for customer support. Designed for support agents, managers, and teams, it streamlines communication, enables collaboration, and ensures faster resolutions – all from your mobile device. With AI-powered tools, Customerly makes replying, summarizing, and managing conversations smarter and more efficient than ever, setting a new standard for mobile customer service apps. Key Features: Revolutionary AI Capabilities on the Go • Automatically reply, summarize, and expand conversations with advanced AI tools. • Save time while maintaining a human-like, professional tone in every interaction. Manage Multiple Inboxes with Ease • Seamlessly switch between inboxes and keep customer communication organized. Advanced Search and Filters • Search conversations instantly and filter by tags, status, or priority for focused efficiency. Real-Time Collaboration with Internal Notes • Use @mentions to involve teammates and share internal notes to keep everyone aligned. Global Communication Simplified • Translate messages instantly to communicate with customers worldwide. Smart Conversation Management • Snooze, assign, or send conversation transcripts to manage your workload effectively. Comprehensive Customer Insights • Access detailed customer profiles with tags, custom properties, ratings, events, and lists. Share Help Center Articles and Canned Responses • Provide quick, consistent answers directly from your mobile device. Attach Files Easily • Share images, documents, and other files to resolve issues efficiently. Why Choose Customerly? Customerly is the first mobile app to integrate AI into customer support workflows, offering unparalleled convenience and efficiency. Whether you’re switching from Intercom, Zendesk, or Crisp, Customerly is designed for modern teams that need smarter tools, better collaboration, and a faster way to connect with customers. • AI-Powered Conversations: Save time and enhance quality with AI replies and summaries. • Team Collaboration Made Simple: Use @mentions and notes to align effortlessly. • Real-Time Notifications: Stay informed of critical updates, no matter where you are. • Comprehensive Customer Insights: Understand customer needs better with rich profiles and history. Perfect for Modern Support Teams Customerly sets a new standard for mobile customer service. It’s not just a live chat app – it’s a complete mobile customer support suite designed for teams on the go. Download Customerly now and be part of the revolution in mobile AI-powered customer support. ## Key features - AI-powered replies and summaries - Manage multiple inboxes - Real-time collaboration with notes - Instant message translation - Advanced search and filters - Customer insights and profiles ## Frequently asked questions about Customerly ### What are the main AI features of Customerly? Customerly offers revolutionary AI capabilities on the go, including automatic replies, conversation summarization, and expansion. These tools are designed to save time while maintaining a professional tone in customer interactions. ### How does Customerly facilitate team collaboration? Customerly enables real-time collaboration through internal notes and @mentions, allowing teammates to easily involve each other and stay aligned on customer issues. This ensures everyone is on the same page for faster resolutions. ### Can Customerly help with global communication? Yes, Customerly simplifies global communication by offering instant message translation. This allows teams to effectively communicate with customers worldwide, regardless of language barriers. ### What kind of customer insights does Customerly provide? Customerly provides comprehensive customer insights, including access to detailed customer profiles. These profiles contain tags, custom properties, ratings, events, and lists, helping teams understand customer needs better. ### How does Customerly compare to other support platforms? Customerly is the first mobile app to integrate AI into customer support workflows, offering unparalleled convenience and efficiency. It is designed for modern teams seeking smarter tools and better collaboration compared to platforms like Intercom, Zendesk, or Crisp. ### Is Customerly available on different devices? Customerly is supported on iPhone, iPad, and iPod devices, making it accessible for teams using Apple's mobile ecosystem. ### What is the update frequency for Customerly? The latest version of Customerly is 2.5.3, and it was last updated on May 5, 2026. This indicates a commitment to regular updates and improvements. ### Does Customerly have ads? Customerly is free and does not contain advertisements, allowing for an uninterrupted user experience. ## Version history (last 5 releases) ### 2.6.4 — 2026-08-08 Viewing image attachments is now a better experience overall — previews load more cleanly, and the fullscreen viewer has been polished up too. ### 2.6.3 — 2026-08-06 We improved how the support page behaves, making the experience smoother and more reliable. ### 2.6.2 — 2026-08-04 We made some under-the-hood security improvements to keep your data safe. We recommend updating to this version as soon as possible. ### 2.6.1 — 2026-07-22 What's New You can now organize and filter your inbox with Views, making it easier to focus on what matters most and keep your conversations under control. Improvements Opening images in full screen is now a smoother and more polished experience. Bug Fixes Fixed an issue that could cause unexpected behavior when switching between projects. ### 2.5.3 — 2026-05-05 We've been listening to your feedback! This update addresses a handful of crashes some users were experiencing, making the app more stable and reliable for everyone. As always, if you run into anything unexpected, don't hesitate to reach out — we're here to help. ## Apps similar to Customerly | App | Rating | Price | Category | | --- | --- | --- | --- | | [ChatBooster - Social Commerce](https://appshunter.io/ios/app/chatbooster-social-commerce/id6502340944) | — | Free | Business | | [Heap Chat: Support Dashboard](https://appshunter.io/ios/app/heap-chat-support-dashboard/id6747664061) | — | Free | Business | | [TruChat by TruVisibility](https://appshunter.io/ios/app/truchat-by-truvisibility/id1350393662) | 3.0 (2) | Free | Business | | [RodBotAI](https://appshunter.io/ios/app/rodbotai/id6749023265) | — | Free | Business | | [Featurebase Mobile](https://appshunter.io/ios/app/featurebase-mobile/id6749693286) | 5.0 (1) | Free | Business | ## More apps by Customerly - [Live Chat Customer Support](https://appshunter.io/ios/app/live-chat-customer-support/id1262760064) All apps by Customerly: https://appshunter.io/developer/1299925658 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*