# CustomerOne

> Official mobile app for Tata Motors Finance users to manage loans and payments. (iPhone/iPad app by TATA CAPITAL FINANCIAL SERVICES LIMITED.)

- Source: https://appshunter.io/ios/app/customerone/id1496139400 (this page in markdown: same URL + `.md`)
- Developer: [TATA CAPITAL FINANCIAL SERVICES LIMITED](https://appshunter.io/developer/992081019)
- Category: Finance
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 80 MB
- Languages: American English
- Released: 2020-02-03
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/customerone/id1496139400/reviews.md

## What is CustomerOne?

Customer One is Tata Motors Finance’s official mobile application for users. It is a secure and comprehensive mobile application having the following key features :
• View your EMI details & payments made
• Download statement of account, repayment schedule
• Make online payments
• Register a query/concern
• Access new offers/check loan eligibility.

## Key features

- View EMI details and payments
- Download statement of account
- Download repayment schedule
- Make online payments
- Register queries/concerns
- Access new offers
- Check loan eligibility

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/customerone/id1496139400/reviews.md

### 1/5 — Unable to pay the EMI

*2024-11-01*

While paying the EMI it’s not allowing most of the time. It gives Amount not matched’ error or ‘Kindly enter valid UPI id’ . Please fix this issues

### 1/5 — App doesn’t even open

*2024-02-08*

It’s just loading symbol even for hours 
Literally this app doesn’t even open

### 1/5 — Not showing anything

*2023-11-19*

0 live account showing

**Developer response:** Thanks for sharing your feedback. We sincerely regret to know that you are unable to view the loan account details. We would request you to please write to us on customercare@tmf.co.in from your registered email ID with the screenshot error. Our Customer Care Executive will assist you resolve your queries/concerns.

### 1/5 — Bad

*2022-09-02*

Not working probably this application mostly time has hanging problems

**Developer response:** Thanks for your feedback. We are concerned to note that you are unhappy with our services. Pls write to us on customercare@tmf.co.in from your registered email ID. Our Customer Care Executive will assist you resolve your queries/concerns

### 1/5 — Not a good app to use

*2022-05-01*

Hi Team, The app is really not responding when ever any of the option is selected And this app is not having much information about the customer and contractor details Example :- 1) Under contact us option, when ever an case I’d is searched the app not even shows any result and navigated back to contact us menu 2) Even I select the “Receipt” option the app simply loads and navigate back to main menu This makes one user not to use the app Please fix those issue and make more user friendly

**Developer response:** Thanks for your feedback. We are concerned to note that you are unhappy with our services. Pls write to us on customercare@tmf.co.in from your registered email ID. Our Customer Care Executive will assist you resolve your queries/concerns

### 1/5 — Not working

*2021-10-09, version 2.1.0*

Immediate update is needed

### 1/5 — NOT WORKING Preclosure statement download

*2021-06-13, version 2.1.0*

Preclosure statement download not working and from website also it is not working

### 1/5 — Useless app

*2021-02-04*

This app is useless and your customer care urge to use this app for all details knowing that this app will not work for IOS. It is waste of time.

**Developer response:** Thanks for sharing your feedback. We sincerely regret that you are unable to login. Pls write to us on customercare@tmf.co.in from your registered email ID. Our Customer Care Executive will assist you resolve your queries/concerns

### 1/5 — Not able to login

*2020-10-27, version 1.0.5*

I am trying to login in my iPhone but it is getting closed.

Pls keep the bugs cleared 

Waiting for your update

I am trying since 1 year

### 1/5 — App crash

*2020-10-19, version 1.0.5*

App crashes each time I try to login with OTP.
Need fixing

## Frequently asked questions about CustomerOne

### What does CustomerOne do?

CustomerOne is the official mobile application for Tata Motors Finance users. It allows you to securely manage your loan accounts, view payment history, download important documents, and make online payments.

### What are the key features of CustomerOne?

Key features include viewing EMI details and past payments, downloading your statement of account and repayment schedule, making online payments, registering queries or concerns, accessing new offers, and checking your loan eligibility.

### Is CustomerOne free to use?

Yes, CustomerOne is a free application provided by Tata Motors Finance for its users. There are no charges to download or use the core features of the app.

### Who is CustomerOne for?

This app is designed for existing customers of Tata Motors Finance who are looking for a convenient way to manage their vehicle loans and related financial activities on their mobile devices.

### Can I check my loan eligibility with CustomerOne?

Yes, the application allows you to check your loan eligibility. You can also access new offers and manage your existing loan accounts, including making payments and viewing your financial statements.

## Version history (last 5 releases)

### 6.2.0 — 2025-08-30

MPIN functionality added

### 6.1.0 — 2025-07-16

Tata Motors Finance is now a part of Tata Capital Limited.

### 6.0.0 — 2025-05-07

Entire UI is revamped to match the design and colorscheme of Apps by Tata Capital, As Tata Motors Finance is going to be part of Tata Capital here onwards.

### 5.6.0 — 2025-02-19

Deploying Fuel Loan module with Web Version

### 5.5.0 — 2025-01-07

Flutter SDK version upgraded
Few Enhancements

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## More apps by TATA CAPITAL FINANCIAL SERVICES LIMITED

- [TATA Capital Loan & Wealth App](https://appshunter.io/ios/app/tata-capital-loan-and-wealth-app/id1451688163)
- [Moneyfy: SIP, MF, ELSS & Loans](https://appshunter.io/ios/app/moneyfy-sip-mf-elss-and-loans/id1479549912)
- [Tata Capital–Commercial & SME](https://appshunter.io/ios/app/tata-capitalcommercial-and-sme/id1491038059)
- [TCL Smart Assist](https://appshunter.io/ios/app/tcl-smart-assist/id1570618973)
- [Tata Capital Engage](https://appshunter.io/ios/app/tata-capital-engage/id6745811274)

All apps by TATA CAPITAL FINANCIAL SERVICES LIMITED: https://appshunter.io/developer/992081019

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*