# CustomerOne — user reviews > 50 indexed App Store user reviews of CustomerOne by TATA CAPITAL FINANCIAL SERVICES LIMITED. - Source: https://appshunter.io/ios/app/customerone/id1496139400/reviews - App overview in markdown: https://appshunter.io/ios/app/customerone/id1496139400.md ## Newest reviews (19 of 50) ### 1/5 — App crashes on entering the OTP *2020-10-18, version 1.0.5* Hi i have installed this app in iPhone 7 , when i try to login with OTP app is crashing ### 1/5 — App not working properly in IOS. *2020-09-16* Hi I am a customer of Tata motors when I entered the OTP the app automatically close and shut down pls take immediate action on this and its happen in IOS. Pls see to it **Developer response:** Thanks for sharing your feedback. We sincerely regret that you are unable to login. Pls write to us on customercare@tmf.co.in from your registered email ID. Our Customer Care Executive will assist you resolve your queries/concerns ### 1/5 — Not working on ios *2020-09-12, version 1.0.5* App is crashing when u enter otp. ### 1/5 — Does not work *2020-09-02, version 1.0.5* App does not work. After entering OTP it get crashed.. Try to fix it asap. Thanks ### 1/5 — App is useless and not working *2020-08-24* The app is not working at all. As soon as we enter the OTP the app crashes and shuts down automatically. No efforts have been taken in order to resolve this issue by the app developers or Tata Motors technical team. Hope it gets attended and fixed asap. ### 1/5 — App doesn’t work *2020-08-21* After entering otp, app is getting crashed and closed automatically.. please fix this bug first in order to allow customers to use the app! ### 1/5 — App crashes *2020-08-21, version 1.0.5* This app crashes every time i try to login. It’s been almost 6 months. Don’t know What is Tata motors doing. ### 1/5 — App forced close *2020-08-20, version 1.0.5* After entering OTP, app disappears ### 1/5 — Update the app and remove the bugs *2020-08-16, version 1.0.5* As soon as i send for the OTP for login the app crashes. ### 1/5 — Inka app sabse bada binod hai *2020-08-12, version 1.0.5* Itbi badi company chalate hai, aur ek app inse handle nahi ho raha, pehle log in karte waqt jo app crash ho raha hai use thik karo baadme aap pramot karo, se baar baar msg karke app download karne bolte hai, ajab chu**yapa laga rakkha hai ### 1/5 — Disappear Frequently *2020-08-04* During login process; once OTP came for login this mobile application crashed many time. Finally, useless application. Try to fix it. ### 1/5 — Worst app *2020-08-04, version 1.0.5* When I get OTP to fill it gets automatically closed. So stop promoting this app. Waste fellows ### 1/5 — App doesnt function *2020-08-04, version 1.0.5* It just disappears after entering OTP.. Can someone fix this? ### 1/5 — Not working *2020-08-02, version 1.0.5* It is not at all opening very bad app ### 1/5 — Worst *2020-08-01* Worst app and worst website i have ever seen! No information at all’! About ones loan account! Useless customer support! Lack of information! ### 1/5 — It does not work on iPhone XR . *2020-07-15, version 1.0.5* It’s a waste installing on iPhone XR . It doesn’t work. Raised this concern and found that they are least bother to fix ### 1/5 — Worst experience *2020-07-06* Hello tata I have downloaded this app on my iphone 7 at least 10 times. While inserting otp the application gets closed. Kindly resolve this issue. ### 1/5 — APP not opening *2020-07-05, version 1.0.5* While entering the OTP . Automatically closed. ### 1/5 — App crashes *2020-07-01* App crashes when o try to login. Tried reinstalling but doesn’t work. The app is as pathetic as customer service ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to pay the EMI *2024-11-01* While paying the EMI it’s not allowing most of the time. It gives Amount not matched’ error or ‘Kindly enter valid UPI id’ . Please fix this issues ### 1/5 — App doesn’t even open *2024-02-08* It’s just loading symbol even for hours Literally this app doesn’t even open ### 1/5 — Not showing anything *2023-11-19* 0 live account showing **Developer response:** Thanks for sharing your feedback. We sincerely regret to know that you are unable to view the loan account details. We would request you to please write to us on customercare@tmf.co.in from your registered email ID with the screenshot error. Our Customer Care Executive will assist you resolve your queries/concerns. ### 1/5 — Bad *2022-09-02* Not working probably this application mostly time has hanging problems **Developer response:** Thanks for your feedback. We are concerned to note that you are unhappy with our services. Pls write to us on customercare@tmf.co.in from your registered email ID. Our Customer Care Executive will assist you resolve your queries/concerns ### 1/5 — Not a good app to use *2022-05-01* Hi Team, The app is really not responding when ever any of the option is selected And this app is not having much information about the customer and contractor details Example :- 1) Under contact us option, when ever an case I’d is searched the app not even shows any result and navigated back to contact us menu 2) Even I select the “Receipt” option the app simply loads and navigate back to main menu This makes one user not to use the app Please fix those issue and make more user friendly **Developer response:** Thanks for your feedback. We are concerned to note that you are unhappy with our services. Pls write to us on customercare@tmf.co.in from your registered email ID. Our Customer Care Executive will assist you resolve your queries/concerns ### 1/5 — Not working *2021-10-09, version 2.1.0* Immediate update is needed ### 1/5 — NOT WORKING Preclosure statement download *2021-06-13, version 2.1.0* Preclosure statement download not working and from website also it is not working ### 1/5 — Useless app *2021-02-04* This app is useless and your customer care urge to use this app for all details knowing that this app will not work for IOS. It is waste of time. **Developer response:** Thanks for sharing your feedback. We sincerely regret that you are unable to login. Pls write to us on customercare@tmf.co.in from your registered email ID. Our Customer Care Executive will assist you resolve your queries/concerns ### 1/5 — Not able to login *2020-10-27, version 1.0.5* I am trying to login in my iPhone but it is getting closed. Pls keep the bugs cleared Waiting for your update I am trying since 1 year ### 1/5 — App crash *2020-10-19, version 1.0.5* App crashes each time I try to login with OTP. Need fixing ## Most praised reviews (2 highest-rated) ### 5/5 — Not supporting *2020-08-04* After receiving otp, as soon as apply the otp app is getting close ### 2/5 — LOGIN ERROR *2020-04-03, version 1.0.5* when I login app directly closes....need more updates with iOS app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*