# CVEC Fiber — user reviews > 14 indexed App Store user reviews of CVEC Fiber by CVEC Fiber, LLC, rated 4.70/5 from 179 ratings. - Source: https://appshunter.io/ios/app/cvec-fiber/id1570084283/reviews - App overview in markdown: https://appshunter.io/ios/app/cvec-fiber/id1570084283.md - Rating breakdown: 5★ 149 · 4★ 19 · 3★ 3 · 2★ 1 · 1★ 7 ## Most critical reviews (10 lowest-rated) ### 1/5 — App issues. *2025-08-05, version 25.2.0* Can only connect to app about 50% of the time. ### 1/5 — Horrible app *2025-06-21, version 25.2.0* Open app and it just sits there loading. Doesn’t allow you to change anything and says to make sure it’s up to date but there is no update available ### 1/5 — Unable to extend time for kids *2025-06-09, version 25.2.0* With the new update, I can choose up to 4 hours extension. App will only extend for 30 mins. ### 1/5 — Was great, but having issues now. *2024-12-22* Two issues happening over the last five days. One is I was listed as the primary admin, now has me listed as secondary. I don’t know how this changed. Second is I got alerts that the experience IQ and protect IQ were installed, but under the my network services tab, I get prompted. It says that there are no services installed. I already called CVEC, and I got a ticket issued for what’s going on. Once the issue is fixed I will adjust the rating. Thank you. *Edit: Update - going from bad to worse. Now the app keeps saying I’m disconnected. Started sometime early warning of December 20. Please fix. ### 1/5 — Super Slow *2024-06-29, version 24.2.0* Super slow. Only thing this app can do is pop out this message: App is unable to connect at this time. Please try again and if problem persists please contact your Service Provider. ### 2/5 — Services disappeared, and speed test *2026-02-26* Like the title says. This started after last week, when our Internet service was shut down from midnight to 6 AM multiple times during the week. Services disappeared, speed test disappeared, and the list of devices history connected has disappeared please fix. Thank you. ### 2/5 — App Needs Upgrades *2023-06-04, version 23.2.1* This app is very new in its development lifecycle. CVEC staff has no experience or expertise in order to address issues. Example: only create one app account for the household. Devices can only be associated with one account. Devices cannot be transferred to existing accounts. ### 3/5 — Was great, but having issues now. *2024-11-24* Two issues happening over the last five days. One is I was listed as the primary admin, now has me listed as secondary. I don’t know how this changed. Second is I got alerts that the experience IQ and protect IQ were installed, but under the my network services tab, I get prompted. It says that there are no services installed. I already called CVEC, and I got a ticket issued for what’s going on. Once the issue is fixed I will adjust the rating. Thank you. ### 5/5 — Much improved *2026-03-27, version 26.1.1* It looks like the former issues the app was having are fixed. Good job!!! Thank you! :) ### 5/5 — Best installer *2024-12-12, version 24.3.0* My installer Justin was amazing. He was in and out in less than an hour and fulfilled all my questions. ## Most praised reviews (4 highest-rated) ### 5/5 — Internet *2022-11-20, version 22.4.1* Pretty good so far. No lagging ### 5/5 — Works Great *2022-10-25, version 22.3.0* I and in the IT field. This app does everything I need it to. ### 5/5 — Great service *2022-02-19, version 21.4.0* We love CVECfiber - smooth, fast service and even better customer service. The app is easy to use!! ### 5/5 — Great *2022-02-08, version 21.4.0* I had Hughes net it sucked slow. You could know watch a movie phone we’re slow .than God we got a good fast internet --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*