# Cvent LeadCapture — user reviews

> 60 indexed App Store user reviews of Cvent LeadCapture by Cvent, rated 4.50/5 from 369 ratings.

- Source: https://appshunter.io/ios/app/cvent-leadcapture/id1020425235/reviews
- App overview in markdown: https://appshunter.io/ios/app/cvent-leadcapture/id1020425235.md
- Rating breakdown: 5★ 289 · 4★ 35 · 3★ 15 · 2★ 5 · 1★ 25

## What do users think of Cvent LeadCapture?

Overall sentiment: mixed

**Pros**

- 🚀 Fast scanning of QR codes/badges
- 👍 Easy to use and intuitive interface
- ✅ Effective for lead capture and qualification
- ✨ Good for quick notes and prospect qualification
- ⚡ Very responsive and snappy
- 💯 Excellent UI/UX for lead gathering
- 💡 Designed for ease of use
- ✅ Works well and is efficient
- 🌟 Great tool for lead generation
- 🚀 Rapid capture of leads
- 👍 Makes lead collection organized and easy
- ✅ Simple to use and add data
- 💎 Fantastic lead collection option
- 👍 Makes collecting leads easy and fun
- ✅ Great lead capture app
- 🚀 Seamless and fast lead capture
- ✨ Great note-taking and qualification notes

**Cons**

- ❌ No manual entry option
- 🖱️ Manual clicks required, slows down process
- 🗂️ Limited information uploaded, requires manual entry
- ✋ Clunky user experience with 'DONE' button
- 🐌 Slow to open and sluggish performance
- ❓ Inconsistent scanning of codes
- 🚫 Cannot add leads without barcode scanner
- ❓ Scans don't always include all information
- ⏳ Too many qualifiers, just need to scan and note
- 📉 Only half the leads scan consistently
- 📧 Not providing email information
- 🐌 Cumbersome to grab multiple leads at once
- ❌ Fails to capture QR code half the time
- 🐛 App does not work, zero attendees scanned
- ❌ Contact information not captured
- ❌ No way to export leads to Excel
- 📧 Not saving email addresses
- ⚙️ Needs streamlining, 'save and scan new' option missing
- ❌ App will not send access code, customer service unresponsive
- 🐌 Updates could be faster

**Commonly reported bugs**

- Does not allow for manual entry
- Requires manual clicks after scanning
- Clunky user experience with 'DONE' button
- Slow to open and sluggish performance
- Codes scan sometimes and not others
- Cannot add a lead without the barcode scanner
- Scans do not come up with all information
- Only half the leads scan
- Not giving email information
- Cumbersome to grab more than one lead at a time
- App did not work during trade show, scanned zero attendees
- Contact information was not captured for leads
- No way to export leads to excel
- Not saving email addresses when scanning codes
- Will not send access code
- Customer service doesn't respond or help
- Fails to capture QR code half the time
- App is slow to load
- Will not confirm via email

**Most requested features**

- Allow manual entry of leads
- Provide a faster way to scan without manual clicks
- Allow scanning multiple badges at a time and saving for later
- Ability to put notes in prior to matching
- Allow editing notes after lead creation
- Option to 'save and scan new' for faster workflow
- Add categories for lead qualification
- Enable exporting leads to Excel
- Fix issue with not saving email addresses
- Improve scanning consistency
- Ensure all necessary information is captured in scans
- Streamline the process after scanning a badge

## Newest reviews (14 of 60)

### 3/5 — Needs improvements

*2026-05-12, version 3.63*

Not a great UI. Does not seem field tested.

### 4/5 — Very useful but sluggish

*2026-04-17, version 3.63*

I am an exhibitor at professional convention, and I have tried using this application to capture leads. It is very quick in grabbing the barcode on the participants badge, but then it requires that you fill out a form or cancel it, and then getting back to scanning another badge takes three more presses on the screen, each one takes a couple of seconds so it’s a little cumbersome to grab more than one lead at a time. Otherwise, it seems to work well and is much easier than having participants write down their contact information.

### 3/5 — Need faster way to scan

*2025-10-21, version 3.63*

Please take away manual clicks

### 4/5 — Great app limited info

*2025-09-16, version 3.63*

Information uploads but is limited so every potential lead still has to manually enter information

### 2/5 — Slow

*2024-11-11, version 3.60*

Slow to open. This app is literally designed to be used in the moment and it’s pretty sluggish on an iPhone 15 pro.  

Dumb.

### 3/5 — Lead waiting room is missing

*2024-09-17, version 3.60*

I would really like it if this app would allow you to scan multiple badges at a time and save them for later to include your qualifying questions. rather than having to do it in front of the customer

### 5/5 — Awesome app

*2024-07-10, version 3.59.1*

Works well and in designed for ease of use.

### 5/5 — Good Job App Dev Team

*2024-05-14, version 3.59*

Great lead capture app. Easy to use, highly functional, very quick

### 5/5 — Sr. Sales Development Representative

*2024-05-07, version 3.58*

Great tool to use to capture data for lead gerneration.

### 5/5 — MathWorks MAC event

*2024-04-30, version 3.58*

Tool works great!  easy business

### 2/5 — Too many qualifiers

*2024-04-23, version 3.58*

Just need to scan and put in notes.

### 3/5 — Ok

*2024-04-18, version 3.58*

I expected more

### 5/5 — Software that works!

*2024-04-04, version 3.58*

I’ve been in SaaS for years, seen many great products but this one, wow, as a networker and a software nerd this vibes with me a lot. I wish all my networking events had this, easy to capture leads and give notes and save info and see people’s bio etc.. very cool running around scanning badges.

### 5/5 — Simple to use

*2024-04-03, version 3.58*

Very efficient and easy to use

## Most critical reviews (10 lowest-rated)

### 1/5 — Keeps crashing

*2026-04-29, version 3.63*

Won’t load

### 1/5 — Not working on android

*2026-04-29, version 3.63*

Not working for android for big event

### 1/5 — No Manual Entry

*2026-01-25, version 3.63*

Works just fine for scanning a badge, but does not allow for manual entry. This seems like a basic thing that should be included. Would have liked to have one place to capture all of our leads rather than in multiple places (scanned & unscanned)

### 1/5 — Clunky

*2025-03-31, version 3.61*

Having to hit DONE after the capture stops the momentum and makes the user experience a negative.

### 1/5 — Disaster

*2025-03-21, version 3.61*

Works 50%

### 1/5 — Channel account executive

*2024-05-22, version 3.59*

The codes scan sometimes and not others I can’t add in a lead without the barcode scanner anywhere that I can find and none of the scans come up with all of the information, including phone number

### 1/5 — Only half the leads scan

*2024-02-17, version 3.58*

For the amount of money we spend on the show and the LeadCapture app, you’d think it would work consistently.  CVENT technology has always been problematic but this time I am losing HALF of my leads.  I would be better off using a crayon and cocktail napkin.

### 1/5 — Ram. Booth 1230

*2023-06-22, version 3.55*

Not giving us email information.  I could have taken pictures of badges.  Can you fix this?  Thanks so much

### 1/5 — THE WORST! Pick a different App!

*2023-04-27, version 3.54*

BUYER BE AWARE! This app did not work during the trade show. Not sure if it was security set too high by C vent or the meeting planner however, it failed to work and I was able to scan zero attendees coming into my booth. What a complete utter waste of time and loss of opportunity. Quite frankly, I’m not surprised since I have so much trouble with C vent RFP tool. Seems par for the course.

### 1/5 — Not saving email addresses

*2023-04-06, version 3.54*

When I scan the persons code it’s not saving email

## Most praised reviews (10 highest-rated)

### 5/5 — Love it!

*2026-07-15, version 3.64*

I love how easy it is to use!   Well done!

### 5/5 — What an amazing app to capture leads!

*2026-07-08*

I and my clients have been using this app for few years now, and I must say this is THE BEST Lead Capture app out there. Nothing comes even close. My clients have doubled and tripled their sponsorship revenue buy justifying ROI using the data this app provided. Never miss a lead at an event.

### 5/5 — Best lead capture tool I’ve ever used

*2026-02-19, version 3.63*

Seamless. Fast. Effective. Great for quick notes and for qualifying prospects.

### 5/5 — VP

*2025-12-08, version 3.63*

Very responsive

### 5/5 — Sales executive

*2025-11-07, version 3.63*

Easy to use. Scans QR codes super quickly. Great note taking/qualification notes.

### 5/5 — UI, UX, Effective - 99.99%

*2025-07-15, version 3.63*

Excellent interface, highly recommend for effective and diligent lead gathering

### 5/5 — Easy to use

*2025-04-02, version 3.61*

Easy to use

### 5/5 — Easy capture

*2024-07-22, version 3.59.1*

Like it

### 5/5 — Easy to use!

*2024-07-16, version 3.59.1*

Very snappy and responsive

### 5/5 — Awesome response time

*2024-07-16, version 3.59.1*

Very quick with scanning badges.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
