# CVNB Mobile Banking — user reviews

> 11 indexed App Store user reviews of CVNB Mobile Banking by Cumberland Valley National Bank & Trust, rated 4.90/5 from 1,393 ratings.

- Source: https://appshunter.io/ios/app/cvnb-mobile-banking/id1669105493/reviews
- App overview in markdown: https://appshunter.io/ios/app/cvnb-mobile-banking/id1669105493.md
- Rating breakdown: 5★ 1,278 · 4★ 75 · 3★ 16 · 2★ 8 · 1★ 16

## Most critical reviews (10 lowest-rated)

### 1/5 — Bank

*2025-04-17, version 3.22.0*

Our bank account never works and it declines payments when there is  more than enough funds to cover the transaction.

### 1/5 — Hard for mobile deposit

*2024-11-25, version 3.18.0*

I have accounts with 5 other financial institutions and CVNB is the only one that ever gives me trouble which mobile deposits. 
Your systems are the WORST!

### 1/5 — Cumberland valley employees!

*2023-10-18, version 3.7.0*

My favorite group of people work here!!!

### 1/5 — Hard for mobile deposit

*2023-08-22*

Constantly have to retake back of check   Even though it is endorsed For Deposit Only it keeps refusing to take. Usually about 6-8 tries before it goes. Never happens with any other bank.

### 2/5 — Nope

*2023-05-15, version 3.2.0*

The new app tells me my information is incorrect even after speaking with a consultant about it it says my unfit doesn’t match 10/10 do not recommend

### 5/5 — Great bank

*2026-08-18, version 3.36.0*

Derick Kelly is without a doubt one of the best at that bank. I encourage anyone that’s looking to move to a better bank to reach out to Mr Kelly.

### 5/5 — CUSTOMER SERVICE

*2025-01-17, version 3.19.1*

THE LADY THAT IS THE MANAGER AT THE WALMART LOCATION IS AWESOME AND THE OTHER LADY THATS ALWAYS THERE IS AWESOME ALSO!!!!!! THEY KNOW WHAT THE MEANING OF CUSTOMER SERVICE IS!!!!!!!!

### 5/5 — Mobile app

*2023-11-30, version 3.8.0*

Love using the mobile app so easy and convenient

### 5/5 — Service !

*2023-11-03, version 3.7.0*

Great service for a grand and great institution .🧙🏻😀

### 5/5 — Editing payee in bill pay

*2023-06-13, version 3.3.0*

I was told I have an error in my visa bill pay. I out my address in instead of visa so they sent me the visa monthly payment. I see no instructions as to how to edit the visa payment address

## Most praised reviews (1 highest-rated)

### 5/5 — Best bank around….

*2023-03-16, version 3.0.0*

Best bank in the area!!! I’ve been banking w/ CVNB since 2007 my experience can only be explained by premier customer service!!! 
The head tellers out of Madison county are killing it!!! Thank you so much for your dedication and compassion!!!! You know if you know!!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*