# CVS Specialty

> Specialty prescription management for CVS Specialty patients. (iPhone/iPad app by CVS Pharmacy.)

- Source: https://appshunter.io/ios/app/cvs-specialty/id944362852 (this page in markdown: same URL + `.md`)
- Developer: [CVS Pharmacy](https://appshunter.io/developer/395545558)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.44/5 from 1,895 App Store ratings · 120 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 74 MB
- Languages: English
- Released: 2014-12-07
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cvs-specialty/id944362852/reviews.md

## What is CVS Specialty?

Please Note: This app is for CVS Specialty® patients only. You must have a CVS Specialty prescription in order to use this app

Your health is our greatest priority. That’s why at CVS Specialty, we make it easy to manage your prescriptions at home or on the go.
 
With the CVS Specialty mobile app, you can:
· Order refills
· Choose to pick-up your prescriptions at any CVS Pharmacy® where allowed by law, or have them delivered to another location of your choice. 
· Track your order status
· Make fast and easy payments
· Communicate with your CareTeam using the Secure Messaging feature. Ask a question and get answers from CareTeam members trained in your condition. All messages are secure and confidential
You can sign-in securely through iPhone’s Touch ID or FACE ID (iPhone X).
 
We’re always just a tap away.  CVS Specialty – specialty medications with personalized support.

We release updates to this app regularly and base our roadmap on your feedback.

## Key features

- Order prescription refills
- Track order status
- Make payments
- Secure messaging with CareTeam
- Choose pickup or delivery

## Chart rankings

- #199 in Top Free · Medical (US App Store)

## What do users think of CVS Specialty?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🚀 Convenient refill process
- 🚀 Helpful reminders
- 🚀 Fast delivery
- 👍 Knowledgeable customer service
- 👍 Reliable communication

**Cons**

- 🐛 App crashes and freezes
- 🐛 Login issues
- 🐛 Unreliable order tracking
- 🐛 Inability to update account information
- 🐛 Inconsistent user experience
- 🔍 Lack of key features (e.g. order history, payment options)

**Commonly reported bugs**

- Frequent loading issues
- Inability to refill prescriptions
- Disappearing order buttons
- Inconsistent behavior across iOS and Android

**Most requested features**

- Ability to add supplementary items to orders
- Improved in-app order management
- Seamless integration with regular CVS app
- Persistent login and order history
- Enhanced notification system

## Recent user reviews (10 of 120)

All indexed reviews: https://appshunter.io/ios/app/cvs-specialty/id944362852/reviews.md

### 1/5 — Unable to log in

*2026-08-26, version 2.81*

Never got it working.

### 1/5 — Realllllly bad app

*2026-08-12, version 2.81*

App is extremely suck that never ever works and user is unable to sign in. It keeps saying “too many unsuccessful attempts” even it is my first attempt. Then it ends up with “technical difficulties”.

### 1/5 — It’s CVS of course it doesn’t work correctly

*2026-07-28, version 2.81*

This app is junk. I can’t even get signed in and have to use the website instead. I expect nothing more from CVS. It’s all about profit and not caring about the customer experience.

### 1/5 — Can’t login

*2026-07-15, version 2.81*

CVS Specialty went passwordless, but apparently nobody told the app developer…

### 1/5 — A Clunky Experience; Express Scripts App Far Better

*2026-05-23, version 2.81*

The CVS Specialty app offers a clunky user experience. (I’m using it on a current-model iPhone with the latest software.) Here are my main criticisms: (1) A large pop-up from the bottom (“Improving your site experience”) keeps appearing every time I switch a page within the app; annoying! Make it appear only once! (2) A large pop-up from the top, prompting me to take a survey, also keeps appearing; also annoying! (3) When the app opens, it’s always in the “signed out” state, and I have to take the extra step of signing in. This is easy enough to do with Face ID, but it’s dumb; auto-sign-in with Face ID should happen automatically when I open the app. (4) The Yes/No pop-up asking me to confirm that I want to leave a page is also dumb. If I hit the app’s back arrow to leave a page, just let me leave it without the extra step. 
CVS could take a lesson from Express Scripts; the Express Scripts app works much more smoothly and is far better designed. 
Unfortunately, I’m stuck with CVS now as my plan’s pharmacy benefit manager.

### 1/5 — Impossible to Login

*2026-04-30, version 2.81*

It is impossible to login to this app.  It asks for a username and password. But, CVS Specialty no longer uses usernames and passwords.  They use MFA to log you in now. Therefore, whenever you attempt to login, you’re told “too many unsuccessful attempts” and your account needs to be unlocked.  Go through the process of “unlocking” the account and changing the password.  Go to log back in, guess what? “Too many unsuccessful attempts” and your account needs to be unlocked.  It is literally not possible to login to this app.  App is completely useless.

### 1/5 — not working

*2026-04-15, version 2.81*

I have updated my account several times contacted Customer Service several times. The website finally works, but the app is not functioning whatsoever. It keeps telling me that my account is locked and I cannot access it, but I can access it online. So frustrating. I've been going around in circles all morning trying to get this operating and it's still not working so I deleted the app because it's garbage.

### 1/5 — Terrible Security

*2026-04-08, version 2.81*

This app is so locked down. It’s impossible to login regularly. Every time I try to login I have to change my password because it won’t accept the password even though I know I’m entering the right one. And it’s nearly impossible to do if you use a password manager it will not accept what you’re doing. I need to fix this because it’s such an important app.

### 1/5 — You cannot turn notifications off...

*2026-03-27, version 2.81*

Even if you go into "settings" on your iPhone. Very annoying especially if you have a bill that you owe (guess what? The company never did "benefit verification" on my co-insurances which subsequently lead to a bill showing up). Abt to delete this app and switch pharmacy because of this insidious tactic to subvert my turning the notifications OFF. So annoying to get these messages almost everyday

### 1/5 — Fix the app

*2026-03-26, version 2.81*

The app takes way too long to load especially when trying to fill a specialty order

## Frequently asked questions about CVS Specialty

### What does the CVS Specialty app do?

The CVS Specialty app allows existing patients to manage their specialty prescriptions. You can order refills, track your order status, make payments, and communicate securely with your CareTeam. It also offers options for picking up prescriptions at a CVS Pharmacy or having them delivered.

### Who can use the CVS Specialty app?

This app is exclusively for CVS Specialty patients. You must have an active CVS Specialty prescription to be able to sign in and use its features. It is not intended for general pharmacy services or for individuals without a CVS Specialty prescription.

### How do I pay for my prescriptions through the app?

The app provides a feature for making fast and easy payments for your prescriptions. Once you have added your prescription details and are ready to check out, you can utilize the payment functionality within the app to complete your transaction.

### Is the CVS Specialty app free to use?

Yes, the CVS Specialty app is free to download and use. There are no charges associated with downloading the application or accessing its core features for managing your prescriptions. Any costs incurred would be for the medications themselves.

### How can I contact my CareTeam through the app?

The app features a Secure Messaging tool that allows you to communicate directly with your CareTeam. You can ask questions about your condition or prescriptions and receive secure, confidential answers from trained CareTeam members. This ensures your health information is protected.

## Version history (last 5 releases)

### 2.81 — 2026-02-19

Bug fixes and other improvements.

### 2.80 — 2025-10-29

Bug fixes and other improvements.

### 2.78 — 2025-09-16

Minor bug fixes and performance improvements.

### 2.77 — 2025-08-14

Minor bug fixes and performance improvements.

### 2.76 — 2025-07-23

Bug fixes and performance improvements.

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## More apps by CVS Pharmacy

- [CVS Health](https://appshunter.io/ios/app/cvs-health/id395545555)
- [CVS Health Events](https://appshunter.io/ios/app/cvs-health-events/id1028958692)
- [CVS Health Meetings](https://appshunter.io/ios/app/cvs-health-meetings/id1424696684)
- [CVS Health Voice](https://appshunter.io/ios/app/cvs-health-voice/id1577816113)
- [OTC Health Solutions](https://appshunter.io/ios/app/otc-health-solutions/id6473449658)

All apps by CVS Pharmacy: https://appshunter.io/developer/395545558

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*