# CVS — user reviews > 237 indexed App Store user reviews of CVS by CVS, rated 4.50/5 from 11,369 ratings. - Source: https://appshunter.io/ios/app/cvs/id602716057/reviews - App overview in markdown: https://appshunter.io/ios/app/cvs/id602716057.md - Rating breakdown: 5★ 8,673 · 4★ 1,179 · 3★ 490 · 2★ 306 · 1★ 721 ## What do users think of CVS? Overall sentiment: negative **Pros** - 🚀 Convenient online ordering - 💡 Auto-refill option - 👍 Helpful pharmacy staff - 🚀 Efficient app navigation - 💡 Ability to view order history **Cons** - 🐛 Frequent app crashes - 🐛 Inaccurate prescription status updates - 🐛 Forced updates causing issues - 👎 Difficult to use on iPad - 👎 Lack of landscape mode support - 👎 Confusing prescription refill process **Commonly reported bugs** - Inability to log out of account - Prescription refill orders disappearing - Inconsistent behavior between app and website - Age verification process requiring excessive tapping **Most requested features** - Ability to add coupons in advance - Option to select which prescriptions to deliver - Landscape mode support for iPad - Improved prescription status tracking - Easier way to sign out of the app ## Newest reviews (16 of 237) ### 2/5 — Glitching *2026-08-30, version 25.7.41* App is glitching it tells me to update to use but then when I go to the App Store there are no updates and I can’t even do anything until I get rid of that text ### 1/5 — App will not open on my iPad *2026-08-25, version 25.7.41* I have used the app before but now it Will not open on my iPad. Message says I need to update but when I click on update it sends me to the App Store and I can’t find anything about updating there ### 1/5 — Won’t open *2026-08-24, version 25.7.41* Tried opening this app multiple times in the last couple of weeks and it keeps saying needs to update I go to do the update there is no update available. It just takes you right back to the app and the app just says the same thing. I’ve deleted the app refreshed my iPad I tried downloading it back and it keeps telling me it needs an update in order to open if I am downloading it fresh how would there be an update there is no update available for the app the app is up-to-date still works on my phone just no longer works on the iPad for some reason have this app for years. This is a first. ### 1/5 — iPad or iPhone??? *2026-08-23, version 25.7.41* The app itself is okay but there is a longstanding bug that crops up every now and then. When I open the app (for iPad) it throws an "Update Now" box, blocking any further access to any app features. When I go the the App Store, NO UPDATES EXIST! When I go back to the app and tap "Update Now", it installs the iPhone version, wiping out the iPad version. VERY FRUSTRATING!!! I have notified the developers about this several times, but it keeps happening. The "fix" is to wait until a REAL update is released for the iPad version and do that update. Until that happens, this app is useless, hence the 1-STAR rating. A couple of suggestions: -use ONE app, ONE code-base for CVS Pharmacy, ONE app to get from App Store. The app determines what device it's running on and then presents the displays and features appropriate for that device - STOP THE FORCED UPDATES! Unless you know an older version of an app WON'T work (say unsupported on a new release of iOS), allow the user to chose when to update. The cell signal in my CVS is very weak. It is SO ANNOYING when you force a minor update on me at the Pharmacy counter and I have to leave the line and run to the window to get cell service! Stop it! 02/2025 update: problem is back. If you install the current version 24.12.20 on iPad, it immediately forces an update which installs the iOS version. PITA. 08/2026 update: now completely broken. Stuck in forced update loop. Piss poor CVS👎👎👎 ### 1/5 — FIX IMMEDIATELY! *2026-08-22, version 25.7.41* After numerous updates, storage upgrades, there is still a ridiculous pop-up telling me to update now. This is a bug that is keeping me from accessing valuable content for my health. Please fix this issue immediately!!! I bought a new iPad with 256gb of empty storage for this app, and it’s STILL asking me to update…EVERYTHING IS UPDATED INCLUDING THE APP. What more do you want? ### 1/5 — Update Now *2026-08-21, version 25.7.41* It’s stuck on an update now screen. Terrible! ### 1/5 — Wants to update and won’t update *2026-08-21, version 25.7.41* Runs you in a loop buggy ### 1/5 — Defunct. Only the iPhone version has iOS 26 support, but I categorically refuse to use it on my iPad *2026-08-21, version 25.7.41* See title. ### 1/5 — Can’t get update so app won’t open *2026-08-20, version 25.7.41* Almost a much of a mess as going to the local CVS pharmacy. Transferring my prescriptions elsewhere. ### 1/5 — App broken *2026-08-20, version 25.7.41* When I try to open App, it tells me to update app but it’s no update for the app ### 2/5 — Seems to have been ABANDONED!! *2026-08-18, version 25.7.41* CSV app for iPAD app is over a year old….. HOWEVER, it’s showing that I have to update to use it… BUT there seems to be NO UPDATES available. What have I done wrong?? ### 1/5 — Non-existent update required on iPad *2026-08-18, version 25.7.41* August 18, 2026. When I try to open the app on iPad, the message says to update the app. There is no update available in the App Store. It’s bad enough that the app didn’t allow landscape view, but now it is totally unusable. Please hire a competent IT staff. Thanks. ### 3/5 — Update *2026-08-16, version 25.7.41* I really like this app but just like others have reported, it just keeps telling me to update and there either isn’t an update or it isn’t available. Please get this fixed. I use this app a lot…or did before this problem. ### 1/5 — App is as bad as IVR phone system *2026-08-15, version 25.7.41* Won’t let me in because it SAYS I need to update. So it sends me to the App Store but no update available. Endless loop. So I delete the app and reinstall. Then I CAN’T LOGIN BECAUSE THE CODE THEY TEXTED SAYS IT’S INCORRECT. Oh, by they way, the app won’t rotate if your change your screen orientation. ### 1/5 — Unusable *2026-08-15, version 25.7.41* When I open the app it has a link to update and there is no way around it. When I click on the link it takes me to the App Store, but there is no update available. When I go back to the app the update link is still there. ### 1/5 — Update Bug *2026-08-14, version 25.7.41* The is a looping bug currently, it is requesting/forcing an update of the iPad version when none is available. ## Most critical reviews (10 lowest-rated) ### 1/5 — Says Update Needed To Use But No Update Available *2026-08-30, version 25.7.41* Stuck in a circle between app needing update and none showing up. Can get to my prescriptions without the update. ### 1/5 — Get's Worse With Each Update *2026-08-30, version 25.7.41* Isn't it supposed to be better when better when the apps are updated? Are the app updates tested before they are posted? They really are terrible. ### 1/5 — Displeased *2026-08-28, version 25.7.41* I’ve been a loyal customer for 50 years. For a few months now, I have NOT been receiving any emails from CVS on Thursdays which offer discounts (example: 35% off one item). I have asked several times to be reinstated, every time to no avail. If you people do not resume my emails and discounts, I will NEVER shop at CVS again! I am extremely displeased! ### 1/5 — App won’t open on iPad *2026-08-28, version 25.7.41* I have tried to open the app multiple times and multiple ways, and the app continually prompts me to update it. I have deleted and re-installed the most recent app several times, but it is locked in an endless loop with the update prompt, making it unusable. ### 1/5 — App update *2026-08-27, version 25.7.41* No me deja abrir el app. Me dice updated, lo hago, y sigue igual. No está funcionando. ### 1/5 — Update *2026-08-26, version 25.7.41* App will not update absolutely useless ### 1/5 — Update *2026-08-26, version 25.7.41* CVS wants me to update but when I try, it says not able to at this time, this has been going on for months ### 1/5 — Pathetic *2026-08-26, version 25.7.41* It doesn’t work properly. Programmers need to examine each step. ### 1/5 — App currently not accepting login *2026-08-26, version 25.7.41* 8/25/26 - What is with this developer? Since 6/25 this iPad version of the CVS app was updated to get it functional for maybe 1 month, now for the past couple of weeks it has been left entirely nonfunctional yet again by not allowing us to use it all until “we” consumers “update” it even though no update has been uploaded by the developer for us to install. It appears that the developer focuses on the iPhone version of the app almost entirely at the expense of this iPad version being pretty much ignored. I’ve never seen this kind of behavior on the part of any other app developer, seeming to be incapable of updating for both products simultaneously. 6/19/25 - 1 full month later and this app is still unusable as it has still not been updated with a fix. As of 5/18/25 this iPad version of the app is not accepting logins to CVS.com accounts, returning the error message stating that your “email address cannot be verified“. The iPhone version of the app was updated yesterday - works properly - and the CVS.com website is also working properly, but this iPad version has not yet been updated (maybe related to changes needed to match security updates in iOS 18.5). ### 1/5 — Not working *2026-08-26, version 25.7.41* App asks ,e to update and then refuses to do so. Keeps asking me to update. Come on CVS! PLEASE FIX! ## Most praised reviews (10 highest-rated) ### 5/5 — Enjoy this App *2026-08-29, version 25.7.41* I have been using this app for many years! I like checking for sales and my rewards before heading to the actual store every week! ### 5/5 — Excellent App *2026-08-21, version 25.7.41* Very easy to navigate. The pharmacy may be a little slow to load but not enough for me to down rate. I love the ability to manage my prescriptions, order refills, check if they are ready, and pay for them before going to the store. Rewards are easy to spend and have delivered. His is an app that I use often and enjoy completing my shopping here. ### 5/5 — I appreciate my 2 CVS pharmacies I go to. They are all great personalities, they are wonderful! 😊💕 *2026-08-18, version 25.7.41* I have 2 locations I can go to and they are all wonderful to me. I appreciate their smiles so much, but I’m a grandma so I’m a softy. 😊🩷 ### 5/5 — I cannot update this app , not getting coupons I use to and will not allow me to send to card *2026-08-17, version 25.7.41* I tried deleting to reinstall doesnt work ### 5/5 — Me *2026-08-14, version 25.7.41* Five Starr ### 5/5 — SAVE *2026-05-05, version 25.7.41* I love saving at CVS for all my needs Beauty,Health,Snacks and much more! ### 5/5 — Store was out & I am handicapped *2026-04-13, version 25.7.41* So, everything in stock, quick delivery - yay ### 5/5 — Card difficulty *2026-03-22, version 25.7.41* Not new but always requested to add this card, had to put info 3x before accepted to complete order. No problems doing order except payment. Loving beauty event again! ### 5/5 — Card difficulty *2026-03-05, version 25.7.41* Not new but always requested to add this card, had to put info 3x before accepted to complete order. No problems doing order except payment. Loving beauty event again! ### 5/5 — CVS *2026-02-25, version 25.7.41* Fast and rffocent --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*