# CX Cloud

> Mobile access to Cisco product portfolio, assets, cases, and advisories. (iPhone/iPad app by Cisco.)

- Source: https://appshunter.io/ios/app/cx-cloud/id1585025526 (this page in markdown: same URL + `.md`)
- Developer: [Cisco](https://appshunter.io/developer/298844389)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 13 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 100 MB
- Languages: American English
- Released: 2024-03-28
- Data updated: 2026-07-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cx-cloud/id1585025526/reviews.md

## What is CX Cloud?

Access your CX Cloud portfolio anytime, anywhere. Our mobile app continues to provide a 360-degree view of your business, with the tools you need to maximize the value of your Cisco products and services. Get a real-time view of all your assets, cases, and advisories, along with resources to speed you along your adoption journey — no matter where you are.
Key features:
Automated case creation and rapid problem resolution: Collaboration with Cisco experts shortens the learning curve and accelerates adoption.
Real-time view of your assets in a single location: No more searching through multiple tools, portals, and spreadsheets.
Advisories specific to your environment: Reduce risk of downtime or compliance issues.
With CX Cloud, you’ll manage your portfolio in a way that’s proactive, predictive, and driven by actionable insights… so you can identify and resolve issues before they become problems. Download CX Cloud today.

Support: cx-cloud-mobile-support@cisco.com

## Key features

- 360-degree business view
- Real-time asset tracking
- Automated case creation
- Proactive issue resolution
- Environment-specific advisories
- Accelerated adoption resources


## Frequently asked questions about CX Cloud

### What is CX Cloud?

CX Cloud provides mobile access to your Cisco product portfolio, offering a 360-degree view of your business. It helps you manage assets, cases, and advisories to maximize the value of your Cisco investments.

### What devices does CX Cloud support?

CX Cloud is available for iPhone, iPad, and iPod devices, allowing you to manage your Cisco portfolio on the go.

### How often is CX Cloud updated?

The latest version of CX Cloud is 2024.08.28, and it was last updated on 2024-09-03. Updates ensure you have the most current features and security patches.

### What is the age rating for CX Cloud?

CX Cloud has an age rating of 4+, making it suitable for a broad audience of business users.

### Does CX Cloud have ads?

No, CX Cloud does not contain advertisements. It is a free application designed for business users to manage their Cisco portfolio without interruptions.

### How does CX Cloud help resolve problems?

CX Cloud facilitates automated case creation and rapid problem resolution by connecting you with Cisco experts. This collaboration speeds up the adoption journey and reduces the learning curve.

### Can I see all my Cisco assets in one place with CX Cloud?

Yes, CX Cloud provides a real-time view of all your assets in a single location. This eliminates the need to search across multiple tools, portals, and spreadsheets.

### What kind of support is available for CX Cloud?

For support with CX Cloud, you can contact the development team via email at cx-cloud-mobile-support@cisco.com.

## Version history (last 5 releases)

### 2024.08.28 — 2024-09-03

Introducing the notifications service which provide user-controlled preferences, giving you control over your notification settings to ensure you receive only the most pertinent information. The first notifications available are Security Advisories, Priority Bugs, and Field Notices
 
For the Assets and Cases tabs, new filter options are added to enhance your ability to focus on what is most important.
 
The Account screen now includes links to important information about the application for privacy and service descriptions.

### 2024.08.09 — 2024-08-20

- Updates to the Cases 360 view: Added Case Status Definitions
- You can now search for a physical device (asset) in your inventory by using the barcode scan in Assets search (Cisco product serial numbers, Code 128 standard)

### 2024.06.06 — 2024-06-06

All regions supported for this application
Open Case - find asset with bar code scan improvements
Manage Cases – take a photo and attach to a case
View all cases, my cases, and closed cases
We’ve changed the login flow for ease of selecting an account
The asset 360 now has the end of life milestone timeline for both hardware and software

### 2024.5.30 — 2024-06-06

•	All regions supported for this application
•	Open Case - find asset with bar code scan improvements
•	Manage Cases – take a photo and attach to a case
•	View all cases, my cases, and closed cases
•	We’ve changed the login flow for ease of selecting an account
•	The asset 360 now has the end of life milestone timeline for both hardware and software

### 2024.3.11 — 2024-03-28

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-01.*
